BSOD probs. Is this hardware or software

recently i have had BSOD (blue screen of death) problems, altho im not sure if its the software or the hardware. i play SOLDAT which is a C++ game that isnt full version yet, still beta. so i assume it could be that. aslo i am a Planet Side beta tester, again im not sure if its the pre-release software or my hardware, i get a blue screen. i used to have errors on it but now its just blank. i will mess with resolotuion and try to get one. but could software cause this

If you haven't already done so, run Software Update to see whether there's a firmware update for your model. Failing that, call AppleCare.

Similar Messages

Is this hardware or software issue

Hello
i bought my macbook pro 2 months ago, it was all okay and i was more than satisfied with its performance. 3 days ago, i was working on my macbook and i was using alot of applications, suddenly, mac freezes, i thought that was just 1 time thing, after that it started to freeze a lot, the screen either go to blue color, freeze, or some pixels shows and some n't. i re-installed mac os x snow leopard, while installing i got the same problem many times, finally i made it and re-installed lion again. but the same problem is still there, i have windows installed using bootcamp, and the problem is there also. sometimes everything freeze, but sometimes music still playing.
this is very depressing for me, im like 90% sure that this is a hardware problem, it's still new to send it to support. im still hoping that this is a software issue
anyone had this issue before? those are some links to the problem
http://dl.dropbox.com/u/2128201/mbp1.png
http://dl.dropbox.com/u/2128201/mbp2.jpg
http://dl.dropbox.com/u/2128201/mbp3.jpg
Thank you

If you haven't already done so, run Software Update to see whether there's a firmware update for your model. Failing that, call AppleCare.

MB Pro Restarts/Reboots by itself - is this hardware or software related??

I've replied to a number of posts regarding this topic here but no one seems to have answered this question sufficiently.
My MB pro will just restart itself randomly. It usually happens when I'm not doing anything which makes me think it might be due to some process that happens when the computer is managing power (sleep settings, etc). I've tried changing all my energy settings as well as resetting SMC, pRam, etc. but nothing seems to work.
I'm thinking about doing a clean OS install if this is some software related issue so any input is appreciated!

I've the same problem after the mainboard has been changed two weeks ago. There are no signs or error messages. The MB restarts randomly during screen save.
Last restart time was today, 13:13 (1:13 pm). See enclosed extract of the system.log.
Any idea?
---- extract of system.log ----
26.05.09 12:30:07 [0x0-0x37c37c].com.microsoft.Word[6881] Tue May 26 12:30:07 Miraculix Microsoft Word[6881] <Error>: CGGStackRestore: gstack underflow.
26.05.09 12:30:07 [0x0-0x37c37c].com.microsoft.Word[6881] Tue May 26 12:30:07 Miraculix Microsoft Word[6881] <Error>: CGGStackRestore: gstack underflow.
26.05.09 12:30:08 [0x0-0x373373].com.apple.Safari[6839] Debugger() was called!
26.05.09 12:30:08 [0x0-0x37c37c].com.microsoft.Word[6881] Tue May 26 12:30:08 Miraculix Microsoft Word[6881] <Error>: CGGStackRestore: gstack underflow.
26.05.09 12:30:08 [0x0-0x37c37c].com.microsoft.Word[6881] Tue May 26 12:30:08 Miraculix Microsoft Word[6881] <Error>: CGGStackRestore: gstack underflow.
26.05.09 12:30:08 [0x0-0x37c37c].com.microsoft.Word[6881] Tue May 26 12:30:08 Miraculix Microsoft Word[6881] <Error>: CGGStackRestore: gstack underflow.
26.05.09 12:31:13 com.apple.launchd[5091] (0x10f6c0.Locum[6899]) Exited: Terminated
26.05.09 13:13:34 NML2NDeviceObserver[5097] Stop device observer...
26.05.09 13:13:34 com.apple.launchd[5091] ([0x0-0x266266].com.apple.dock[5105]) Stray process with PGID equal to this dead job: PID 5262 PPID 1 DashboardClient
26.05.09 13:13:45 [0x0-0x277277].com.brother.utility.USBserver[5161] Tue May 26 13:13:45 Miraculix USBserver[5161] <Warning>: CGSShutdownServerConnections: Detaching application from window server
26.05.09 13:13:45 [0x0-0x277277].com.brother.utility.USBserver[5161] Tue May 26 13:13:45 Miraculix USBserver[5161] <Warning>: CGSDisplayServerShutdown: Detaching display subsystem from window server
26.05.09 13:13:45 com.apple.KernelEventAgent[24] KernelEventAgent: sysctl_queryfs: No such file or directory
26.05.09 13:13:45 USBserver[5161] HIToolbox: received notification of WindowServer event port death.
26.05.09 13:13:45 com.apple.launchd[5091] ([0x0-0x38d38d].com.apple.ScreenSaver.Engine[7009]) Exited: Terminated
26.05.09 13:13:45 com.apple.launchd[5091] (com.apple.pboard[5104]) Exited: Terminated

