BSOD using Z87-G43

Hi,
I recently experienced BSOD twice, within the last 2 months. The first BSOD I wasn't able to check the error message. The 2nd BSOD I wasnt able to catch it too however I learned how to look at the event viewer. It shows an error 00xxx50. something something. Also, I also saw an error regarding MSI IO. I did some research and I don't know if it's true but it tells me that the mobo had a hard time communicating with one of the hardwares, thats the cause of the BSOD. I encountered the BSOD for both scenarios when Leauge of Legends App is up and I close it. I also just recently installed Uningine free version. I'm also having a hard time safely removing my external hard drive with the MSI mobo. I have 2 Rigs and i'm not experiencing the safely remove hardware issue with my AMD APU build.
TS what I did so far is:
1. checkdisk
2. reinstall GPU driver
Someone told me to reinstall the chipset driver, my question is do I need to uninstall the current chipset driver before I install the driver again? Or I can just install the chipset driver even though there is a current chipset driver installed.
Thanks

Hi xmad,
Board: Z87-G43
BIOS: V 1.0
VGA: Sapphire R9 270X Dual X OC with Boost
PSU: FSP Raider 650W Silver 80+ certified
CPU: I5 4670K 3.4Ghz
RAM: Crucial Ballistix Tactical Tracer 8G 4x2 1866 CL9
HDD: 1 TB WD Caviar Blue
Cooler: Thermaltake NIC C4
OC: 4.0Ghz on auto settings, voltages
OS: Windows 7 64 bit
I did the windows 7 memory test and it did not find any errors. Here's the bigger picture. During the first two months I was not experiencing any BSOD. Then suddenly I started geting errors when I try to safely remove my external WD elements HDD. I Oc'd my VGA. I got my first BSOD while playing LOL. However I was not able to see the error message. So restored the VGA to it's default settings. 2nd BSOD error is when I was watching a movie with my external HDD and fell asleep. The following morning, My PC is still on I removed the HDD and remove the External HDDD. when I try to restart the PC it took 5 secs and then gave me a black screen and then the BSOD. That's when I found out about the x50 error BSOD. I resolved the safely remove error of my external HDD but just this morning when I woke up. I left my External HDD plugged in to my computer. When I removed it and try to restart the PC then it gave me again the BSOD with the same x50 error and it's still the MSISuperIO_CC error that caused the system to crash. Hope you can help me with this.

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  • These i7 4770K Temperatures And Voltage Values Are Normal With Z87-G43?

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  • Z87-G43 won't boot from Windows 8.1 64-bit DVD UEFI

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    E7816IMS.A30 ===> E7816IMS.A42 
    Latest as of 02/12/2014
    VGA BIOS         : 2179
    GOP       : 5.0.1036
    ME Version    : 9.0.30.1482
    RAID ROM    : 12.8.0.1016 PV(12.7.0.1936)
    LAN OptionRom    : 2.1.1.5(UEFI v1.1.0.4)
    Device OptionRom : N/A
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       Update code base form 4.6.5.4_VEB_1AQQW034_m025a
            01. Update MsiOc - SharkBay module to MsiOc_SharkBay_m169
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              c.Modify DRAM Frequency item code to avoid display two DRAM Frequency item problem.
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            04.Update MSI GSEII module to 4.6.2_TSE_2_15_1236_m081
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       06.Update OemInt15 module to OemInt15_m007
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              b. Fix system can't boot issue when use Haswell ES2 B0 stepping CPU.
              c. Add OC Genie DRAM Voltage related code for use NCT3933 model.
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              e. Fix OC Genie power limit setting incorrect issue after reboot system.   
              f. Add code to turn off OC Genie Button LED when disable OC Genie by BIOS OC Genie item.
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    VGA BIOS         : 2179
    GOP       : 5.0.1036
    ME Version    : 9.0.30.1482
    RAID ROM    : 12.8.0.1016 PV(12.7.0.1936)
    LAN OptionRom    : 2.1.1.5(UEFI v1.1.0.4)
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                05. Fix WHQL test PC Resume fail.
                06. Fix some DMI string writeonce issue.
                07. Change solution about associate item SATA Hot-Plug and External Sata.
                08. Fix Serial(COM) Port1 Settings error.
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                        & Update MsiOc SharkBay Private Module m177
                a. Patch XTU can't set BCLK ratio issue.
                b. Fix DRAM Timing setting not be apply issue when install two memory on channel B and set
                timing save exit then change one memory to channel A.
                c. Add new token to control OC page spec.
                d. Modify EIST item and Turbo Mode item related code in OC page.
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                f. Add CPU Ratio Apply Mode item and related code.
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                10. Remove XHCI USB Mapping patch code.
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  • Z87-g43 memory problem

