BSoD Packager for AIR

I'm running v1 of TCS on a Dell Optiplex 755 w/4GB RAM. When
I run RoboHelp Packager for AIR on any output, repeat "any output,"
after I review the output and exit the packager, I get a BSoD. This
is dependable and replicable...10 times so far today trying to
diagnose it. Test has rulled out a RAM issue. Any advise?

I may have found the issue:
When I spin an AIR application from WebHelp output and
preview the AIR application, or
when I Preview an application from the AIR Packager Generate
dialog,
if I Cancel the dialog before I close the AIR application,
the OS will BSoD every time;
if I Cancel the Generate dialog without first closing the AIR
application, the AIR Packager exits and returns control to me
without error, every time.
This sounds like a memory management bug of a garbage
collection bug.
When I close the fresh AIR application before I exit the AIR
Packager, apparently the AIR Packager attempts to clear memory,
finds that <some address> is already clear, and barfs with
"PAGE_FAULT_IN_NONPAGED_AREA" every time.

Similar Messages

Packager for AIR

I used the RoboHelp Packager for AIR on a WebHelp file
created RoboHelp 7. The WebHelp file works fine. However, when I
open the AIR version, many of the individual help topics do not
display. All of the TOC entries are present. And, all the files
display correctly when I use the Preview function.
Does anyone know where I can look to fix this?
Thanks

Hi Peter and thanks for reply. I know that there is an
article on my site about AIR help. It's useful and explanatory but
i din't find any useful tip regarding the issue. Any other idea?.
Thanks.

Robohelp Packager for Air

I downloaded robohelp_airpkgr.exe (actually, uninstalled,
downloaded and reinstalled) and clicked on it to install
WebHelpPackager.exe and all the related files. OS is Windows XP
Media Center. When I run Packager, the Help will not operate. When
I click on PackagerHelp.air I get a message in Application Install
that the air file is damaged. How can I correct this or how can I
get a clean Air help file? Air forum suggests that I post here.
Don

Please click on the link below to access the Packager help in
PDF format.
https://share.acrobat.com/adc/document.do?docid=7adfccf6-7e8f-42d4-a137-79042d94a161

Is "print sequence" enabled in RH7 Packager for AIR?

I can't get "print sequence" to enable. I'm also unsure of what exactly the "sequence" is that would be printed. Any topic I navigate to is the "end" of a browse sequence. The previous elements in the browse sequence are always folders in the table of contents. I don't understand what, other than the end topic, is ever printed.

Hi again
You define a Browse Sequence in RoboHelp by clicking Tools > Browse Sequence Editor. You then choose the topics that are part of each sequence you define.
Breadcrumbs are based on the path to each topic based on the Table of Contents. They are actually calculated by RoboHelp at the time you generate your output.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