Can only boot in Safe Mode -NVDA(Video): Channel exception! is this hardware or software and how much did it cost you to get it fixed out of warranty?

NVDA(Video): Channel exception! exception type = 0x1 = Fifo: Fifo Method Error
NVDA(Video): Channel exception! exception type = 0x6 = Fifo: Parse Error
My iMac freezes and crashes and I get the above message in the kernel log. I have done a few reinstalls from time machine but it comes back.
I get to the point where I want to erase the disk and do a clean install but I get afraid that the kernel will panic during install/ I will lose the registration keys to software/ or that I am just wasting my time.
Has anyone truly fixed this? Is an erase and install going to help?
My first crash happened a week or so after updating to 10.6.8. I was watching videos in full screen mode. When I pressed esc it froze. (Sometimes the audio continues but the iMac is frozen.)
So I stopped use Chrome but it followed me to Safari. I like YouTube Videos and can't watch them in safe mode -no sound.
After installing from a time machine back-up and just re-installing my Mac will boot normally but it doesn't last long and I often can't even boot to CD. It sometimes crashes in the finder.
What's going on?
This computer is old but should have tons of life left- if you've been here how did you get out of this mess?
How much is it going to cost me to get my computer back?
I can't do a hardware test because I don't know where the original disks are but tech tools and the system profiler assure me everything is OK.
Any moral support is welcome.

It could be a failing drive or logicboard (GPU), it is old and has probably served you well, you can take to an Apple store and they will diagnose it for free, and give you your options, but it is old and are you willing to pay much money to have it repaired? You are probably better off replacing it.
There is some software for data ercovery such as Disk Warrior, but it's not cheap.
Or ask about this program
http://nwsinglespeed.hubpages.com/hub/Do-You-Know-About-Apples-Flat-Rate-Repair- Pricing
You can try shutting down and try a SMC reset
http://support.apple.com/kb/HT3964
and see if it will boot, if it does try to do a back up, but something sounds as though it may be in failure mode.
Good luck

TS2771 LCD screen shows double image, is this hardware or software?

I have a 4th Gen iPod Touch that shows a double image on the LCD. About a third from the bottom of the screen you see the screen image repeated. The iPod was never dropped so I don't know how this damage occurred.
I plan on replacing the screen, but I am worried that once I do, the problem won't go away. Has anyone seen this before? Do you know if the problem will go away with a new screen? Is this a logic board problem?
Thanks.

Try the following to rule out a software problem:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod
If still problem then it is likely a hardware problem.
I have no idea if it is a screen or ligic board problem.

HT3798 Ipod classic, 120gb randomly freezes and/or reboots. Is this hardware or software issue?

My wife told me the other day that she was having an issue with her ipod which was happening at an increasing rate. While listening to an audio book or music it will randomly stop/freeze, and times the Ipod will reboot. Of course, when listening to a 6 hour audio book and losing your place when this happens can be frustrating. It's about 4 years old and I was thinking that maybe it was the drive inside, but not sure.
Thanks in advance,
Brian

Confirm the Hardisk health, by doing the iPod Disk Diagnostic as posted earlier by tt2
it wont fix your problem by help in troubleshooting.
Have a nice day!

I can't decide is this hardware or software problem.

