BSP Error when copying text from email to Note section of a transaction

Hi All,
We are using CRM2007 for both the Interaction Centre and Sales Web Client.
When a user is creating a transaction in both roles, if one copies a piece of text from an email into the note section of a transaction at times the web client crashes and gives a BSP error.
It seems that cetain symbols are not recognised and cannot be converted when they are copied into the note section. The symbols I have noticed this to occur on are the dash symbol and the apostrophe (') symbol.
The symbols are fine when they are typed in directly, the issue only occurs if they are copied in.
The web client cannot handle this exception and falls over as a result.
However, if the text is copeid into the note section of a transaction in CRM online, any symbols it cannot convert correctly automatically convert to a hash (#) symbol.
Has anyone come across this issue before? Or have an idea as to how it could be resolved?
Even if it was possible for the webclient to convert any unknown symbols automatically into a hash (#) symbol like CRM Online so the web client would not fall over on save of a transaction.
Your help would be greatly appreciated.
Thanks,
Jonathan

Hi Inderjeet.
Thanks for the reply I guess we could not get the fiddler trace as we are getting this error while i am copying the data to excel file which is present on drive from SharePoint this is not on a browser. Correct me if I am wrong
And Alternate access mappings and IIS bindings are perfect.
Thanks,
Neela Krishna.

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BSP Error when copying text from email to Note section of a transaction

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