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    mobo: z87-g43
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  • Z87-G43 Gaming - Random rebooting & strange CPU temps

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    CPU: Intel Core i5 4690K 3.5GHz Socket 1150 6MB L3 Cache Retail Boxed Processor
    Memory: 8GB 1866MHz DDR3 Non-ECC CL9 DIMM XMP HyperX Savage (x1 - plan to pair later)
    SSD/ HDD: 840 pro 256GB/7200.14 ST3000DM001 3TB
    CPU COOLER: Cooler Master Hyper 212 EVO AMD Intel Processor Cooler
    Raid Card: N/A
    Sound Card: N/A
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    OC: Nope
    Operating System: Windows 8.1

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    Event Viewer is just full of: Error 6008 "The previous system shutdown at <time> on ‎<date> was unexpected" (logged when it comes back, nothing significant before the reboot).

  • Slow power on b4 seeing MSI logo (MSI Z87-G43 GAMING)

    My question is, why it takes up to 10 seconds to power on before seeing the MSI logo.
    My rig boots in Windows 8.1 Pro UEFI mode with RAID, see summary of rig below.
    When booting it sometimes takes up to 10 seconds for the MSI screen to appear, the one with the MSI logo. Once the MSI logo appears the boot is fast, usually between 6 to 8 seconds.
    Total boot time around 16 seconds
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    System Summary
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    A.40
    Operating System
    Windows 8.1 Pro with Media Center 64-bit
    CPU
    Intel Core i3 4130 @ 3.40GHz   32 °C
    Haswell 22nm Technology
    RAM
    8.00GB Dual-Channel DDR3 @ 800MHz (9-9-9-27) SPD Ext. XMP
    Motherboard
    MSI Z87-G43 GAMING (MS-7816) (SOCKET 0)   35 °C
    Graphics
    227ELH (1920x1080@60Hz)
    Intel HD Graphics 4400 (MSI)
    Storage
    119GB M4-CT128M4SSD2 (SSD) OS installed on this drive
    465GB Intel Raid 0 Volume (HDD)
    465GB Intel Raid 1 Volume (HDD)
    Optical Drives
    ASUS DRW-24D3ST
    Audio
    Realtek High Definition Audio
    PSU
    Thermaltake Smart SE 530W
    Other useful info:
    BIOS settings
    Windows 8 fast boot enabled with GOP, no secureboot
    Fast memory boot enabled, I think this just means that it is skipping tests
    IGP set to 1024mb dedicated video memory and 800mb shared
    All drivers and windows updates are up to date

    Yes, nothing suspicious there, everything loads perfectly. See result below.
    From the moment this is displayed, it takes just 6 seconds for Windows to be functional. However, it takes around 10 seconds before this appears on the display.
    To be clear, or at least for me to be clear, what you see in the screenshot is the BOOT and not the POST, during the actual POST (power on self-test), the user should not see anything on the display.
    Is that correct or have I got it wrong.
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    E7816IMS V10.4 02/21/2014
    Intel(R) Core(TM) I3-4130 CPU @ 3.40GHz, Speed: 100.00x34=3,4003400.00 MHz
    DRAM Frequency for DDR3 1600 MHz(Dual Channel)
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    SATA Port2: DRW-24D3ST
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    A2