Sorry my bad English.
1 month ago I buy iPhone 6 16 GB. It was iOS 8 and i use last firmware now(8.1.3). But this annoying problem still same. I don't know how I will describe. I have 570 songs and it's all purchased on iTunes. When I use music app after 3-5 min starts annoying lag and it continues to increase as long as i changing volume and song.
It's really annoying. I mean this's iPhone c'mon.
Am I the only?

Are your songs stored on your iPhone or in iCloud?

I just bought macbook pro this week with Lion 10.7.3 and it has shut down 5 times with the kernel due to the kernel panic(read below). Can anyone point me to the cause of this, hardware error/software error? Thanks very much.

Interval Since Last Panic Report: 24987 sec
Panics Since Last Report:          3
Anonymous UUID:                    28E34CCF-E71D-459F-87C7-0418F6F6C921
Sun Jul 8 17:30:06 2012
panic(cpu 7 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f824892a9, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000104, CR3: 0x0000000074e1a02a, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80e35690e8, RCX: 0x00000000fffc0000, RDX: 0xffffff80f07539b4
RSP: 0xffffff80f0753990, RBP: 0xffffff80f07539e0, RSI: 0x0000000000000000, RDI: 0xffffff801598f000
R8: 0x0000000000000000, R9: 0xffffff80f07539a8, R10: 0xffffff80f075399c, R11: 0xffffff80f07539a0
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x00000000000001ff, R15: 0xffffff801598f000
RFL: 0x0000000000010206, RIP: 0xffffff7f824892a9, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000000000104, Error code: 0x0000000000000000, Faulting CPU: 0x7
Backtrace (CPU 7), Frame : Return Address
0xffffff80f0753640 : 0xffffff8000220792
0xffffff80f07536c0 : 0xffffff80002c4794
0xffffff80f0753870 : 0xffffff80002da1bd
0xffffff80f0753890 : 0xffffff7f824892a9
0xffffff80f07539e0 : 0xffffff7f82454768
0xffffff80f0753a10 : 0xffffff7f824835ef
0xffffff80f0753a30 : 0xffffff7f82457e58
0xffffff80f0753b60 : 0xffffff7f82454efc
0xffffff80f0753bc0 : 0xffffff800065517e
0xffffff80f0753be0 : 0xffffff8000655a5a
0xffffff80f0753c40 : 0xffffff80006561fb
0xffffff80f0753d80 : 0xffffff80002a3ef8
0xffffff80f0753e80 : 0xffffff8000223096
0xffffff80f0753eb0 : 0xffffff80002148a9
0xffffff80f0753f10 : 0xffffff800021bbd8
0xffffff80f0753f70 : 0xffffff80002aef10
0xffffff80f0753fb0 : 0xffffff80002dab23
      Kernel Extensions in backtrace:
         com.apple.driver.AppleIntelHD4000Graphics(7.2)[ECB872F0-8E43-3509-9952-54E37ACA DD58]@0xffffff7f8244b000->0xffffff7f824aefff
            dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80844000
            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[B8808BF9-5767-3C61-BE08-880BEF509889]@0xff ffff7f808a8000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[AC9E8F66-3DD7-3047-9B36-D914DC7C4A53]@0 xffffff7f8086f000
BSD process name corresponding to current thread: firefox
Mac OS version:
11D2097
Kernel version:
Darwin Kernel Version 11.3.1: Thu Feb 16 19:05:38 PST 2012; root:xnu-1699.25.42~1/RELEASE_X86_64
Kernel UUID: CA8A35C4-935B-3165-B79D-3D7FE9279A01
System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
System uptime in nanoseconds: 11622306836776
last loaded kext at 8921847352221: com.apple.filesystems.ntfs          3.10 (addr 0xffffff7f80bb6000, size 376832)
last unloaded kext at 8981688293629: com.apple.driver.AppleUSBCDC          4.1.17 (addr 0xffffff7f80792000, size 12288)
loaded kexts:
com.apple.filesystems.ntfs          3.10
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AGPM          100.12.63
com.apple.driver.X86PlatformShim          5.0.0d0
com.apple.driver.AppleHDA          2.2.0f3
com.apple.driver.AudioAUUC          1.59
com.apple.driver.AppleUpstreamUserClient          3.5.9
com.apple.driver.AppleMikeyDriver          2.2.0f3
com.apple.driver.AppleIntelHD4000Graphics          7.2.0
com.apple.driver.SMCMotionSensor          3.0.2d6
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.driver.AppleSMCPDRC          5.0.0d0
com.apple.iokit.IOBluetoothSerialManager          4.0.4f15
com.apple.GeForce          7.2.0
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleSMCLMU          2.0.1d2
com.apple.driver.AudioIPCDriver          1.2.2
com.apple.driver.AppleMuxControl          3.1.20
com.apple.driver.ApplePolicyControl          3.1.20
com.apple.driver.AppleLPC          1.5.8
com.apple.driver.AppleMCCSControl          1.0.28
com.apple.driver.AppleIntelFramebufferCapri          7.2.0
