BSOD Kernel Security Check on hp Envy Windows 8.1

I have a recurring error that is very troublesome as it seems to happen almost always when the webcam is running. I have attached the link to mini dump files. Any input would be greatly appreciated as this computer is a great machine otherwise and I have
only owned it for a month. Thanks.
https://onedrive.live.com/redir?resid=BDCEB6505E43B20B!22036&authkey=!AGtD5dwFNXNxK9g&ithint=file%2czip

Hi,
From your dump file, we get the following information:
BugCheck 139, {3, ffffd00208c0d5c0, ffffd00208c0d518, 0}
*** WARNING: Unable to verify timestamp for clwvd.sys
*** ERROR: Module load completed but symbols could not be loaded for clwvd.sys
Probably caused by : clwvd.sys ( clwvd+158d )
It points to the clwvd.sys file. this file is belong to product CyberLink WebCam Virtual Driver. Please go to CyberLink official website to get the proper driver that applied to your operating system.
Karen Hu
TechNet Community Support

Similar Messages

  • BSOD - Kernel Security Check Failure

    Hello,
    So, I built this gaming rig around September, so this computer is still fairly new. Everything was fine until about a few weeks ago I started having BSOD -- all of them were kernel_security_check_failure. I've already done sfc /scannow on command prompt and
    it shows that nothing was corrupted. Generally, the BSOD only happens when I download anything. For example, after maybe, 20 or so my computer crashes. The time does vary, but in the end, it still crashes.
    My specs if needed:
    AMD FX-6300
    2 x 4GB 240-PIN DDR3 RAM
    Radeon R9 270x 2GB 256-bit GDDR5
    GA-970A-UD3P AM3+ AMD 970
    My minidump file shows this:
    Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\Windows\Minidump\021315-16703-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9600.17630.amd64fre.winblue_r7.150109-2022
    Machine Name:
    Kernel base = 0xfffff802`b8285000 PsLoadedModuleList = 0xfffff802`b855e250
    Debug session time: Fri Feb 13 21:42:38.503 2015 (UTC - 5:00)
    System Uptime: 0 days 0:15:45.226
    Loading Kernel Symbols
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    Loading User Symbols
    Loading unloaded module list
    *                        Bugcheck Analysis                                    *
    Use !analyze -v to get detailed debugging information.
    BugCheck 139, {3, ffffd000fb1fee30, ffffd000fb1fed88, 0}
    *** WARNING: Unable to verify timestamp for MRVW24C.sys
    *** ERROR: Module load completed but symbols could not be loaded for MRVW24C.sys
    Probably caused by : MRVW24C.sys ( MRVW24C+272f1 )
    Followup: MachineOwner
    4: kd> !analyze -v
    *                        Bugcheck Analysis                                    *
    KERNEL_SECURITY_CHECK_FAILURE (139)
    A kernel component has corrupted a critical data structure.  The corruption
    could potentially allow a malicious user to gain control of this machine.
    Arguments:
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd000fb1fee30, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd000fb1fed88, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    Debugging Details:
    TRAP_FRAME:  ffffd000fb1fee30 -- (.trap 0xffffd000fb1fee30)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=ffffe001946f40d0 rbx=0000000000000000 rcx=0000000000000003
    rdx=ffffe001946f3fb8 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff802b83768f9 rsp=ffffd000fb1fefc0 rbp=0000000000000000
     r8=ffffe001946f41e8  r9=ffffe001946f3fb8 r10=ffffe001947e49c0
    r11=ffffd000fb1ff050 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up di ng nz ac po cy
    nt!ExInterlockedInsertTailList+0xad:
    fffff802`b83768f9 cd29            int     29h
    Resetting default scope
    EXCEPTION_RECORD:  ffffd000fb1fed88 -- (.exr 0xffffd000fb1fed88)
    ExceptionAddress: fffff802b83768f9 (nt!ExInterlockedInsertTailList+0x00000000000000ad)
       ExceptionCode: c0000409 (Security check failure or stack buffer overrun)
      ExceptionFlags: 00000001
    NumberParameters: 1
       Parameter[0]: 0000000000000003
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    BUGCHECK_STR:  0x139
    PROCESS_NAME:  System
    CURRENT_IRQL:  2
    ERROR_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.
    EXCEPTION_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.
    EXCEPTION_PARAMETER1:  0000000000000003
    ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
    LAST_CONTROL_TRANSFER:  from fffff802b83e14e9 to fffff802b83d59a0
    STACK_TEXT:  
    ffffd000`fb1feb08 fffff802`b83e14e9 : 00000000`00000139 00000000`00000003 ffffd000`fb1fee30 ffffd000`fb1fed88 : nt!KeBugCheckEx
    ffffd000`fb1feb10 fffff802`b83e1810 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    ffffd000`fb1fec50 fffff802`b83e0a34 : ffffd000`fb1fefa0 fffff802`b8537200 00000000`00000000 fffff800`b281cf1f : nt!KiFastFailDispatch+0xd0
    ffffd000`fb1fee30 fffff802`b83768f9 : ffffe001`93318400 00000000`00000001 ffffe001`96889c40 fffff800`b2aaf887 : nt!KiRaiseSecurityCheckFailure+0xf4
    ffffd000`fb1fefc0 fffff800`b50a52f1 : ffffe001`946f3000 ffffe001`969dcd10 00000000`00000000 ffffe001`9458dad0 : nt!ExInterlockedInsertTailList+0xad
    ffffd000`fb1ff000 ffffe001`946f3000 : ffffe001`969dcd10 00000000`00000000 ffffe001`9458dad0 00000000`00000000 : MRVW24C+0x272f1
    ffffd000`fb1ff008 ffffe001`969dcd10 : 00000000`00000000 ffffe001`9458dad0 00000000`00000000 fffff800`b50aa38e : 0xffffe001`946f3000
    ffffd000`fb1ff010 00000000`00000000 : ffffe001`9458dad0 00000000`00000000 fffff800`b50aa38e ffffe001`96889c40 : 0xffffe001`969dcd10
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    MRVW24C+272f1
    fffff800`b50a52f1 ??              ???
    SYMBOL_STACK_INDEX:  5
    SYMBOL_NAME:  MRVW24C+272f1
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: MRVW24C
    IMAGE_NAME:  MRVW24C.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  472551f7
    FAILURE_BUCKET_ID:  0x139_3_MRVW24C+272f1
    BUCKET_ID:  0x139_3_MRVW24C+272f1
    ANALYSIS_SOURCE:  KM
    FAILURE_ID_HASH_STRING:  km:0x139_3_mrvw24c+272f1
    FAILURE_ID_HASH:  {405011a6-34ec-30a6-31a9-53275dcd66c7}
    Followup: MachineOwner