  • MSI Z87-G43 USB 3.0 problem - not recognize

    Hello. My USB 3.0 device (pendrive Platinet X-Depo 32GB USB 3.0) gets power when plugged into the USB port, but the OS(Windows 8 and 8.1) doesn't recognize it. In the device menager USB device mass storage had a error nr 10 The device cannot start. Worked perfectly in Windows 7 (i'am install to tested) or in the port USB 2.0 (in Windows 8 and 8.1). I have actually BIOS 1.73 (before instaled bios 1.5, 1.6) and drivers for motherboard. On the standard  BIOS (ver. 1.0) my pendrive don't recognized any port - 2.0 and 3.0.
    I'm trying this method, but not worked for me:
    //plugable.com/2012/12/01/windows-8-and-intel-usb-3-0-host-controllers
    My configuration:
    MSI Z87-G43 S/N: 601-7816-010B1305018448 - actually BIOS v1.73
    i7 4770K
    Gigabyte GTX 770 2GB
    Kingstone SSD 128GB
    Patriot 2x 4GB RAM
    Chieftec 750W
    Pendrive Platinet 32GB USB 3.0
    Thank you for help me.
    PS. Sorry for my poor English.

    Attached is a beta bios sent from MSI.
    >>Use the MSI HQ Forum USB flasher<<
    They say they cannot duplicate the problem though. Here is the test they did, let me know what they can do to trigger this.
    1.   Install System driver and reset
    2.   Connect USB HDD to USB 3.0 port. The device can be recognized.
    3.   Reboot the system
    4.   Check Computer and still can find the USB HDD
    5.   Power off the system
    6.   Power on and check Computer.
    Test System:
    Z77A-GD65
    BIOS: E7751IMS.A50
    WIN7 64 bit
    USB 3.0 driver: 1.0.4.225
    Seagate FreeAgent Goflex STAA1500301 1.5TB

  • Z87-G43 Can't control PWM fans, wth?

    Here's the build:
    MSI Z87-G43 (BIOS v1.6 updated hoping this would fix problem, no go)
    Corsair H80 watercooler (dual PWM fans push/pull config on radiator, these are what I cannot control)
    Intel i5-4670K
    16GB DDR3-1600
    GTX550Ti 1GB
    The H80 fans, I disconnect them from the cooler and connect them to the motherboard for control by software, rather than letting the H80 handle them itself so I can control the water temperature and let the pump run at full speed (like a custom water cooling circuit). I've had PWM control of these fans before on an old AM3+ build without a single problem, but plugging them into CPU1 or CPU2, I get 0 control at all. I'm at a loss as to how to fix this, I've tried plugging the fans into SYSFAN ports, and nada. My 3-pin V-Control fan works on SYSFAN1 port without a problem, full control. CPUFAN ports have no PWM control it seems, and I've tried Control Center and other 3rd party applications to enable it, without success. HALP, my computer sounds like a jet engine for no reason!
    Trying to adjust the PWM fans in BIOS doesn't work either, they just keep running at 100%... I'm really getting tired of the jet engine sound.

    Quote from: Sea Dog on 03-February-14, 05:59:15
    USA will often allow a cross ship, but not usually in other parts of the world. Here is the contact;
      > Contact MSI <
    Do you not understand this is a user to user forum? Non official MSI support? Even the admin and mods are non MSI employees. All volunteers here, not at beck and call to wait hand and foot on somebody that 'demands' anything.
    I understand that this is a user forum, but when I see "MSI HQ" as their title, that's quite misleading as that reads (when you break down the acronyms): Micro-Star International HeadQuarters.
    I'm only 'demanding' because I just got this and set it up. I have been without a primary computer for months now and otherwise lost access to TERABYTES of data that I can only access with the keys on the primary drive. I lost money on those projects not being delivered on time, and now that I'm back in business, I don't wish to lose any more waiting for a replacement. If they can cross-ship, that's fantastic, and I'll be so happy because I won't lose a single day to downtime waiting for replacements.
    I have used MSI boards in the past, in fact my "backup" computer (missing all my tools and code) is running an old MSI board, and my router's motherboard is also MSI. It's usually solid products that I have no problem with, so something as tiny and otherwise trivial as this, just rubs me the wrong way. I understand there's manufacturing defects that will come up, one of those MSI boards, when I got it had a bug where you couldn't burn a CD because if you had the IDE port configured for a certain speed in BIOS (by default), it would crash the entire board when pushed. This was due to a capacitor mix-up back at the factory (that MSI admitted to and offered free replacements to anyone with an affected board), and while I never bothered to request a replacement (I just applied a tweak in the BIOS to avoid using that capacitor like many others), it continued to work flawlessly otherwise. Though, this machine is gated for many many tasks, and getting a headache while using it because of the loud fans, just won't do, especially when I'm going to spend the majority of the time using this machine.