RoboHelp Packager for Adobe AIR is GM

RoboHelp Packager for Adobe AIR is GM now and you can
download it now for FREE from Adobe site –
http://www.adobe.com/products/robohelp/robohelp-packager-for-air
Adobe AIR runtime enables applications to deliver both the
benefits of server connectivity and the compelling end user
experience of a desktop application. With a seamless offline-
online experience, end-users of Adobe AIR applications can continue
to work when they are temporarily offline. RoboHelp Packager for
Adobe AIR now enables you to publish in Adobe AIR format. Neither
of the popular help output options - CHM or WebHelp or WebHelp on a
Server provide the array of features as RoboHelp Packager for Adobe
AIR does today. That said, in my opinion, RoboHelp Packager for
Adobe AIR is a beginning, beginning of a new revolution in help
authoring. Here is a list of what you get today
· Auto Update - Adobe AIR applications that can update
themselves when online connection is available and that can work
perfectly when desktop is offline. For example, Adobe AIR help file
created with RoboHelp Packager for Adobe AIR will prompt the
end-users when an update is available. With a single click, the
help file will update itself.
· Get Web 2.0 features - Adobe AIR applications can
store information locally – for example, when you add
comments to Online Help, they are stored locally and can be viewed
after you have closed the application. End users can also comment
on external pages and store the comments as part of help file.
Comments are still available when Online Help has been updated
(provided file names don’t change) or when you are offline.
· Extensibility - Unlike HTML Help which depends on the
CHM viewer, the functionality of the Adobe AIR is extensible and
customizable. For example, organizations can add branding
information to Adobe AIR help file, including icons for help file,
branding imagery on the top of the help file and so on.
· Multiple tab – never before end user experience
- Adobe AIR help file also allows you to open multiple tabs within
the tri-pane enabling multiple help topics and threads to be
navigated at the same time.
· Integrated interface to everything your end users need
- You can also add resource links to your help files –
enabling a single access point for product pages, user forums,
knowledge base, online help and external web pages.
· Multiple templates to choose from - Organizations get
to chose from several of the templates and can select a particular
skin or theme for each of these templates. With RoboHelp Packager
for Adobe AIR, there are three templates come out of the box -
Multi-Tab Accordion, Unipane and Classic Help.
· End user preferences - RoboHelp Packager for Adobe AIR
enables the help users to customize their help by selecting their
preferences (something they can’t do for a CHM or for WebHelp
output – which is not hosted on a Server).
· Cross Platform - Adobe AIR is cross-platform and
cross-browser, supported on Windows, Mac and Linux (currently in
pre-release).
Needless to say, Adobe AIR has attracted a lot of interest
among the help community and some of the experts believe that
within two years, Adobe AIR will be the preferred help format for
40% of all help authors.
If you have not tried it, you can download it now from
http://www.adobe.com/products/robohelp/robohelp-packager-for-air
Thanks and regards
Vivek Jain
Group Product Manager, Adobe Systems
Adobe Technical Communication Suite, FrameMaker and RoboHelp
www.adobe.com/products/technicalcommunicationsuite/
blog-
http://blogs.adobe.com/techcomm/

When you are comparing this to Flash, does this comparison
extend to the requirement for each end user to install the Air
runtime on their PCs before they can access our RoboHelp system?
And that they will also get reminders to update to the latest
version of Air runtime?

RoboHelp 8 for AIR - Comment Feature

I'm currently using RH7. I noticed in the marketing blitz for
RH8 it mentions that the RH packager for AIR allows user comments
to be posted within your help project. I'm trying to understand if
this means:
a. User makes comment on their C drive for their own personal
reference
b. User posts comment to a web server for all to see (and
help author to moderate)

While Peter's feverishly going back through his hand-written
notes (he keeps them on wax tablets), let me jump in here.
Comments stay with the AIR file wherever it is located.
Comments are identified by machine username, whether the AIR
file is on your local machine or on a server.
1. I copied an AIR file to a server location.
2. I made a comment which, when added, displayed my username.
3. I copied the AIR file back to my machine.
4. The new comment appeared.
In addition, you can sync comments from multiple local
machines, by exporting/importing comment file (
Send and Receive comments > Send to file/Receive from
file). For testing, I: 1) exported two comments; 2) edited the
file by changing <authorname> and <comment> values; and
3) imported the edited comments, which appeared along with my old
ones (but identified by the different author name).
Based on my initial observations, then, you could even share
comment files between your customers and your organization (after
moderating the entries, if need be).
How your customers use the help (shared or loaded on users'
local machines) will determine how you instruct them to use the
comments feature, as well as how to possibly interact with you, the
vendor.
Good luck,
Leon

Installation Directory for AIR

Is there a setting in the RoboHelp Packager for AIR that can control where the .exe file is placed upon installation? My AIR help always installs in the C:Program Files directory. I would like it to install in C:\Program Files\Hyland (a submenu off the existing Program Files).