    Hello,
    So, I built this gaming rig around September, so this computer is still fairly new. Everything was fine until about a few weeks ago I started having BSOD -- all of them were kernel_security_check_failure. I've already done sfc /scannow on command prompt and
    it shows that nothing was corrupted. Generally, the BSOD only happens when I download anything. For example, after maybe, 20 or so my computer crashes. The time does vary, but in the end, it still crashes.
    My specs if needed:
    AMD FX-6300
    2 x 4GB 240-PIN DDR3 RAM
    Radeon R9 270x 2GB 256-bit GDDR5
    GA-970A-UD3P AM3+ AMD 970
    My minidump file shows this:
    Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\Windows\Minidump\021315-16703-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 8 Kernel Version 9600 MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9600.17630.amd64fre.winblue_r7.150109-2022
    Machine Name:
    Kernel base = 0xfffff802`b8285000 PsLoadedModuleList = 0xfffff802`b855e250
    Debug session time: Fri Feb 13 21:42:38.503 2015 (UTC - 5:00)
    System Uptime: 0 days 0:15:45.226
    Loading Kernel Symbols
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    Loading User Symbols
    Loading unloaded module list
    *                        Bugcheck Analysis                                    *
    Use !analyze -v to get detailed debugging information.
    BugCheck 139, {3, ffffd000fb1fee30, ffffd000fb1fed88, 0}
    *** WARNING: Unable to verify timestamp for MRVW24C.sys
    *** ERROR: Module load completed but symbols could not be loaded for MRVW24C.sys
    Probably caused by : MRVW24C.sys ( MRVW24C+272f1 )
    Followup: MachineOwner
    4: kd> !analyze -v
    *                        Bugcheck Analysis                                    *
    KERNEL_SECURITY_CHECK_FAILURE (139)
    A kernel component has corrupted a critical data structure.  The corruption
    could potentially allow a malicious user to gain control of this machine.
    Arguments:
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd000fb1fee30, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd000fb1fed88, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    Debugging Details:
    TRAP_FRAME:  ffffd000fb1fee30 -- (.trap 0xffffd000fb1fee30)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=ffffe001946f40d0 rbx=0000000000000000 rcx=0000000000000003
    rdx=ffffe001946f3fb8 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff802b83768f9 rsp=ffffd000fb1fefc0 rbp=0000000000000000
     r8=ffffe001946f41e8  r9=ffffe001946f3fb8 r10=ffffe001947e49c0
    r11=ffffd000fb1ff050 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up di ng nz ac po cy
    nt!ExInterlockedInsertTailList+0xad:
    fffff802`b83768f9 cd29            int     29h
    Resetting default scope
    EXCEPTION_RECORD:  ffffd000fb1fed88 -- (.exr 0xffffd000fb1fed88)
    ExceptionAddress: fffff802b83768f9 (nt!ExInterlockedInsertTailList+0x00000000000000ad)
       ExceptionCode: c0000409 (Security check failure or stack buffer overrun)
      ExceptionFlags: 00000001
    NumberParameters: 1
       Parameter[0]: 0000000000000003
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    BUGCHECK_STR:  0x139
    PROCESS_NAME:  System
    CURRENT_IRQL:  2
    ERROR_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.
    EXCEPTION_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.
    EXCEPTION_PARAMETER1:  0000000000000003
    ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
    LAST_CONTROL_TRANSFER:  from fffff802b83e14e9 to fffff802b83d59a0
    STACK_TEXT:  
    ffffd000`fb1feb08 fffff802`b83e14e9 : 00000000`00000139 00000000`00000003 ffffd000`fb1fee30 ffffd000`fb1fed88 : nt!KeBugCheckEx
    ffffd000`fb1feb10 fffff802`b83e1810 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    ffffd000`fb1fec50 fffff802`b83e0a34 : ffffd000`fb1fefa0 fffff802`b8537200 00000000`00000000 fffff800`b281cf1f : nt!KiFastFailDispatch+0xd0
    ffffd000`fb1fee30 fffff802`b83768f9 : ffffe001`93318400 00000000`00000001 ffffe001`96889c40 fffff800`b2aaf887 : nt!KiRaiseSecurityCheckFailure+0xf4
    ffffd000`fb1fefc0 fffff800`b50a52f1 : ffffe001`946f3000 ffffe001`969dcd10 00000000`00000000 ffffe001`9458dad0 : nt!ExInterlockedInsertTailList+0xad
    ffffd000`fb1ff000 ffffe001`946f3000 : ffffe001`969dcd10 00000000`00000000 ffffe001`9458dad0 00000000`00000000 : MRVW24C+0x272f1
    ffffd000`fb1ff008 ffffe001`969dcd10 : 00000000`00000000 ffffe001`9458dad0 00000000`00000000 fffff800`b50aa38e : 0xffffe001`946f3000
    ffffd000`fb1ff010 00000000`00000000 : ffffe001`9458dad0 00000000`00000000 fffff800`b50aa38e ffffe001`96889c40 : 0xffffe001`969dcd10
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    MRVW24C+272f1
    fffff800`b50a52f1 ??              ???
    SYMBOL_STACK_INDEX:  5
    SYMBOL_NAME:  MRVW24C+272f1
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: MRVW24C
    IMAGE_NAME:  MRVW24C.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  472551f7
    FAILURE_BUCKET_ID:  0x139_3_MRVW24C+272f1
    BUCKET_ID:  0x139_3_MRVW24C+272f1
    ANALYSIS_SOURCE:  KM
    FAILURE_ID_HASH_STRING:  km:0x139_3_mrvw24c+272f1
    FAILURE_ID_HASH:  {405011a6-34ec-30a6-31a9-53275dcd66c7}
    Followup: MachineOwner