  • MSI Z87-GD65 and Z87-G43 problem on first reboot

    Hi,
    I have got the 2 motherboard in the subject and I have the same issue on both!
    Basically I switch on the PC and after the logo of the mainboard my PC just automatically switch off with a small bep, then when I try to switch on again, everything works normally as it should be.
    I have some doubt that can be related to the ram, but... it is strange that for 2 months was ok and now start to do it on the second motherboard as well.
    My main config is :
    Z87-G43 bios 10.4
    i5 4670k
    ram cmx12gx3m3a2000C9 but I have installed just 2 dimm so I have 8GB into the slot dimm 2 an 4
    VGA MSI 770 gtx
    PSU corsair 600cx
    no overclock but just the XMP profile activated.
    On the other config
    Please could you help me?
    Thanks

    Since it's happening on two separate boards and during bios boot I don't believe it's driver related nor board/s related. I have the Z87M-G43 with no issues, so that leads me to believe it's either your PSU, or ram, or possibly an errant install in your case (eg. missing a motherboard standoff). Try another PSU see what happens, Also try different ram. In theory your PSU should be ok with your 770 GPU but it might not it could be a slightly defective unit with an out of spec +12v rail. The only way you are going to find out the issue is by testing components. You can find out if your GPU is ok by trying it in another machine. Ram too. Power supply as well. If you have a decent runnable PSU laying around I would set your rig to the lightest possible config using your Intel integrated GPU (no GTX card) just to see if you can get a decent boot.

  • Z87-G43 Gaming reboot dont work

    hello all
    my new MSI mainboards have a problem of reboot: fans run, leds also, but nothing more... if i've a reboot to make, the only solution is to turn off the system, and re launch after.
    i've make all the tests that i've think:
    without graphiq card (using mainboard ship)
    with only one memory stick (using differents slots)
    remove all usb/sound and other case connectors (ssd/dvd/hdd also): boot by contact with "screwdriver"
    re install the latest BIOS (V10.4) 2 times
    all work fine except reboot....
    my config:
    MSI Z87-G43 Gaming
    Intel core I5 4460 (the new edition of haswell)
    GSKILL Ripjaws F3-12800CL9D-8GBXL (2x4go DDR3 1600 PC3 12800 c9-9-9-24 1.5v)
    other (i dont think that's problem): gforce GTX770 2gb/ ssd 120gb intel 530/ wd black 1 tb/ DVD burner Asus
    thanks if you can help.

    could be memory issue look the sticky topic: https://forum-en.msi.com/index.php?topic=178019.0
    else try latest version .A53: https://forum-en.msi.com/index.php?topic=177198.msg1298226#msg1298226

  • Z87-G43 Gaming no audio output

    Hi
    I have just built a new pc using the z87-g43 gaming board and can not get the audio to work.  Sound works when windows is loading (win7), but once all is running I have no output to the speakers. I have updated to the latest bios and downloaded the latest realtek driver (6.0.1.6959)
    I have i7 4771 chip
    GTX 760 twin frozer OC
    Bios is A.10
    Sound Blaster Cinema 1.00.05 (though I have tried with this uninstalled).
    Any ideas?
    Thanks
    Val

    OK, so problem resolved. I was connecting to my AOC monitor (integrated speakers) with the HDMI cable plus the usual sound cable. The monitor was expecting the sound to be on the HDMI so was disabling the std sound input. Switched to using the DVI cable and all is working as expected.

