BT 2.0 hub keeps disconnecting

I been having this problem for a few months now and it's really starting to get on my nerves.  I keep losing my Internet connection, it may go off for 30 seconds, or it may be for a couple of minutes stop I would like to get it sorted out so if anybody could help I would appreciate it

in order for the forum members to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) bt speedtester and post the results .
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
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    Like this post? Give it a Star . If this post answers your question, please Mark it as the Accepted Solution.

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