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    I Have a mid 2011 iMac with windows 8.1 on it and constantly get system thread exception not handled and kernel security check failur

    I Have a mid 2011 iMac with windows 8.1 on it and constantly get system thread exception not handled and kernel security check failur

  • Yoga 2 Kernel Security Check Failure

    I have this Yoga 2 13' for almost two months. A few days after my purchase, the computer suddenly gave a blue screen and restarted. Then this BSODs became more frequent. The strange thing is that, I was in France for almost a month, and no BSODs happened. Now that I am in Turkey for a few days, the PC started to give out kernel security check failures. 
    Any suggestions for the resolution of the problem. Cause it's quite annoying to wait for the PC to crush before doing anything?
    Here are the details for dump files: 
    computer name: BAHADIR
    windows version: Windows 8.1 , 6.2, build: 9200
    windows dir: C:\windows
    Hardware: 20344, LENOVO, INVALID
    CPU: GenuineIntel Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz Intel586, level: 6
    4 logical processors, active mask: 15
    RAM: 4212088832 total
    Crash Dump Analysis
    Crash dump directory: C:\windows\Minidump
    Crash dumps are enabled on your computer.
    On Mon 8.12.2014 12:26:19 GMT your computer crashed
    crash dump file: C:\windows\Minidump\120814-13828-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
    Bugcheck code: 0x139 (0x2, 0xFFFFD0012EB1D5E0, 0xFFFFD0012EB1D538, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    On Mon 8.12.2014 12:26:19 GMT your computer crashed
    crash dump file: C:\windows\memory.dmp
    This was probably caused by the following module: netwbw02.sys (Netwbw02+0xD945)
    Bugcheck code: 0x139 (0x2, 0xFFFFD0012EB1D5E0, 0xFFFFD0012EB1D538, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\windows\system32\drivers\netwbw02.sys
    product: Intel® Wireless WiFi Link Adapter
    company: Intel Corporation
    description: Intel® Wireless WiFi Link Driver
    Bug check description: The kernel has detected the corruption of a critical data structure.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netwbw02.sys (Intel® Wireless WiFi Link Driver, Intel Corporation).
    Google query: Intel Corporation KERNEL_SECURITY_CHECK_FAILURE
    On Mon 8.12.2014 11:25:34 GMT your computer crashed
    crash dump file: C:\windows\Minidump\120814-20953-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
    Bugcheck code: 0x139 (0x2, 0xFFFFD001829955E0, 0xFFFFD00182995538, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    On Mon 8.12.2014 10:22:55 GMT your computer crashed
    crash dump file: C:\windows\Minidump\120814-7203-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
    Bugcheck code: 0x139 (0x2, 0xFFFFD00174FC5180, 0xFFFFD00174FC50D8, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    On Mon 8.12.2014 09:48:13 GMT your computer crashed
    crash dump file: C:\windows\Minidump\120814-12515-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
    Bugcheck code: 0x139 (0x2, 0xFFFFD000C3F70180, 0xFFFFD000C3F700D8, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    On Mon 8.12.2014 08:26:09 GMT your computer crashed
    crash dump file: C:\windows\Minidump\120814-12703-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
    Bugcheck code: 0x139 (0x2, 0xFFFFD000210D55E0, 0xFFFFD000210D5538, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    On Sat 6.12.2014 19:57:40 GMT your computer crashed
    crash dump file: C:\windows\Minidump\120614-13812-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
    Bugcheck code: 0x139 (0x2, 0xFFFFD00025F335E0, 0xFFFFD00025F33538, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    On Sat 6.12.2014 17:03:33 GMT your computer crashed
    crash dump file: C:\windows\Minidump\120614-21828-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
    Bugcheck code: 0x139 (0x2, 0xFFFFD001CA954180, 0xFFFFD001CA9540D8, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    On Sat 6.12.2014 16:58:13 GMT your computer crashed
    crash dump file: C:\windows\Minidump\120614-17812-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
    Bugcheck code: 0x139 (0x2, 0xFFFFD0002BFC5180, 0xFFFFD0002BFC50D8, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    On Sat 6.12.2014 14:38:37 GMT your computer crashed
    crash dump file: C:\windows\Minidump\120614-14515-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
