BSOD System_Service_Exception and Driver_Verifier_Detection on HP m9520f PC

Hello,
I recently re-formatted and reinstalled Windows 7 Ultimate 64x on my HP Pavilion Elite m9520f PC.
I encountered the BSOD crashes several times a day of having the "System_Service_Exception 0x0000003B" and DRIVER_VERIFIER_DETECTED_VIOLATION 0x000000c4 error. The system automatically restarts when the BSOD takes place.
I have installed the most recent NVIDIA GeForce 9600 GS driver update to see if it solves the problem but nothing was solved. I also went to the Advanced Boot Options and did the last known good configuration option but did not work. More information on how to solve this problem would be sincerely appreciated.
Here's both of the problem signatures:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF880016537E7
BCP3: FFFFF88006810E70
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
AND
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: c4
BCP1: 0000000000000091
BCP2: 0000000000000002
BCP3: FFFFFA800A8D9710
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
This question was solved.
View Solution.

Unplug the PC from household power.
Remove the memory modules.
Put a single stick of memory into the slot nearest the CPU.
Once that is done you can plug the PC back in to see if it boots up.
If it does not boot up then unplug the PC. Remove that memory module and put the other module in its place, plug in the PC and try booting up again.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Similar Messages

GT70 BSODs 9F and x116

Hello,
Good Morning/Night,
I have a laptop, MSI GT70 with the following specs:
Windows 7 Ultimate 64x
Intel Core i7 3660QM
NVIDIA GTX 675M
12GB RAM
And the following problem:
A few months ago, my notebook started to show some strange BSODs, at the beginning they ware rare and only rebooted with no further issue, then after some time, Windows displayed my GPU as Standard VGA Driver with a "caution" icon, and suddenly unninstal the nvidia driver. I tried a lot of solutions on the web:
-Clean OS install with default drivers.
-Computer cleanup
-Updated Drivers
-expand nvlldksm.sys (sorry i don't remember the exact name)
-etc (i don't remember everything i did)
Nowadays i have this problem: When my computer stays turned off for a few time and i turn on, windows recognizes normally the GPU, BUT when i try to play a game, it runs for 5-10 minutes and then freezes with a BSOD, normally 0x116 (95% of the time) and when it reboots, something strange happens, it freezes before windows logo or freezes on "Welcome" screen, so i reboot in safe mode, and the GPU is still showing in Device Manager, but without loading its drivers. Then i reboot again, and when windows succesfully reboots the GPU is shown as "Standard VGA Graphics Adapter" with a yellow triangle in it.
I really don't know what to do. MY CONCLUSIONS:
-Something with the driver (because the problem occurs when the driver is loading or is fully loaded)
-The hardware seems to be fine: in some rare occasions i was able to play for a few hours like when Windows installed the NVIDIA driver 327.02 and i was able to play for a few hours, note that 327.02 isn't compatible with my GPU)
Any help will be very welcome. I payed a lot for this notebook, about 8000 BRL or 4000 USD 2 years ago. It was a real sacrifice. The purpose is just gaming.
The computer has 2 years old, and always did its job perfectly.
Thank You in advance.
PS: sorry for any spelling mistakes, my native language is portuguese.
This is my CM log on the Google Drive link: https://drive.google.com/file/d/0By9o-5-KwEGDRk1jQWhtWmZLWmc/view?usp=sharing

Quote from: zaipec on 11-May-15, 12:25:36
Well, i am a bit disappointed with MSI, i spent one whole year gathering money to buy this notebook, here in my country, everything is very expensive, so i payed 4000 USD for a "not very powerfull" gaming notebook, and he came with a throttling problem, was a pain in the a** to fix it, and now he is almost useless, i cannot play games, the purpose of this notebook has been compromised with those BSODs.
And i can't buy another mobile GPU, here in my country a common GTX 970 costs up to 700 USD, so imagine how much would cost a mobile GTX... and i think that i wouldn't be able to find mobile GPUs for sale here.
By the way, i live in Brazil.
And the 675m is more fragile because it's architecture is Fermi, the GTX 670m and 680m are both Kepler, which is way better than Fermi.
If anyone has any possible help, please help, it will be a great sacrifice to build a new computer.
Maybe you can send the laptop back in for RMA. I have seen a user here mentioned MSI RMA would provide GPU upgrade when they run out of the spare parts. So maybe you can get a new mobile GPU from them, it may not be cheap though.

