BT 1571 Text Alerts

Hi,
I've recently changed my mobile number and have (strangely) started receiving BT 1571 text alerts for what appears to be someone elses BT landline number!  I've rang various numbers in BT to try to get this stopped but always end up at an Indian Call centre where the staff don't seem to understand what I'm talking about!   My new mobile number must be a "recycled" number which has previously belonged to someone else.   Please help - these constant 1571 text messages are driving me crazy!!  Thanks 

Hi Devetaki
Welcome to the Forum.
I can have this looked into. Send us an email using the contact us link in my profile. You can find this under the section 'About Me'.
Cheers
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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