    Bugcheck code: 0x139 (0x2, 0xFFFFD00023BD05E0, 0xFFFFD00023BD0538, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    I have this Yoga 2 13' for almost two months. A few days after my purchase, the computer suddenly gave a blue screen and restarted. Then this BSODs became more frequent. The strange thing is that, I was in France for almost a month, and no BSODs happened. Now that I am in Turkey for a few days, the PC started to give out kernel security check failures. 
    Any suggestions for the resolution of the problem. Cause it's quite annoying to wait for the PC to crush before doing anything?
    Here are the details for dump files: 
    computer name: BAHADIR
    windows version: Windows 8.1 , 6.2, build: 9200
    windows dir: C:\windows
    Hardware: 20344, LENOVO, INVALID
    CPU: GenuineIntel Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz Intel586, level: 6
    4 logical processors, active mask: 15
    RAM: 4212088832 total
    Crash Dump Analysis
    Crash dump directory: C:\windows\Minidump
    Crash dumps are enabled on your computer.
    On Mon 8.12.2014 12:26:19 GMT your computer crashed
    crash dump file: C:\windows\Minidump\120814-13828-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
    Bugcheck code: 0x139 (0x2, 0xFFFFD0012EB1D5E0, 0xFFFFD0012EB1D538, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    On Mon 8.12.2014 12:26:19 GMT your computer crashed
    crash dump file: C:\windows\memory.dmp
    This was probably caused by the following module: netwbw02.sys (Netwbw02+0xD945)
    Bugcheck code: 0x139 (0x2, 0xFFFFD0012EB1D5E0, 0xFFFFD0012EB1D538, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\windows\system32\drivers\netwbw02.sys
    product: Intel® Wireless WiFi Link Adapter
    company: Intel Corporation
    description: Intel® Wireless WiFi Link Driver
    Bug check description: The kernel has detected the corruption of a critical data structure.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netwbw02.sys (Intel® Wireless WiFi Link Driver, Intel Corporation).
    Google query: Intel Corporation KERNEL_SECURITY_CHECK_FAILURE
    On Mon 8.12.2014 11:25:34 GMT your computer crashed
    crash dump file: C:\windows\Minidump\120814-20953-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
    Bugcheck code: 0x139 (0x2, 0xFFFFD001829955E0, 0xFFFFD00182995538, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    On Mon 8.12.2014 10:22:55 GMT your computer crashed
    crash dump file: C:\windows\Minidump\120814-7203-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
    Bugcheck code: 0x139 (0x2, 0xFFFFD00174FC5180, 0xFFFFD00174FC50D8, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    On Mon 8.12.2014 09:48:13 GMT your computer crashed
    crash dump file: C:\windows\Minidump\120814-12515-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
    Bugcheck code: 0x139 (0x2, 0xFFFFD000C3F70180, 0xFFFFD000C3F700D8, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    On Mon 8.12.2014 08:26:09 GMT your computer crashed
    crash dump file: C:\windows\Minidump\120814-12703-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
    Bugcheck code: 0x139 (0x2, 0xFFFFD000210D55E0, 0xFFFFD000210D5538, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    On Sat 6.12.2014 19:57:40 GMT your computer crashed
    crash dump file: C:\windows\Minidump\120614-13812-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
    Bugcheck code: 0x139 (0x2, 0xFFFFD00025F335E0, 0xFFFFD00025F33538, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    On Sat 6.12.2014 17:03:33 GMT your computer crashed
    crash dump file: C:\windows\Minidump\120614-21828-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
    Bugcheck code: 0x139 (0x2, 0xFFFFD001CA954180, 0xFFFFD001CA9540D8, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    On Sat 6.12.2014 16:58:13 GMT your computer crashed
    crash dump file: C:\windows\Minidump\120614-17812-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
    Bugcheck code: 0x139 (0x2, 0xFFFFD0002BFC5180, 0xFFFFD0002BFC50D8, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    On Sat 6.12.2014 14:38:37 GMT your computer crashed
    crash dump file: C:\windows\Minidump\120614-14515-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
    Bugcheck code: 0x139 (0x2, 0xFFFFD00023BD05E0, 0xFFFFD00023BD0538, 0x0)
    Error: KERNEL_SECURITY_CHECK_FAILURE
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