Your help will automatically be put into a folder with the name of the help file. In the Program Menu Folder field you can specify a sub-folder name such as Hyland and then you help would be something like C:\Program Files\Hyland\Help A. Without specifying that it would be C:\Program Files\Help A.
http://www.grainge.org/pages/authoring/air/7/air_rh7.htm shows the screen in the RH7 Air Packager. It's a different layout in RH8 but the field will be the same.
See www.grainge.org for RoboHelp and Authoring tips

RoboHelp Packager for Adobe AIR (BETA)

It is so exciting. It been just a few months since we
released Adobe RoboHelp 7 and a brand new Technical Communication
Suite, and today we are ready to share with you guys what we
perceive as the future of Online Help. All I can say is that Time
flies like an arrow. With this, I welcome you all to this new world
of Web 2.0 and the future of Online Help - check out the Public
Beta of
RoboHelp
Packager for Adobe AIR
The tool is available for Free of Cost and can be used by
customers who have either Adobe RoboHelp 6 or Adobe RoboHelp 7 or
the Technical Communication Suite.
The RoboHelp Packager for Adobe® AIR™ allows you
to convert your existing WebHelp files generated using Adobe
RoboHelp® to an Adobe AIR application. Help and knowledge
bases delivered as Adobe AIR application will have a consistent
look and feel across all platforms.
RoboHelp Packager for Adobe AIR can:
Generate a single distributable file
similar to a .chm file.
Provide a variety of skins from which a user can choose from.
In addition, for any skin a user can choose different themes, which
control the look and feel in terms of colors and button/icons
images.
Provide a consistent look and feel on all platforms and
operating systems.
Enable you to comment, in addition to using other advanced
features such as Breadcrumbs, Mini TOC and Security (Digital
Signatures).
The output generated after running this tool is an .air file.
This is a single file that has built-in logic to install itself.
The same file can be installed on any platform that has Adobe®
AIR installed. Installing the Adobe AIR runtime is as seamless as
installing the Adobe Flash® Player for your browsers.
Another important aspect of the Adobe AIR installer file is
that it is a single file that contains all of the information
regarding the look and feel of the Help along with the content. It
is one package with no separate viewer required.
To read more about the benefits of packaging your help as
.air file, please visit the following link:
http://labs.adobe.com/technologies/robohelp/aboutoutput.html

When you are comparing this to Flash, does this comparison
extend to the requirement for each end user to install the Air
runtime on their PCs before they can access our RoboHelp system?
And that they will also get reminders to update to the latest
version of Air runtime?

Generated RoboHelp Packager for Adobe Air Errors

Generated RH 8 to AIR 2 help yesterday and it is working. Now I want to package the AIR file
for deployment using the RoboHelp Packager for Adobe AIR utility. My Finish Dialog box displays" The Adobe AIR package was not generated".
The 1st grouping of errors are: Error(DirAssist&GreenPub_Icon.Bmp): The file names should not contain '&'.
I had taken the '&' out of the .bmp name before generating the file.
2nd grouping of errors are: Warning (Acct_Password_Auth.bmp): Adobe AIR 1.0 cannot render BMP image format in HTML. Hence it is converted to png.
This is fine.
3rd grouping of errors are: Warning (Back_Office_Management\Billing\About_BIlling_Processes.htm): Adobe AIR 1.0 does not support DHTML Effects and Triggers in HTML.
This one worries me. I have DHTML effects all over the help file.
Michelle

Quite. RH8 creates the AIR file for you. The packager was for RH7.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Java.lang.NullPointerException is thrown when packaging Adobe AIR application for iOS

Hi All,
https://bugbase.adobe.com/index.cfm?event=bug&id=3071298
As per above link this bug resolve(latest build) but i am facing Java.lang.NullPointerException is thrown when packaging Adobe AIR application for iOS, using the packaging tools.
(for inappPurchase Demo app --- i used below link code)
http://code.google.com/p/in-app-purchase-air-ios/
Thanks,
Sunil Rana