BSOD's and boot errors on HP Blackbird 002

Hello,
I have a HP BLACKBIRD 002 LC with Quad Core - Intel(R) Core2(TM) Quad-Core 2.4GHz Q6600, 2 GB 1066MHz CORSAIR PC2-8500 DDR2 SDRAM, ASUS Striker Extreme, NVIDIA GeForce 8800 GTX, with 768MB of GDDR3 SDRAM running Microsoft Windows Vista Ultimate.
I’ve had it since December 2007 and have had no problems whatsoever until this past December (2011). Around the 30th or 31st of December, I started getting Blue Screens of Death (BSOD’s) at random points all with multiple and variable errors. I’ve tried going into SAFE mode and SAFE mode with networking to resolve the issue, but would eventually get a BSOD. Sometimes now, it won’t even power on the monitor or it shuts down completely when I try to enter the BIOS setup. Other times, it boots into the NVIDIA boot agent and then exits due to some error.
Prior to December 2011 and the errors, I did not install any new hardware nor any major software, besides routine software upgrades that would pop up. I conducted weekly scans with AVG virus software. Last major thing I did was uninstall a game.
Since then I have tried changing the power source cabling, checking the seating of components and cabling inside, recovering Windows to earlier images (20 and then 15 December), re-installing Windows, replacing the CMOS battery, and running whatever memory or hardware diagnostic tools that I can find in the internal menus and the Vista CD. My brother-in-law, who works as an IT help desk guy, took a look at it remotely and couldn’t figure it out. I sent him some of the Minidump files(which I still have and can send) and the best he could isolate was consistent errors in the Minidump files with this “ntkrnlpa.exe ntkrnlpa.exe+1026e0 0x82411000 0x827cb000 0x003ba000 0x4ea6b87e .”
I did not make a recovery disc since the shadow copy backed everything up. I do have a full system image from earlier in December that I can use to recover my files, so at this point I’m fine with restoring the factory settings if that’s even possible.
I have no idea what to do next, so would appreciate any advice. Thanks.

I'd pull the "backplane" (the PCB out) and run power and data cables to the drives which I would keep in there caddys.
...and as you said if you need the LED lighting, you can always find a power source for those somewhere.
Blackbird 002 – Core i7-920 ~ eVGA X58 SLI ~ 6GB Corsair Dominator DDR3 1600 ~ OCZ Vertex 60 GB SSD ~ WD Black 1TB ~ 3 x SLI BFG gtx260s max core 55 ~ Custon LC (cpu)
Blackbird 002 – Core i7-920 ~ eVGA X58 SLI ~ 12GB Corsair Dominator DDR3 1600 ~ 2 x WD Velociraptor 300GB (Raid 0) ~ WD Velociraptor 300GB ~ WD Velociraptor 150GB ~ eVGA e-GeForce 9800 GT AKIMBO ~ Asetek LCLC (cpu)
Omen – Intel Core 2 Extreme X6800 ~ eVGA nForce 750i SLI FTW ~ 4GB Corsair Dominator DDR2 1066 ~ WD Raptor 150GB ~ WD Black 1TB ~ eVGA GeForce 8800 GTX ~ LG Multi read write