com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.4f15
com.apple.driver.AppleUSBTCButtons          227.4.2
com.apple.driver.AppleUSBTCKeyboard          227.4.2
com.apple.driver.AppleIRController          312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          33
com.apple.iokit.SCSITaskUserClient          3.2.0
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCISerialATAPI          2.0.3
com.apple.iokit.IOAHCIBlockStorage          2.0.3
com.apple.driver.AppleFWOHCI          4.8.9
com.apple.driver.AirPort.Brcm4331          530.4.18
com.apple.driver.AppleSDXC          1.2.0
com.apple.iokit.AppleBCM5701Ethernet          3.1.2b2
com.apple.driver.AppleUSBHub          5.0.0
com.apple.driver.AppleEFINVRAM          1.5.0
com.apple.driver.AppleAHCIPort          2.3.0
com.apple.driver.AppleUSBEHCI          5.0.0
com.apple.driver.AppleUSBXHCI          1.0.0
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleACPIButtons          1.5
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.6
com.apple.driver.AppleSMBIOS          1.8
com.apple.driver.AppleACPIEC          1.5
com.apple.driver.AppleAPIC          1.5
com.apple.driver.AppleIntelCPUPowerManagementClient          193.0.0
com.apple.nke.applicationfirewall          3.2.30
com.apple.security.quarantine          1.1
com.apple.driver.AppleIntelCPUPowerManagement          193.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice          3.2.0
com.apple.iokit.IOUSBMassStorageClass          3.0.1
com.apple.kext.triggers          1.0
com.apple.driver.DspFuncLib          2.2.0f3
com.apple.iokit.IOSurface          80.0.2
com.apple.iokit.IOSerialFamily          10.0.5
com.apple.iokit.IOFireWireIP          2.2.4
com.apple.iokit.IOAudioFamily          1.8.6fc16
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleHDAController          2.2.0f3
com.apple.iokit.IOHDAFamily          2.2.0f3
com.apple.driver.AppleGraphicsControl          3.1.20
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleBacklightExpert          1.0.3
com.apple.driver.X86PlatformPlugin          5.1.0d16
com.apple.driver.AppleSMC          3.1.3d7
com.apple.driver.IOPlatformPluginFamily          5.1.0d17
com.apple.nvidia.nvGK100hal          7.2.0
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.NVDAResman          7.2.0
com.apple.iokit.IONDRVSupport          2.3.4
com.apple.iokit.IOGraphicsFamily          2.3.4
com.apple.driver.AppleUSBBluetoothHCIController          4.0.4f15
com.apple.iokit.IOBluetoothFamily          4.0.4f15
com.apple.driver.AppleThunderboltDPInAdapter          1.8.1
com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.1
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.4
com.apple.driver.AppleUSBMultitouch          230.3.3
com.apple.iokit.IOUSBHIDDriver          5.0.0
com.apple.driver.AppleUSBMergeNub          5.0.0
com.apple.driver.AppleUSBComposite          5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.0
com.apple.iokit.IOBDStorageFamily          1.6
com.apple.iokit.IODVDStorageFamily          1.7
com.apple.iokit.IOCDStorageFamily          1.7
com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.0
com.apple.driver.AppleThunderboltNHI          1.5.5
com.apple.iokit.IOThunderboltFamily          2.0.0
com.apple.iokit.IOFireWireFamily          4.4.5
com.apple.iokit.IO80211Family          420.3
com.apple.iokit.IOEthernetAVBController          1.0.1b1
com.apple.iokit.IONetworkingFamily          2.1
com.apple.iokit.IOUSBUserClient          5.0.0
com.apple.iokit.IOAHCIFamily          2.0.8
com.apple.iokit.IOUSBFamily          5.0.0
com.apple.driver.AppleEFIRuntime          1.5.0
com.apple.iokit.IOHIDFamily          1.7.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          177.3
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          331.3
com.apple.iokit.IOStorageFamily          1.7.1
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.5
com.apple.iokit.IOPCIFamily          2.6.8
com.apple.iokit.IOACPIFamily          1.4
Model: MacBookPro9,1, BootROM MBP91.00D3.B02, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.1f170
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.4.18)
Bluetooth: Version 4.0.4f15, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: OPTIARC DVD RW AD-5970H
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FreeAgent GoFlex, 0x0bc2 (Seagate LLC), 0x5021, 0x1a120000 / 4
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 6
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4

