BSP application not being pulled after the application of support packs

Hi all,
       Support packs SP 35-42 were applied last week end and after that one of the three BSP applications in production server is not being pulled through SAP gui. If I take the URL and paste it in IE the same application is being pulled. We are suspecting that to be a web dispature issue or firewall issue. The land scape is like this. P20 is our production server and C20 is our QA server.P20 has Sun109 as a web dispature and C20 has Sun108 as webdispature. There is a firewall in between P20 and Sun 109 but there is no firewall in between C20 and Sun 108. We redirected P20 to Sun 108 to test and all the three applications pulled up. so we concluded that it could be an issue with SUN 109 or a firewall issue. I am new to this webdispature stuff. I need help in identifying which files I have to look in to identify any kind of such errors. it is confusing why other two applications are being pulled and only one is not being pulled into SAP gui. We debugged the code and every thing is working fine. this is an urgent issue to be resolved.These application were developed long back and the developer did not leave any documentation how the hand shake is done between the web dispature and the SAP system.We are supporting the production system now. I appreciate any one responding as soon as posible.
Thank you very much,
Giri

You mustn't have looked very hard.
Try https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=954792 as a starter.

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