Windows 8.1 BSOD system_service_exception

Hi there,
I've recently had a new machine built for me. I've run in to a few BSOD issues, however most have been solved by updating my graphics drivers.
Blue screen seems to happen intermittently, but anecdotal evidence seems to suggest that this could occur when I am watching youtube or a movie and playing a game in windowed mode.
My system spec is as follows
AMD FX-6300 4.1ghz 6 core
2x8gb DDR3 1600mhz ram
Radeon 290 4GB graphics
700W PSU
I've uploaded my crash dumps to dropbox for examination at https://www.dropbox.com/s/ukzzrv3a3pi9btm/Minidump.zip?dl=0.
Please could I have some advice on how to solve the issue?
Kind Regards,
Jamie

For videos I've been using VLC 2.1.5
For Youtube I've been using Opera build
23.0.1522.77. Both are the up to date versions.
edit: Just for reference also, my device drivers for my graphics device is the 14.200.1004.0 driver, which is the release candidate 3 version for the catalyst 14.7 driver. I *had* the 14.4 driver (release date 2014-04-25) which I "up"graded from
to reduce the BSOD issues

Windows BSOD - IRQL_NOT_LESS_OR_EQUAL and UNEXPECTED_KERNEL_MODE_TRAP

Having a bunch of issues with my pc.. i ve built this a while ago (1.5 years ago-ish).
Recently one of my ssd failed (i had win installed on it). I couldn't install windows successfully on my second ssd because the installation process kept failing.. turns out one of the RAM sticks must ve been corrupt. After I singled out which one it was,
it all went fine..
Now my win has been running just fine for a day but I started getting BSOD's when in a game or running a video.
Most of the time it gives the error IRQL_NOT_LESS_OR_EQUAL, and one time it gave the UNEXPECTED_KERNEL_MODE_TRAP error.
I did 3 mem tests; my 3 remaining RAM sticks seem to be fine from the memtests' perspective.
I used FurMark GPU Stress Test to see if the video card is one at fault, and got no BSOD as it was pushed to the limit.
The only other things I can think of are PSU and mainboard ?
And here are logs from the event viewer:
Critical Error:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 3/4/2015 4:48:31 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: mihaipc
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2015-03-04T23:48:31.358245100Z" />
<EventRecordID>1138</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>mihaipc</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">10</Data>
<Data Name="BugcheckParameter1">0x49</Data>
<Data Name="BugcheckParameter2">0x2</Data>
<Data Name="BugcheckParameter3">0x1</Data>
<Data Name="BugcheckParameter4">0xfffff8025e704e86</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>
Another Error:
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 3/4/2015 4:48:55 PM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: mihaipc
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000049, 0x0000000000000002, 0x0000000000000001, 0xfffff8025e704e86). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 030415-24484-02.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-03-04T23:48:55.000000000Z" />
<EventRecordID>1152</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>mihaipc</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x0000000a (0x0000000000000049, 0x0000000000000002, 0x0000000000000001, 0xfffff8025e704e86)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">030415-24484-02</Data>
</EventData>
</Event>
And another Error:
Log Name: System
Source: Service Control Manager
Date: 3/4/2015 4:49:06 PM
Event ID: 7034
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: mihaipc
Description:
The Service KMSELDI service terminated unexpectedly. It has done this 1 time(s).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7034</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2015-03-04T23:49:06.730929500Z" />
<EventRecordID>1155</EventRecordID>
<Correlation />
<Execution ProcessID="532" ThreadID="1792" />
<Channel>System</Channel>
<Computer>mihaipc</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Service KMSELDI</Data>
<Data Name="param2">1</Data>
<Binary>530065007200760069006300650020004B004D00530045004C00440049000000</Binary>
</EventData>
</Event>
Thanks,
Mihai

These crashes were related to memory corruption (probably caused by a driver).
Please run these two tests to verify your memory and find which driver is causing the problem. Please run verifier first. You do not need to run memtest yet unless you want to.
If you are over-clocking anything reset to default before running these tests.
In other words STOP!!!
If you do not know what this means you probably are not
1-Driver verifier (for complete directions see our wiki here)
2-Memtest. (You can read more about running memtest here)
Wanikiya and Dyami--Team Zigzag

Reference_By_Pointer BSOD T420 and T430

We have two users, one with a T420 and one with a T430, both with Windows 8 who are getting BSOD's up to 20 times a day. The reason is Reference_By_Pointer. Both users have applied all Windows updates as well as all driver updates from Lenovo System Update to no avail. This has been very frustrating. Any help/input would be greatly appreciated.