bring it to the store where you bought it and ask for their help and make sure you bring your receipt with you

Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code

I get this message when I check the Device manager for my Ipod
Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)
How do I resolve this I have reinstalled iTunes but it still doesn't recognise my ipod

I reinstalled Itunes a couple of times. I unistalled all programs that I never use, I updated all of my drivers, Windows swept my computer and found no problems. I have a yellow causion lite when I look at the USB-port with the phone connected. All other devices work without a problem.

Lion 10.7 Only Boots in Safe Mode. Is This a Hardware or Software Issue?

Hi. On my iMac late 2009 i7 8GB bought last March only. I reinstalled Lion (I didn't erase the whole disk because I have Boot Camp Windows and I have filed there) and it can only boot in safe mode if I use the Mac's built-in EFI bootloader (where you have to press option on restart) menu then press shift after choosing the iMac OS X hardisk. I've been trying to fix it for around 4 days now today. I'm tempted to take it to the authorized Mac shop but that could take weeks to months in our country. If I let it boot normally, it would seem to have a kernel panic and would stop at the white/gray screen. Verbose mode showed that is stopped at something 10 of these like: nstat fail.
Is this a GPU hardware problem, specifically the 3D element of this 4850M GPU? I'd like to do load each kext, each extension manually but I can't find them in Lion. When I use the Lion DVD or the Lion Recovery partition, it's very sluggish, every click and process takes 20 seconds to minutes. If I try to boot in Linux, Snow Leopard DVD or Snow Leopard external hardisk, there seems to be a kernel panic. It's either just a black screen or a garbled screen.
I want to erase/format the iMac's hardisk but in Safe Mode, it can't be mounted even if I use Disk Utility. If only there's a way to force it to mount, I can save some Windows 7 file to one of my external hardisk or flash drive. Does anyone know of an app or program that can mount NTFS files on Lion's Safe mode?
If it's a Lion bug, has Lion somehow corrupted the Mac's built-in (hardware not the EFI partition in the hardisk) EFI or somehow corrupted the Mac or GPU's ROM? Could it be a new OS X virus? Should I then perform in Safe Mode to flash the GPU ROM and the Mac's ROM again (I have the latest)?
Do you think if I erased the whole drive, reinstalled it again with either Snow Leopard (assuming it doesn't boot into a garbled screen) or Lion things will go back to normal?
Has anyone experienced something like this? What was the culprit (was it a hardware or software issue) and what was the solution?
Gbu.

Hi thanks for all the concern and replies. I've tried all that.
I had just got it back from the shop last Friday. It was there for around two weeks. It was a faulty GPU (when you see garbled display that's consisten when booting it the GPU). I have a strong feeling it's related to the Lion install 10.7 or 10.7.1 and may be similar to reports of Mac laptops overheating. It's good the GPU is removable, it might have taken 3 week or a month if it had been the whole board.
It's a blessing in disguise though as with all or most cases because I also got to have the LCD replaced for excessive backlight bleeding (in my opinion), the dead pixel from the previous LCD isn't there anymore (though under the glass there're some smudges but nothing crucial). The backlight bleeding is still the same though in my opinion but at least it's new.
It's a great thing I bought Applecare. I didn't buy it for the iPhone because that's more durable (my iPhone 3G's 3 years old now and it's still solid. Although there are scratches and a crack at the back at the bottom, got sqeezed under the table I think when I sat). I think Applecare is a good recommend for things that get hot like desktop and laptop Macs(are the iOS considered Macs btw?) which are twice or thrice the price of iOS devices.
Gbu.

