BSP - Service is not active

Hi all,
We are currently implementing Performance Management using Appraisal (MBO).
I have created a template that works fine in the R/3 backend but are having problems displaying anything via BSP - we are at 4.7
I have activated all BSP sites in transaction SICF and in SE80.
When testing the BSP Application hap_document via SE80 I get an empty page containing the message 'Service is not active'.
Does anybody know what I could have missed (is it not enough to just activate via SICF)?
Best regards
Ronnie Nielsen

Hi Bernd,
The service is now active and I'm now able to test a BSP page (HAP_DOCUMENT).
This just creates a new problem.
When trying to create a new Appraisal document I'm presented with a list of appraisal templates that we have created.
When I click on create the system just waits for 60 sec. and then returns with time out.
Does anybody know which parameter we have to chang in order to increase the amout of seconds?
Best regards
Ronnie Nielsen

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