BlueScreenView might be able to pinpoint the exact driver causing the problem.
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

Blue screen error (BSOD) during and after installation of Windows 7

I had to reinstall Windows 7 via the recovery partition. During the installation I kept getting Blue screen errors and even now I am still getting BSOD within minutes. I have no problem in safe mode.
My laptop is a Satellite C650D-12C. I wanted to update BIOS but I can't in safe mode. What should I do next?

Recovery image saved on HDD is tested so everything should be OK with recovery image installation.
What you can try is to use Microsoft installation disc to see if the same will happen again.
If yes, Im afraid you need professional help with this. Notebook has probably valid warranty so the service guys should check this.
Have you created recovery DVD?
BTW: I think BIOS update is not solution. Recovery installation must work with this original BIOS version.

BSOD, restart and bugcheck

The computer is used to watch cameras - 4 Mobotix on IP, 1 IP 1920x1080 and 15 analogue. When I connect to it everyday in the morning I see both programs which show cameras closed. I've read somewhere on Windows 7 forum, that it might be from the small amount RAM. Constant traffic from the cameras is avg 12-14Mbps. It has only one HDD, which I've recently changed., because of bad sectors. It does it since they're watching these all cameras - so about 1-2 months or even more.
This is the log from event viewer from today. There was also problem with the LAN cables from looses connections, but I've fixed it last night and all night till 11:30AM next the cameras were showing up.
Specs are
HP Pro 3120
4GBB DDR3
Intel E5400
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 2/27/2015 11:19:57 AM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: User-PC
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000ea (0xfffffa8005311760, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 022715-14804-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-02-27T09:19:57.000000000Z" />
<EventRecordID>13742</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>User-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x000000ea (0xfffffa8005311760, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">022715-14804-01</Data>
</EventData>
</Event>

@arnnny
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

BSOD appears and windows 8 automatically restarts

PC restarting repeatedly showing blue screen error. I'm using Windows 8 Pro. Please give me a solution.
Dumps files are attached below
mini dump file
or
http://1drv.ms/135GQ12