  • Z87-G43 can't reboot - how to update BIOS?

    Hey all, today I built a new PC with an MSI Z87-G43 mainboard and an i5-4690 CPU.
    I have the problem that the PC can't reboot or reset, instead the PC just keeps running and doing nothing whatsoever.
    This seems to be a known issue and the solution is to update BIOS + ME firmware.
    For an explanation on how to do that everyone keeps linking to this topic. But to be honest, I don't understand what I have to do now :( (Also, I have never done a BIOS update in my life, and I am kinda scared of the warnings that it can brick the system...)
    Could someone tell me which files exactly I have to use for this specific mainboard?

    Quote from: Chike on 17-May-15, 17:02:57
    Check the serial number for manufacturing date, it look like this:
    S/N: xxx-xxxx-xxxxYYMMxxxxxx
    i5-4690 requires BIOS 1.7 dated 2014-02-26 and the i5-4690K BIOS 1.8 dated 2014-05-29
    If the board date is later than the required BIOS release it is likely that you have it already.
    That part of the serial number is 1402, so slightly too early I guess? In the BIOS setup it says V1.6 as well, screenshot:
    Quote
    How exactly, does it keep rebooting or does it just stay on?
    It just stays on, I get a black screen and the fans are running. I need to press the power button for a few seconds so it turns off, then I can turn it on again.
    This happens whenever the PC should reboot: When I select "reboot" in Windows, it shuts down and then black screen. Whenever I press the reset button, I just get the black screen. Also e.g. after exiting the BIOS. The problem existed already before I installed Windows, so wrong settings there can hardly be the reason.
    Everything happens exactly as described in the topic I linked.

  • Z87-G43 Slow Boot after adding GPU - Need Help

    MSI Z87-G43  bios v 1.0
    i5-4670K  not overclocked
    stock heatsink
    Kingston HyperX KHX1600C9D3P1K2/8G 8G total
    PSU Seasonic SSR-450RM G-450W Gold 37a +12v
    HD WD Black WD1002FAEX 1TB 7200 RPM 64MB Cache SATA 6 Gb/s
    Asus DRW-24B1ST/BLK/B/AS DVD Burner
    Case Antec 300 Illusion
    Windows 7 Home Premium 64 bit
    Just added  GPU Asus GTX650TIB-DC2OC-2GD5
    I ran the system for 3 months with the onboard graphics.  Never had a single problem.
    Started playing my old flight sim game and had turn off/down many features to get the graphics to work and not freeze up at times, so bought a graphics card.
    Had problems getting the new GPU to work.  Had to preload drivers to get it to come on.  Graphics would go off on some apps and had to reboot.
    After a few days it has settled down and seems to work.
    The problem is that the screen does not turn on until it gets to the windows welcome screen so I can't get to the bios screen.
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    I added all the utilities hoping to get the GOTOBIOS feature but when I go to MSI Fast Boot it just says its already running and so there is no tab to turn it on.
    What can I do?
    Also had to remove the Network Genie as it slow the internet to crawl and had to remove the utility that controls fans and clock speed as it used 30% of the cpu all the time but I guess that's a new topic.
    Sorry this is so long but as you can probably tell this my first time on the forum.
    mcbob

    I tried to do this but F8 didn't work to get to safe mode.  It just locked up the start.  Checked on line and saw that I could change config file to make it go to safe mode but saw the horror stories of people getting in a loop and having to reload their whole computer so didn't' try that.
    I went back to the onboard graphics and was able to see the bios prompt at start up.  Changed the integrated graphics configuration-initiate graphic adapter in bios to PEG for primary boot device.  After save and exit the monitor wouldn't come on all.  Shut down and switched the monitor cable back to the new GPU card.  On start up the monitor started immediately saw the bois prompt and all is working like it should.  The complete boot time is now much quicker,  like it used to be.  Time to start on my other problems.
    thanks  mcbob

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