  • Kernell security check failure issue

    Hi. 
    I installed a webcam with mic integrated (external device) to my lenovo T61 computer, running 8.1 windows. When trying to use the webcam, the kernel security check failure appears, crashes my computer and restarts it. What can I do? 
    Thanks

    Hi,
    Any update here?
    For the error message about KERNEL_SECURITY_CHECK_FAILURE, here is an MSDN article for reference:
    Bug Check 0x139 KERNEL_SECURITY_CHECK_FAILURE
    This bug check indicates that the kernel has detected the corruption of a critical data structure.
    For information about how to recover from this error, see
    Resolving Blue Screen errors in Windows.
    As ZigZag and Brandon Records mentioned, we need the dump file to offer a better suggestion.
    Some more reference:
    Use OneDrive (SkyDrive) to
    upload collected files and post screen shot/picture. (Updated: 1/16/2012)
    How to read the small memory dump file that is created by Windows if a crash occurs
    Best regards
    Michael Shao
    TechNet Community Support

  • Kernell security check error

    I have received this kernell security check error many times on my computer. All I know is that it starts when the sound begins to mess up then this error pops up along with the blue screen.
    I have:
    acer
    Windows 8
    AMD A8-5557M APU with Radeon(tm) HD graphics
    2.10 GHz
    12.0 GB of Ram
    64-bit Operating Ststem
    I have the DMP files but do not know how to attach them. Can someone help me out?
    https://onedrive.live.com/redir?resid=587E714106A73A8F!1174&authkey=!AHPON2xiUxPmB3g&ithint=folder%2c

    EG
    These were related to memory corruption.  Please run driver verifier below to find the underlying cause.  I noticed the remnants  of Symantec on 2 of the 3 DMPS so it may still be resident
    These crashes were related to memory corruption (probably caused by a driver). 
    Please run these tests to verify your memory and find which driver is causing the problem.  
    If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't
    know what it is you probably are not overclocking.
    Since it is more likely to be a driver please run verifier first.
    1-Driver verifier (for complete directions see our wiki here)
    If verifier does not find the issue we can move on to this.
    2-Memtest. (You can read more about running memtest here)
    If you cannot boot after enabling verifier reboot into safe mode
    In Vista & win 7 (F8)
    In win 8 http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/
    Co-Authored by  JMH3143
    Wanikiya and Dyami--Team Zigzag

  • Kernel Security Check Failure

    I have bluescreened 3 times today right after my keyboard spams the space key a bunch, please help.
    Here's my dmp file: 
    <iframe frameborder="0" height="120" scrolling="no" src="https://onedrive.live.com/embed?cid=CBF6025D16668520&resid=CBF6025D16668520%218492&authkey=ANdlfa77CbHiTno" width="98"></iframe>