Hi cvrbm,
The below is the result of the dump file:
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck C000021A, {ca810d88, c0000005, 77c17bb8, 299f8d0}
----- ETW minidump data unavailable-----
Probably caused by : ntkrpamp.exe ( nt!NtSetSystemPowerState+7fb )
Followup: MachineOwner
0: kd> !analyze -v
* Bugcheck Analysis *
WINLOGON_FATAL_ERROR (c000021a)
The Winlogon process terminated unexpectedly.
Arguments:
Arg1: ca810d88, String that identifies the problem.
Arg2: c0000005, Error Code.
Arg3: 77c17bb8
Arg4: 0299f8d0
Debugging Details:
----- ETW minidump data unavailable-----
ERROR_CODE: (NTSTATUS) 0xc000021a - {Fatal System Error} The %hs system process terminated unexpectedly with a status of 0x%08x (0x%08x 0x%08x). The system has been shut down.
EXCEPTION_CODE: (NTSTATUS) 0xc000021a - {Fatal System Error} The %hs system process terminated unexpectedly with a status of 0x%08x (0x%08x 0x%08x). The system has been shut down.
EXCEPTION_PARAMETER1: ca810d88
EXCEPTION_PARAMETER2: c0000005
EXCEPTION_PARAMETER3: 77c17bb8
EXCEPTION_PARAMETER4: 299f8d0
ADDITIONAL_DEBUG_TEXT: Windows SubSystem
BUGCHECK_STR: 0xc000021a_csrss.exe_c0000005
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: csrss.exe
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
LAST_CONTROL_TRANSFER: from 81c80c15 to 81b3c7f4
STACK_TEXT:
82dafafc 81c80c15 0000004c c000021a b16f7964 nt!KeBugCheckEx
82dafb24 81c78329 00000000 82dafc00 82dafc84 nt!PopGracefulShutdown+0x1d7
82dafbec 81bb2cb8 00000004 00000004 c0000004 nt!NtSetSystemPowerState+0x7fb
82dafbec 81b3aaad 00000004 00000004 c0000004 nt!KiSystemServicePostCall
82dafc70 81eb097b 00000004 00000004 c0000004 nt!ZwSetSystemPowerState+0x11
82dafcc4 81cfc5fb 00000000 00000004 81c3f358 nt! ?? ::NNGAKEGL::`string'+0x37b3a
82dafd00 81aabd6d 84a52880 81c335f8 81c33500 nt!PopPolicyWorkerAction+0x54
82dafd1c 81b04c28 00000000 84a52880 00000000 nt!PopPolicyWorkerThread+0x9b
82dafd74 81ad8037 00010000 058ae443 00000000 nt!ExpWorkerThread+0x111
82dafdb0 81bb78b9 81b04b1b 00010000 00000000 nt!PspSystemThreadStartup+0x4a
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!NtSetSystemPowerState+7fb
81c78329 cc int 3
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!NtSetSystemPowerState+7fb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrpamp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 53645dfc
IMAGE_VERSION: 6.2.9200.16912
BUCKET_ID_FUNC_OFFSET: 7fb
FAILURE_BUCKET_ID: 0xc000021a_csrss.exe_c0000005_nt!NtSetSystemPowerState
BUCKET_ID: 0xc000021a_csrss.exe_c0000005_nt!NtSetSystemPowerState
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0xc000021a_csrss.exe_c0000005_nt!ntsetsystempowerstate
FAILURE_ID_HASH: {46d60c55-e9eb-de54-bf41-b690c59c5020}
Followup: MachineOwner
0: kd> lmvm nt
start end module name
81a59000 81fec000 nt (pdb symbols) d:\symbols\ntkrpamp.pdb\779729791A564EC3B2CC7848500149162\ntkrpamp.pdb
Loaded symbol image file: ntkrpamp.exe
Mapped memory image file: d:\symbols\ntoskrnl.exe\53645DFC593000\ntoskrnl.exe
Image path: ntkrpamp.exe
Image name: ntkrpamp.exe
Timestamp: Sat May 03 11:09:48 2014 (53645DFC)
CheckSum: 00555999
ImageSize: 00593000
File version: 6.2.9200.16912
Product version: 6.2.9200.16912
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 1.0 App
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: ntkrpamp.exe
OriginalFilename: ntkrpamp.exe
ProductVersion: 6.2.9200.16912
FileVersion: 6.2.9200.16912 (win8_gdr.140502-1507)
FileDescription: NT Kernel & System
LegalCopyright: © Microsoft Corporation. All rights reserved.
For the bugcheck information, please see:
Bug Check 0xC000021A: STATUS_SYSTEM_PROCESS_TERMINATED
The result shows that The Winlogon process terminated unexpectedly.
The cause is explained as below:
This error occurs when a user-mode subsystem, such as WinLogon or the Client Server Run-Time Subsystem (CSRSS), has been fatally compromised and security can no longer be guaranteed. In response, the operating system switches to kernel mode. Microsoft Windows
cannot run without WinLogon or CSRSS. Therefore, this is one of the few cases where the failure of a user-mode service can shut down the system.
Mismatched system files can also cause this error. This can occur if you have restored your hard disk from a backup. Some backup programs might skip restoring system files that they determine are in use.
To resolve this issue, you may take a try with the following command:
Dism /online /cleanup-image /restorehealth
Reference:
Fixing component
store corruption in Windows 8 and Windows Server 2012
Or you may take a PC refresh.
Best regards
Michael Shao
TechNet Community Support