My IPhone 6 with AT&T is dropping 5-10 calls a day. Calling from same location as my 5S which never had dropped calls. Is this a hardware or software issue?

My IPhone 6 128GB with current software using AT&T is dropping 5-10 calls a day. I am calling from an office with good signal strength and in the same location as i did with my 5S which almost never had dropped calls. Is this a hardware or software issue? Is this a common issue with the new IPhones?

Hi jackneedshelp,
Thanks for visiting Apple Support Communities.
If calls are not going through on your iPhone 6, I recommend going through the troubleshooting method found at this link:
iPhone: Troubleshooting issues making or receiving calls - Apple Support
These steps can help identify and resolve the symptom that might be causing the connection issue.
All the best,
Jeremy

Pop Up: The software you are installing for this hardware has not passed Windows Logo testing - AntiVirus

When deploying Endpoint Protection with SCCM 2012, some workstations are getting a popup saying:
The software you are installing for this hardware has not passed Windows Logo
testing and it references "Antivirus". Upon clicking continue anyway it finished installing.
I'm not able to duplicate it on command and not sure why it's happening. Anyone else see this or have ideas on how to troubleshoot?

Without a real screenshot (and maybe even being there), it's hard to say. IME this is not normal behavior and my first thought is that this is actually some malware causing this.
Jason | http://blog.configmgrftw.com
Sorry it took a while, was waiting for it to happen again. Here is an actual screen shot. I'm leaving it until I hear back from you guys. This client actually shows that the endpoint protection deployment state failed with this message:
Description: 0x8004FF03.
InstallUpgradeOrUpdateInProgress=4.1.509.0

I'm having trouble with my new iPhone.it seems it likes to turn it self off for no reason at all.i would like to know is this a hardware or software problem or just a iPhone problem i don't know.

I'm having trouble with my new iPhone.it seems it likes to turn it self off for no reason at all.i would like to know is this a hardware or software problem or just a iPhone problem i don't know.

basic troubleshooting steps from the User Guide are restart, reset, restore from backup, restore as new.
Have ANY of these been tried?

Configuration Error This Software requires certain hardware or software. .

I installed FCP on my ibook so I could do some work in transit, and got the following error when I tried to open FCP. Is There a way around this?
Configuration Error This Software requires certain hardware or software which is missing - APG graphics card

#29: Need AGP Graphics card
Shane's Stock Answer #29 – Error: “Need AGP Graphics card”
http://docs.info.apple.com/article.html?artnum=302667
The Final Cut software is looking for a graphics card type that is required for that version of the software. FCP 4 and FCP 4.5 were released when AGP cards were the requirement. Attempting to open this on a Mac with a PCIe graphics card, such as an Intel Mac, will cause this error. FCP 4.5 is not supported on the Intel Macs. If you happen to have a PowerPC Quad processor Mac and get this error, you can try this hack:
http://www.xlr8yourmac.com/feedback/finalcut_pro_on_oldmacs.html
You can also press the "esc" key as you launch FCP. This enables FCP to open and run, but know that it might not work optimally.
If that doesn’t work, or if you have an Intel Mac, you are going to have to upgrade to a supported version of FCP…and FCP 6, part of Final Cut Studio 2, is the latest version.
Shane

My ipad 1 is suddenly tossing me out of apps, is this a hardware or software issue?

My Ipad was working fine until a few weeks ago, after ugrading to the newest IOS. Lately about a third of the time I open a browser, (different browsers), or some other App like Netflix or Zappos, or even photo editing program, the app abruptly closes and throws me out to the desktop. I'm getting very frustrated, does anyone else experience this and know why it might be happening? Is it hardware or software?

Try closing all apps completely and then do a reset and see if that helps. To close all apps : from the home screen (i.e. not with any app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of each app to close them, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
To do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

BSOD probs. Is this hardware or software

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