    Achillesactually
    This was Related to your 5 year old Abyssus.sys USB Optical Mouse Drive from Razer (Asia-Pacific) Pte Ltd.  Updating to current should fix the issue
    Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\Users\Ken\Desktop\082314-29734-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    ************* Symbol Path validation summary **************
    Response Time (ms) Location
    Deferred srv*C:\Symbols*http://msdl.microsoft.com/download/symbols
    Symbol search path is: srv*C:\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    Machine Name:
    Kernel base = 0xfffff802`97287000 PsLoadedModuleList = 0xfffff802`975512d0
    Debug session time: Sat Aug 23 17:01:44.702 2014 (UTC - 4:00)
    System Uptime: 3 days 1:02:09.481
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    * Bugcheck Analysis *
    Use !analyze -v to get detailed debugging information.
    BugCheck 139, {3, ffffd0002a72c480, ffffd0002a72c3d8, 0}
    *** WARNING: Unable to verify timestamp for Abyssus.sys
    *** ERROR: Module load completed but symbols could not be loaded for Abyssus.sys
    Probably caused by : Abyssus.sys ( Abyssus+1b8b )
    Followup: MachineOwner
    0: kd> !analyze -v
    * Bugcheck Analysis *
    KERNEL_SECURITY_CHECK_FAILURE (139)
    A kernel component has corrupted a critical data structure. The corruption
    could potentially allow a malicious user to gain control of this machine.
    Arguments:
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd0002a72c480, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd0002a72c3d8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    Debugging Details:
    TRAP_FRAME: ffffd0002a72c480 -- (.trap 0xffffd0002a72c480)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=ffffe001b6d6f9e8 rbx=0000000000000000 rcx=0000000000000003
    rdx=ffffe001b4edf1b8 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80297386b7e rsp=ffffd0002a72c610 rbp=0000000000000000
    r8=ffffe001b5c31f98 r9=00000000000007ff r10=fffff8029756f2c0
    r11=ffffc000fc773cb0 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up di pl nz na pe cy
    nt!ExInterlockedInsertHeadList+0xae:
    fffff802`97386b7e cd29 int 29h
    Resetting default scope
    EXCEPTION_RECORD: ffffd0002a72c3d8 -- (.exr 0xffffd0002a72c3d8)
    ExceptionAddress: fffff80297386b7e (nt!ExInterlockedInsertHeadList+0x00000000000000ae)
    ExceptionCode: c0000409 (Security check failure or stack buffer overrun)
    ExceptionFlags: 00000001
    NumberParameters: 1
    Parameter[0]: 0000000000000003
    CUSTOMER_CRASH_COUNT: 1
    DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT
    BUGCHECK_STR: 0x139
    PROCESS_NAME: System
    CURRENT_IRQL: 0
    ERROR_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.
    EXCEPTION_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.
    EXCEPTION_PARAMETER1: 0000000000000003
    ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
    LAST_CONTROL_TRANSFER: from fffff802973e6ae9 to fffff802973dafa0
    STACK_TEXT:
    ffffd000`2a72c158 fffff802`973e6ae9 : 00000000`00000139 00000000`00000003 ffffd000`2a72c480 ffffd000`2a72c3d8 : nt!KeBugCheckEx
    ffffd000`2a72c160 fffff802`973e6e10 : 00000000`06e4f949 00000001`00000000 00000003`00000000 00000000`00000003 : nt!KiBugCheckDispatch+0x69
    ffffd000`2a72c2a0 fffff802`973e6034 : 00000000`00000de8 00000000`00000000 00000000`00000000 00000000`00000080 : nt!KiFastFailDispatch+0xd0
    ffffd000`2a72c480 fffff802`97386b7e : 00000000`00000000 00000000`00000000 00000000`00000000 ffffe001`b88ea060 : nt!KiRaiseSecurityCheckFailure+0xf4
    ffffd000`2a72c610 fffff800`89d18b8b : ffffe001`b4edf190 00000000`00000002 ffffe001`b5c31f80 ffffe001`b88ea060 : nt!ExInterlockedInsertHeadList+0xae
    ffffd000`2a72c650 ffffe001`b4edf190 : 00000000`00000002 ffffe001`b5c31f80 ffffe001`b88ea060 ffffd000`00000000 : Abyssus+0x1b8b
    ffffd000`2a72c658 00000000`00000002 : ffffe001`b5c31f80 ffffe001`b88ea060 ffffd000`00000000 00000000`00000000 : 0xffffe001`b4edf190
    ffffd000`2a72c660 ffffe001`b5c31f80 : ffffe001`b88ea060 ffffd000`00000000 00000000`00000000 ffffd000`2a72c6c0 : 0x2
    ffffd000`2a72c668 ffffe001`b88ea060 : ffffd000`00000000 00000000`00000000 ffffd000`2a72c6c0 00000000`00000000 : 0xffffe001`b5c31f80
    ffffd000`2a72c670 ffffd000`00000000 : 00000000`00000000 ffffd000`2a72c6c0 00000000`00000000 00000000`00a0009e : 0xffffe001`b88ea060
    ffffd000`2a72c678 00000000`00000000 : ffffd000`2a72c6c0 00000000`00000000 00000000`00a0009e ffffc001`11369c00 : 0xffffd000`00000000
    STACK_COMMAND: kb
    FOLLOWUP_IP:
    Abyssus+1b8b
    fffff800`89d18b8b ?? ???
    SYMBOL_STACK_INDEX: 5
    SYMBOL_NAME: Abyssus+1b8b
    FOLLOWUP_NAME: MachineOwner
    MODULE_NAME: Abyssus
    IMAGE_NAME: Abyssus.sys
    DEBUG_FLR_IMAGE_TIMESTAMP: 4aea553c
    FAILURE_BUCKET_ID: 0x139_3_Abyssus+1b8b
    BUCKET_ID: 0x139_3_Abyssus+1b8b
    ANALYSIS_SOURCE: KM
    FAILURE_ID_HASH_STRING: km:0x139_3_abyssus+1b8b
    FAILURE_ID_HASH: {f3c79fe2-a5d8-d3c9-4b46-6780a46e70d6}
    Followup: MachineOwner
    0: kd> lmvm Abyssus
    start end module name
    fffff800`89d17000 fffff800`89d19a80 Abyssus T (no symbols)
    Loaded symbol image file: Abyssus.sys
    Image path: \SystemRoot\system32\drivers\Abyssus.sys
    Image name: Abyssus.sys
    Timestamp: Thu Oct 29 22:53:48 2009 (4AEA553C)
    CheckSum: 00012A7D
    ImageSize: 00002A80
    Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Wanikiya and Dyami--Team Zigzag