INTERNAL_POWER_ERROR and VIDEO_TDR_FALIURE BSODs on Windows 10

Hi there, I upgraded to Windows 10 4 days ago and ever since I am trying to fix this issue. The thing is that at first I could not open Catalyst Control Center as it would result into an INTERNAL_POWER_ERROR BSOD. I found a way to fix that (but not permanently). If I manually update my AMD drivers every time after I reboot, I am able to use my AMD Radeon HD8750M but a reboot or putting the laptop in sleep mode will cause the same BSOD over and over again. Sometimes when I try to hibernate the laptop I get a different BSOD of VIDEO_TDR_FAILURE which is cause by the Intel HD4600 driver. So my question is, what is going on with both drivers. I tried analyzing the crash dumps and they really are causing the issues. Did anyone find any permanent fix for that? For now I have tried installing the official AMD drivers, the drivers from the HP page and nothing works. Basically now I can only work straight away with my laptop but I cannot use hibernation and everytime I shut down I have to "fix it" again and again. For 4 days I was trying to find a solution on my own but I guess I cannot so now I decided to ask here. Thanks in advance!

Hi @vignesh310 ,
Thank you for your query, I will try my best to help!
I see you are getting this error " VIDEO_TDR_FALIURE (igdkmd64.sys)" This can be caused by out of date drivers.
You stated that if you uninstall the display driver then it works.
Have you ran the HP Support Assistant to aid with HP updates?
Here is a link to the recommended drivers for your system. HP Pavilion g6-2005tx Notebook PC Drivers
Please verify that you have the latest drives installed.
Here is a link to Computer Does not Start (Windows 7, Vista, XP) that may also help.
If you think it may be a hardware failure here is a link to assist you with the testing.
Testing for Hardware Failures (Windows 7, Vista)
I hope this is helpful!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

3 identical computers with A55M-E33 BSODs [Dump Added]

Hi Everyone,
I built 3 identical computers recently to use as workstations for a family business and all of them have been having BSODs repeatedly. I have done the following:
- Run memtest86+ for 48 hrs on all of them - No errors
- Swapped ram with some other ram - Still BSODs
- Reinstalled windows - Still BSODs
- Purge and update all drivers - Still BSOds
- Updated the BIOS via Live update 6 utility.
The fact that this is happening to ALL the computers ... I don't know what to say there.
Specs:
Amd A-Series APU A4-4000 3200 in two / AMD A-10 5400k in one of them
FM2-A55M-E33 FM2 A55 MATX MB
Patriot Viper Xtreme 4GB 1333 CL9
Cooler Master 550W PSU
Seagate 500GB Serial ATA HD 7200/16MB/SATA-6G
Windows 7 Pro SP 1.
The BSOD Error codes are all over the place:
- Error code 3b is most frequent
- Almost all errors are memory related: PFN_LIST_CORRUPT.
- Browsers all crash as well for some reason. Chrome goes "aw snap" and IE just straight up stops working.
I will post memory dumps later today but does anyone have any other ideas?
BSOD Computer1:
Code: [Select]
083114-19983-01.dmp 8/31/2014 2:03:32 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff800`02e3229c fffff880`08166f10 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+75c00 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18113 (win7sp1_gdr.130318-1533) x64 ntoskrnl.exe+75c00 C:\Windows\Minidump\083114-19983-01.dmp 4 15 7601 276,344 8/31/2014 2:04:33 PM
082914-19749-01.dmp 8/29/2014 12:27:38 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff800`02e8aad6 fffff880`092770b0 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+6f880 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18113 (win7sp1_gdr.130318-1533) x64 ntoskrnl.exe+6f880 C:\Windows\Minidump\082914-19749-01.dmp 2 15 7600 276,232 8/29/2014 12:28:52 PM
082914-13915-01.dmp 8/29/2014 9:30:55 AM BAD_POOL_HEADER 0x00000019 00000000`00000003 fffff8a0`039a6b40 fffff8a0`039a6b40 40fffff8`a0039a6b rdbss.sys rdbss.sys+1c8f8 Redirected Drive Buffering SubSystem Driver Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) x64 ntoskrnl.exe+6f880 C:\Windows\Minidump\082914-13915-01.dmp 2 15 7600 276,232 8/29/2014 9:31:41 AM
[/color]

