BSP/IVIEW Help Files

We are using BUSINESS PACKAGE FOR SAP CRM 4.0_60_2_2. and in each iview, there is a help and personalization link (not the link and personalization link on ep masthead, but the one inside CRM iview). when we click on the help link, it brings up a blank page.   This URL links to the the backend system.  I'm a little lost an was hoping someone could give me an idea where to look.
Thanks,
Greg

Greg I understood you completely.
The Help link of a PC UI is defined in the Application Layout (Opportunity - CRMD_BUS2000111) for a given event (Attachments - OPP_HD_DOCUMENTS) as a DocuClass (IWB_EXTHELP) and Object ID (70B4ED8E03595645A6ABA33B4576BB57) which identifies an html page on help.sap.com.
http://help.sap.com/saphelp_crm40/helpdata/EN/70/B4ED8E03595645A6ABA33B4576BB57/content.htm
The server name and path is located in the following IMG settings:
IMG -> SAP WAS -> Know. Mgt. -> Settings in App. Sys. -> Usage of Help Type "Dynamic Help". The Tab PlainHtmlHttp should have a variant called CRM_HELP, Server Name (help.sap.com) and path.
I'm working on this same issue and its not a simple config change.
--KAL

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    I would like to launch BW iView inside Portal for ex: My Team’s Opportunities , once the list of opportunities are displayed and user clicks on any opportunity ,then selected opportunity should be opened in Opportunity BSP iView i.e Opportunity PCUI application.
    I am hoping that it can be achieved using Object Links .
    I appreciate if you guys share your experince on this.
    Thanks,
    Thirumala.

    Hi.
    You can start a PCUI application from anywhere ! the only thing you need is the url. Is also possible to pass parameter like the current order, bp, so on..
    In your case you can display your BW report in an iView in the portal, if this is not standard the you will need to modify it in order to manage the click event that will open a new windows calling the PCUI application and passing the parameter crm_object_id with the current Opportunity. If the BW report is standard this can be handle by the portal using Portal context.
    Hope this helps you to get the right way.
    Regards.
    Armando.

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    We are facing intermittent issue in Portals where theme is  not loaded for WD ABAP & BSP iViews.
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    Hi Amey,
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