  • BSOD with both Kernal Security Check Error and Bad Pool Header.

    All -
    I have a HP DV7 laptop with Windows 8.1. It has BSOD with both Kernal Security Check Error and Bad Pool Header.
    Despite doing all the built in HP tests, there is nothing. Using an Anker HardDrive Dock results in the identical errors on another machine.
    Bottom line, even if I could see the DMP files (which I cannot); because the machine fails to boot, there are no files to be copied.
    I have tried various AIO and UEFI disks and USB, and the laptop NEVER accepts the PREINSTALL environment. Being unable to use the Anker has never happened. I seem completely locked out of the drive. Any suggestions? Thx.
    Bruce A Ades

    Hi Texas_Bruiser
    Some required details are needed for us to help you.
    Ensure that the BIOS/UEFI has been configured to allow boot from DVD/CD or USB.
    When you attempted to boot into PREINSTALL environment (PE) by using disks or USB, we need more details about error message or what happened?
    If your computer cannot even boot into Windows PE by using installation media, we suggest you check if memory and other hardware are works properly on this computer. Also try to plug this hard disk on other computer as data volume, see if the hard disk works.
    Regards
    D. Wu

  • I am downloading itunes on windows 7.. 64bit..it installs then goes thru security check..windows installer box then pops up stating this installlation package could not be opened

    i am downloading itunes to a windows 7..64 bit computer..itunes downloads then the system goes thru a security check and a windows installer box pops up statin...this installation package could not b opened.

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/quicktime/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • Kernel Sercurity Check Failure

    Hi guys,
    Recently, I am experiencing fews BSOD crashes on my Vaio Laptop, which is running W8. I am not sure how to read or debug .dmp file, so I am posting it here. Hopefully, someone can help me find solutions. 
    My minidump file: https://onedrive.live.com/redir?resid=77BE40A7A83A3631%2114921
    Thank you so much. 

    Hi,
    KERNEL_SECURITY_CHECK_FAILURE (139)
    This bug check indicates that the kernel has detected the corruption of a critical data structure.
    BugCheck 139, {2, ffffd0002288b610, ffffd0002288b568, 0}
    The first argument is 2 which indicates a stack cookie instrumentation code detected a stack-based buffer overrun.
    2: kd> .exr 0xffffd0002288b568
    ExceptionAddress: fffff801224d53ad (NETwew00+0x000000000000e3ad)
    ExceptionCode: c0000409 (Security check failure or stack buffer overrun)
    NETwew00.sys caused the overrun, which is the Intel® Wireless WiFi Link driver.
    2: kd> lmvm NETwew00
    start end module name
    fffff801`224c7000 fffff801`2280e000 NETwew00 T (no symbols)
    Loaded symbol image file: NETwew00.sys
    Image path: \SystemRoot\system32\DRIVERS\NETwew00.sys
    Image name: NETwew00.sys
    Timestamp: Thu Aug 22 17:20:34 2013
    Yours is relatively dated, so please update your network drivers ASAP -
    http://esupport.sony.com/perl/select-system.pl?DIRECTOR=DRIVER
    If the above fails, I am very suspicious of Kaspersky causing problems (does that quite a lot on Windows 8).
    Remove and replace Kaspersky with Windows 8's built-in Windows Defender for temporary troubleshooting purposes:
    Kaspersky removal - http://support.kaspersky.com/common/service.aspx?el=1464
    Windows Defender (how to turn on after removal)
    A.Navigate
    toControl Panel (with icons).
    You can do this by hittingStart
    > Search > Control Panel.
    Once in Control Panel,
    change the drop-down fromCategory
    to
    Large
    and/or Small icons.
    B.Among
    the list of icons, find and click Action Center.
    C.
    Assuming the removal of your prior antivirus software went properly, you will notice for both
    Spyware and unwated software protection (important) and
    Virus protection (important), it'll have a button labeled Turn on now. Click this button (it doesn't matter which, as Windows Defender serves as
    both in Windows 8/8.1).
    Regards,
    Patrick
    “Be kind whenever possible. It is always possible.” - Dalai Lama

  • After security checks my ibank statement page does not load, load indicator around 80% complete then hangs. in IE loads OK.