Quote from: padabsod on 06-September-14, 04:52:42
So I ran prime95 for a whole night and I did not get any crashes. Also, the browser crashes are getting more frequent on one of the computers. Chrome just goes "Aw snap, something went wrong" and IE just plain "stops working".
Changing the voltage to 1.35 seems to have helped one of the three computers, but the other two, changing the voltage does nothing. Still stuck. Anyone got any more suggestions ?
I still have not had a chance to try out a different power supply....
Quote from: padabsod on 06-September-14, 04:52:42
So I ran prime95 for a whole night and I did not get any crashes.
you did this on all computers?
which prime95 test did you used?
what's your bios version?

Satellite L300D BSOD after upgrading to Windows 7

I've had this laptop (Satellite L300D) for a bit more than a year with windows vista (32-bit) running and there have been no problems. However, i just recently upgraded to Windows 7 (x64) and have gotten problems since the first reboot.
On the first reboot after windows 7 installation, the computer simply turned off after the "Starting Windows" screen. Powering it up again took me to system repair where it performed a system restore and i was able to boot successfully again. I thought the problem had something to do with the automatic updates so i disabled them and tried to reboot to see if the problem was fixed. This time, after the "Starting Windows" screen i got a Fatal System Error BSOD. After multiple reboot attempts and multiple system repair attempts (which usually said it failed) it successfully booted up again.
This problem has been going for about 3 weeks now and it's quite irritating. The results from the system repair claims that a "Boot Critical File is Corrupt" but it does boot up eventually after multiple attempts to boot. It also has a habit of turning itself off randomly while running (happens about once or twice a day). So as of now, everytime i try to start my comp it either turns off after the startup screen or gives the BSOD and restarts and the only way to get it working seems to be to keep attempting to boot and hope for a successful boot up (this eventually happens after a few failed attempts).
I did a bit of research on this and came to [this|http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?modelFilter=L300D-ST3501&rpn=PSLC8U&category=&selCategory=3&moid=222 1251&os=&ct=DL&selFamily=1073768663] page. I think that's exactly what my problem is (need to update BIOS) but as i understand the windows install for that is only for xp/2000/vista and i'm unable to use the second option of booting from disc as i get the BSOD before it gets to that point. Should i try the windows install option even though i'm running windows 7 or is there some other way to update the BIOS? Or am i completely off and the problem is with something else?
I wasn't sure what information i should add to this post so if any further information is required please let me know.
Thanks in advance
Edit: Oops, just realised the page i linked doesn't link to exactly what i had opened. I'm talking about the "Critical BIOS updates for 64-bit Windows 7" under "Support Bulletin"
Message was edited by: Jacob27

Hi
First of all it would be interesting to know which BSOD code you get exactly. Can you post this useful information? Normally on the Microsoft Knowledge Base you can find additional informations about the most BSOD codes and so you can start to fix this issue.
BSOD are often related to drivers or RAM/HDD. Latter you can check with special diagnostic tools, Memtest86 for RAM and Drive Fitness Test for HDD. Both tools are freeware and you can find it by using Google. You can download an iso image of them to create a bootable media where you can start the test.
Regarding your BIOS update: I dont know which L300D you have exactly but according the Toshiba website it shows a BIOS update also for Windows 7 64bit. You can try to install it.