Hi Everyone,
I'm getting basically the same error. Are there any rules or guidelines that we are suppose follow when writing an app for iOS? Is there a way to know exactly where it is crashing? My apps are not MXML, only actionscript. Also I made sure I have no errors not even warnings in my SWF file, but still no go!
Getting the same error.
Exception in thread "main" java.lang.NullPointerException
        at adobe.abc.GlobalOptimizer.sccp_eval(GlobalOptimizer.java:6944)
        at adobe.abc.GlobalOptimizer.sccp_analyze(GlobalOptimizer.java:5909)
        at adobe.abc.GlobalOptimizer.sccp(GlobalOptimizer.java:4628)
        at adobe.abc.GlobalOptimizer.optimize(GlobalOptimizer.java:3514)
        at adobe.abc.GlobalOptimizer.optimize(GlobalOptimizer.java:2215)
        at adobe.abc.LLVMEmitter.optimizeABCs(LLVMEmitter.java:526)
        at adobe.abc.LLVMEmitter.generateBitcode(LLVMEmitter.java:336)
        at com.adobe.air.ipa.AOTCompiler.convertAbcToLlvmBitcodeImpl(AOTCompiler
.java:472)
        at com.adobe.air.ipa.BitcodeGenerator.main(BitcodeGenerator.java:82)
Compilation failed while executing : ADT
regards,
Keith

Is the Adobe Air Packager for Desktop or Web Application Apps?

Is the Adobe Air Packager for desktop or web applications?
I'm testing the RoboHelp Adobe Air packager and noticed that
it produces an *.exe file that must be launched locally. This makes
it seem like it's only an alternative to the *.CHM format for
desktop applications?
Is there a way to link to webhelp topics packaged using Adobe
Air to provide context-sensitive help (CSH) for a web application
running on a remote server? Supposedly the Adobe Air packager has
CSH capabilities, but I've found zero documentation on how to set
this up.

Hi Dirk.
Peter Grainge has an article on Air's use on his
site.

Adobe Air Packager for RoboHelp

Hello! I have been experimenting with the RoboHelp Packager
for Adobe Air. I really like the many extra features using Adobe
Air allows for Help Files and of course, I also like that you can
finally do a Help File that looks and feels more up-to-date than
the normal boring chm files.
My question is, since I am about to suggest to my company for
us to begin doing our Help Files with Adobe Air Packager, can
someone tell me how to find out if Adobe will continue offering the
RoboHelp Packager for the next versions of RoboHelp? I don't want
to suggest using Adobe Air to then have to revert to the old
fashioned chm's later on...
Thanks for any help...

When you are comparing this to Flash, does this comparison
extend to the requirement for each end user to install the Air
runtime on their PCs before they can access our RoboHelp system?
And that they will also get reminders to update to the latest
version of Air runtime?