    == Issue
    ==
    I have another kind of problem with Firefox
    == Description
    ==
    ibank home page loads as does the security check page and accounts page. When specific account selected the loading indicator (bottom right) gets to around 80% then hangs. Tried with Internet Explorer and all oakay.
    == This happened
    ==
    Every time Firefox opened
    == This week
    ==
    == Troubleshooting information
    ==
    Application Basics
    Name Firefox
    Version 3.6.6
    Profile Directory
    Open Containing Folder
    Installed Plugins
    about:plugins
    Build Configuration
    about:buildconfig
    Extensions
    Name
    Version
    Enabled
    ID
    Ancestry.com Advanced Image Viewer 1.0.0.1 false [email protected]
    RealPlayer Browser Record Plugin 1.1.5 false
    20-20 3D Viewer 4.5.2.0 false [email protected]
    Modified Preferences
    Name
    Value
    accessibility.blockautorefresh true
    accessibility.typeaheadfind.flashBar 0
    browser.history_expire_days.mirror 180
    browser.places.smartBookmarksVersion 2
    browser.startup.homepage https://login.yahoo.com/config/login_verify2?.intl=uk&.partner=bt-1&.done=http%3a//bt.yahoo.com/%3f
    browser.startup.homepage_override.mstone rv:1.9.2.6
    extensions.lastAppVersion 3.6.6
    network.cookie.prefsMigrated true
    places.last_vacuum 1279483935
    print.print_printer HP Photosmart C4100 series
    print.printer_HP_Photosmart_C4100_series.print_bgcolor false
    print.printer_HP_Photosmart_C4100_series.print_bgimages false
    print.printer_HP_Photosmart_C4100_series.print_command
    print.printer_HP_Photosmart_C4100_series.print_downloadfonts false
    print.printer_HP_Photosmart_C4100_series.print_edge_bottom 0
    print.printer_HP_Photosmart_C4100_series.print_edge_left 0
    print.printer_HP_Photosmart_C4100_series.print_edge_right 0
    print.printer_HP_Photosmart_C4100_series.print_edge_top 0
    print.printer_HP_Photosmart_C4100_series.print_evenpages true
    print.printer_HP_Photosmart_C4100_series.print_footercenter
    print.printer_HP_Photosmart_C4100_series.print_footerleft &PT
    print.printer_HP_Photosmart_C4100_series.print_footerright &D
    print.printer_HP_Photosmart_C4100_series.print_headercenter
    print.printer_HP_Photosmart_C4100_series.print_headerleft &T
    print.printer_HP_Photosmart_C4100_series.print_headerright &U
    print.printer_HP_Photosmart_C4100_series.print_in_color true
    print.printer_HP_Photosmart_C4100_series.print_margin_bottom 0.5
    print.printer_HP_Photosmart_C4100_series.print_margin_left 0.5
    print.printer_HP_Photosmart_C4100_series.print_margin_right 0.5
    print.printer_HP_Photosmart_C4100_series.print_margin_top 0.5
    print.printer_HP_Photosmart_C4100_series.print_oddpages true
    print.printer_HP_Photosmart_C4100_series.print_orientation 0
    print.printer_HP_Photosmart_C4100_series.print_pagedelay 500
    print.printer_HP_Photosmart_C4100_series.print_paper_data 9
    print.printer_HP_Photosmart_C4100_series.print_paper_height 11.00
    print.printer_HP_Photosmart_C4100_series.print_paper_size_type 0
    print.printer_HP_Photosmart_C4100_series.print_paper_size_unit 1
    print.printer_HP_Photosmart_C4100_series.print_paper_width 8.50
    print.printer_HP_Photosmart_C4100_series.print_reversed false
    print.printer_HP_Photosmart_C4100_series.print_scaling 1.00
    print.printer_HP_Photosmart_C4100_series.print_shrink_to_fit true
    print.printer_HP_Photosmart_C4100_series.print_to_file false
    print.printer_HP_Photosmart_C4100_series.print_unwriteable_margin_bottom 0
    print.printer_HP_Photosmart_C4100_series.print_unwriteable_margin_left 0
    print.printer_HP_Photosmart_C4100_series.print_unwriteable_margin_right 0
    print.printer_HP_Photosmart_C4100_series.print_unwriteable_margin_top 0
    print.printer_Microsoft_XPS_Document_Writer.print_bgcolor false
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