Windows 8 freezes while I try to watch online Flash content and running Audition CS6

I recently bought a online introduction course to Auditon CS6 on Vimeo.com
While I have a setup where I put the lecture on one screen and the program on the other I like to follow tutorials and learn how to use software.
However this proves to be impossible for me in Audition, because for some reason my computer gets completely unresponsive after a little while of watching the lectures with Audition running.
It never happens when Audition hasn't been launched, and I'm kind of suspecting a driver conflict, but I don't have a fancy audio card in my computer, (just built in Realtek,) and find it a bit
odd that it wouldn't be supported as it is some of the most common audio setups around. As far as I know the system runs stable with Audition running and no Flash content started as well.
This has happened for the last couple of months and I've updated Flash and drivers as they roll out. Audition CS6 is downloaded with the Creative Cloud application Manager.
Here is some general info on my computer:
OS: Windows 8 Pro 64 bit.
Motherboard: eVGA x58 Classified (Tried with stock BIOS and also updated to new BIOS)
Audio Card: Realtek (on motherboard)
Graphics: Nvidia Geforce GTX 560 Ti
The system storage device is a SSD (Firmware recently updated due to BSODs apearing, and seems to be resolved.)
I do believe that this might not be a Audition issue, but rather a issue with Flash. However Audition + Flash reproduces this problem faster than anything else I can remember this happening while
using other 3rd party software while playing Flash. (Not exactly the type of software.) I have a suspicion that it is something that occurs if Flash and other programs is paging/wiring/reading the SSD...
I can't remember this happening with Photoshop or other Adobe software, and so I'm also curious to how different Audition runs "under the hood" so to speak. What is it constantly checking
that could lead to a hardware conflict.

A month ago I uninstalled AVG Internet security from my computer making it a lot less potent to BSODs in general, (can't reacall having any.) So today I thought I'd try to learn some more Audition. I could Sit with it for a good while just playing around with recordings and settings and my system didn't react weirdly at all. So the next step was of course to try and load some of the Udemy lectures I had waiting.
As the video was buffering I turned away from the computer for a while, but when I came back it had completely froze up again... I don't think I've ever had a BSOD in this context either, instead of going into BSOD the computer just stops responding completely.
(I'm using the latest version of Flash, tried with both Firefox and Chrome.)
I'm thinking this is a very niche bug and I can't seem to se that it can be anything but a conflict with Flash. Weither it's a memory leek or what ever it is.
I can use Audition fine on my computer it seems, as long as I never start a browser in risk of loading a Flash application, (which would be fine if I was avid, but I need some lectures to get started.)
Nothing really seems to be overloaded (RAM/CPU) before the freeze ocurs either.
I don't really know where or how to adress this to the Flash Player forum/community, (or if there is one.)
Thanks.

Getting BSOD error while booting

Hi,
I am getting BSOD error while booting using bootable pendrive.
Could you guys please provide the possible solution
Regards,
Chandan

Hello,
To troubleshoot the issue, you need review the dump file. We may find out the which file or driver is triggering a BSOD. And in most cases, BSOD is triggered by driver issue.
Are you doing OS deployment via bootable pendeivce? How do you created the boot image?
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

BSOD Error while booting Thinkpad L440

Link to image
Hi All,
I'm getting a BSOD Error while booting my Lenovo Thinkpad L440 system.
Please help.
Moderator note: large image(s) converted to link(s): About Posting Pictures In The Forums

Hello,
To troubleshoot the issue, you need review the dump file. We may find out the which file or driver is triggering a BSOD. And in most cases, BSOD is triggered by driver issue.
Are you doing OS deployment via bootable pendeivce? How do you created the boot image?
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

BSOD System_Service_Exception and Driver_Verifier_Detection on HP m9520f PC

Similar Messages

Maybe you are looking for