RoboHelp Packager for Adobe AIR - Beta 2 Announced

RoboHelp Packager for Adobe AIR is now updated. You can
download the new version for FREE from Adobe labs -
http://labs.adobe.com/technologies/robohelp/.
It has added a long list of novel features - first time for a HATT.
Now, besides multiple tabs, favorites, commenting and multiple
skins like Multi-Tab Accordion and Uni-pane Help, you have another
set of new features.
Designed for End Customers - Adobe AIR based Help templates
have been designed keeping in view the end customer. They have some
high-end navigation features like Mini TOC, Breadcrumbs, etc. Apart
from these capabilities, the new Adobe AIR based Help also empowers
the end customers to customize the Help. An end customer can set
their own preferences and customize Help as desired.
Compelling Rich Branded Experience- RoboHelp Packager for
Adobe AIR provides a compelling rich user experience. It includes
templates that help authors package the same content into three
completely different styles – Multi-Tab Accordion, Uni-Pane
or the Classic Tri-Pane Help. Apart from this it also helps the
Authors brand the Help as per Corporate Branding Guidelines. It
provides support for the addition of a Company Logo and a Punch
line in the main Help window. Apart from this it also provides an
About Box in the Help that details the version, description,
copyrights, logos etc.
Auto Update -Adobe AIR based Help applications provide an
Auto Update feature using which updates can be pushed to all
installed connected versions of Help. Usually, the Help content
bundled with the application is never updated, while the web
content is updated with current feature enhancements and additional
resources. Adobe AIR based Help provides you with the option to
publish updates for your end users at a common server location. The
Adobe AIR based Help is intelligent enough to check for updates and
prompts users to apply updates when it detects a new version is
available.
Review Workflows / Personalization of Help
Adobe AIR based help files can be configured in such a way
that you can add comments to topics and publish those comments at a
common location. This feature enables a complete review workflow,
whether or not the reviewer is a part of your group/organization.
* Reviewers within your network: Reviewers can publish their
comments to an XML file on a shared folder. They can also
synchronize the comments from other reviewers on the same network.
This enable multiple reviewers to simultaneously view the comments
being made by other reviewers as they review.
* Reviewers outside your network: You can send the .air file
to these reviewers who can then export their comments to an XML
file and send it to you. You can import these comments into your
Adobe AIR application.
Apart from the rewire workflow, the feature is designed to
help an end customer personalize Help by adding comments on the
same. These comments will not be uploaded to the server, however
can be exported to a file and shred with friends over email.
New Classic help Template - A new template called Classic
Help has been added. It is named Classic because it is a Tri-Pane
Help. Apart from that it has got all the power of any other Adobe
AIR based Help template. This template has a new feature called
“How do I” that lists all the browse sequences defined
in the WebHelp. We recommend that authors design their browse
sequences in such a way that they provide complete workflow
information to end customers.
Supports Packaging of Merged WebHelp- RoboHelp Packager for
Adobe AIR now supports merged WebHelp. If an author specifies the
WebHelp folder of a Master project, the Packager is intelligent
enough to detect and convert all referenced projects in the Master
Project. However, one needs to be careful while using this feature.
It doesn’t provide as much flexibility as Merged WebHelp. A
new Package needs to be created every time even when you update any
of the sub projects.
In Beta 2, zoom works flawlessly and search results has been
further improved.
If you have not tried the RoboHelp Packager for Adobe AIR,
you can download it now for FREE (Adobe RoboHelp 7 required).
Thanks and regards
Vivek Jain
Group Product Manager, Adobe Systems
Adobe Technical Communication Suite, FrameMaker and RoboHelp
www.adobe.com/products/technicalcommunicationsuite/
blog-
http://blogs.adobe.com/techcomm/
RoboHelp Packager for Adobe AIR-
http://labs.adobe.com/technologies/robohelp/

When you are comparing this to Flash, does this comparison
extend to the requirement for each end user to install the Air
runtime on their PCs before they can access our RoboHelp system?
And that they will also get reminders to update to the latest
version of Air runtime?

Why would a game developer opt for AIR over Packager?

Have been developing games in Flash for a while and considering trying out some application markets.
Most of my games are point and click games, so they would lend themselves to flash environments.
Along with AIR, Adobe offers something called "Packager for Iphone". One of the advantages- from my viewpoint- is that is seems to be compatible with IOS versions preceeding the 3gs. What are AIR's advantages over Packager in developing apps for the iphone?

To confirm, when packaging for iOS in CS5.5, it utilizes all the 2.6 and all its capabilities?
Because it gives options for the following:
AIR 2.5
AIR 2.6
AIR for iOS and more
I suppose the AIR for 2.6 is for desktop deployment. But it does not say that the iOS uses 2.6.
However, it does say 2.6 in the generated xml, so I guess thats that.
Thanks Colin.

Flash Professional Help | Packaging applications for AIR for iOS

This question was posted in response to the following article: http://helpx.adobe.com/flash/using/packaging-applications-air-ios.html

I am unable to launch the iOS simulator from flash CC or find any info online about this problem. I have tried reinstalling flash and xcode. The error I get is:
iOS publishing requires files which are not installed. Please quit Flash Professional and run the original installer to ensure that all optional components are installed.
SDK is missing GPL component /Applications/Xcode.app/Contents/Developer/Platforms/iPhoneSimulator.platform/Developer/S DKs/../../../../../usr/llvm-gcc-4.2/lib/gcc/

BSoD Packager for AIR

Similar Messages

Maybe you are looking for