BT 7600 technical fault

I'm still getting caller display on the phones but there is no icon present for incoming calls that have not been picked up and only some of the calls made or received are registering on the 'calls' button. So I can't be sure that I'm knowing about any calls that I may have missed whilst out. Can't find any troubleshooting info for this anywhere so any advice would be welcome. Phones are 9 months old and have behaved pretty well till now.

I, and countless others are also in this loop. I have been pulling my hair out for a year now with the same issues posted here.
if you were to buy a car with a intermittent loss of speed the manufacturer would undoubtedly resolve the problem under warranty. if a large amount of cars had the same issue there may be a recall of that model.
if your electricity provider could not provide you with electricity to fully power your home, you would not be charged for the shortfall. seemingly due to the complexities of providing a Internet service, providers are not obliged to work by this rational. only when you experience full loss of service will BT provide a rebate and even then, long as they can provide you with a service regardless of quality, and any loss of service is resolved within 2 days, you will not receive a rebate. I question how this can be considered reasonable?
The reality is this is all about profits. if its not cost affective for BT to provide a reliable service for an individual, they will resort to temporary measures and no amount of calls to India will resolve the problem. the individual is of no conciquence to them as the individual has no real leverage financially or otherwise but as a group we do! 
Moving forward and how i intend to tackle my problem.
The first step to resolution is to exhaust every avenue with the ISP in question (BT in this instance) for information on the correct course of action, google 'broadband consumer rights guide' and go to the moneysupermarket website. there you will find information on your rights as a consumer and the correct course of action when making a complaint.
If there are a significant amount of people experiencing this problem with there BT broadband (specifically unresolved long term broadband issues as a result of presumably faulty BT equipment resulting in BT not providing there consumers with a reasonable level of service) 

Similar Messages

  • Technical fault. Try later.

    I've been having same problem for a long time.  I have an Unlimited Korea plan and an Unlimited US & CANADA.  While I'm on the phone to Korea, suddenly the phone mutes and can't hear each other.  And then the skype message says "Sorry, we have a technical fault currently.  Try later."  I wait 5-20 minutes and try to call back to Korea, it keeps saying "...the technical fault currently.  ... try later"  I tried to find a Skype phone number which can't find.  So I ended up chatting with skype.  They told me I should unstall my skype from my pc and reinstall with the newest version.  I did it.  But NO HELP!  I'm very fed up for a long time with the same problem.  Can somebody help me???

    I got in touch with sky on sunday who where very helpful, they sent an engineer the next day who told me the dish was in the wrong place on the back of the house as we are surrounded by trees ( the original engineer told me it would be fine there then had to return to put it higher). So he said it should go on the front of the house like everyone else in my road so 1 engineer took the dish off the back and the other put a new one on the front, they where very quick and kept me informed with everything they did so fingers crossed no more technical faults and the visit was free of charge but i have said anymore problems and i will go to Virgin but i will see how it goes for now

  • Technical fault hang up and try again

    Hi I keep getting the message that we are having technical fault so please hang up and try again but the skype heart beat is saying everything should be working just fine

    Hello,
    Thank you for bringing this to our attention.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
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  • Cannot connect we just had a technical fault

    I have been trying to call Italy as usual but every time i called I get the following message. We just had a technical fault . try in few minutes. I have been trying to for 30 minutes. NO luck
    What's the issue ?

    you will get this message if you use another Skype client to call and use your Skype To Go (STG) number
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  • We've just had a technical fault

    Very annoying when my number isn't recognised so I have to insert that & my pin up to 10 times in succession because skype has a technical fault. This has been going on for months now so skype please get it sorted!

    Babs2g wrote:
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  • Recording Failed Technical Fault 10 (28)

    I've read similar posts but there doesnt seem to be a resolution. My 2TB is two months out of warranty, and now all of a sudden 8 out of 10 recordings are failing with Technical Fault 10(28). On demand works fine. I've upgraded the software and done a number of planner rebuilds. No change. I then removed all deleted items, updated software again and planner rebuild. No change. I tried to narrow down behaviour but its strange - i had something preset to record last night and it worked fine. While it was recording I went to a different channel and pressed the record button. Nothing happened (it didnt record). I then went into the the guide and selected the program I was watching and pressed record. The "R" came up against the program but if you went into the planner it was marked as "failed" already. I just called sky and they said a full reset "might" fix it and a few more planner rebuilds "might" also fix it. I'm reluctant to do a full reset given about 55% of my 2TB box is full of recordings - there has to be a better fix than that (and thats not even a guaranteed fix)! anybody any ideas / suggestions??

    TF10 is usually fixed with a Planner Rebuild, though clearly not in your case. As you've tried this and a software refresh, and in the absence of a signal issue, the only remaining option is a full system reset I'm afraid.
    EDIT: just a further thought. Try restarting your Sky box immediately before carrying out a Planner Rebuild: switch the box off at the plug and wait a full 5 minutes before switching back on and doing the Rebuild.

  • Technical fault in rewarded point calculation

    Hi Moderators,
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    > You are really a humorous Moderator ...
    I treat myself to little "snacks" sometimes, mostly for my own amusement but also to make the OP think a bit...
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    Catching these at an early stage has proven to be the best approach in my opinion.
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  • Upgrade from 4 to 5 however experiencing technical faults that I've never seen? At only 1 1/2 month old will apple serve me right by exchanging the product?

    Just upgraded to iPhone 5 love the product however not the quality of the handset I have. The iPhone 4 served me well with not one problem throughout. Got 5 and I'm a little disappointed. There is a rattle that sounds as though something in the phone is loose. However my friends do not do this??? The camera when active sometimes has purple lines across the screen as though it malfunctions then quits?? The phone sometimes turns itself off after charge then says its out of battery? When I lock the screen sometimes it will just take screen shots as though the buttons are sticking? I'm now having doubts about the product or is it simply because on demand they were expected faults in some and I've been unlucky? The question is will apple exchange my handset under warranty as its not personal damages and clearly manufactural problems? Ease restore my faith in a much loved brand and product! Karl

    The iPhone includes a one year warranty.
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  • Problem Event Name:     APPCRASH   Application Name:     iTunes.exe   Application Version:     10.2.2.14   Application Timestamp:     4db7cd2f   Fault Module Name:     ntdll.dll   Fault Module Version:     6.1.7600.16695   Fault Module Timestamp:     4cc7

    Please help me solve this problem.

    I get the appcrash when i pause my the downloding apps...and i cant really understand why everytime i open my itunes the music files video and app were missing and i have to insert them over and over again when i want to sync my ipad..this problem actually happened before i got my ipad2 that time im using my ipod touch..i hope u can help me solving this problem :)

  • Technical Fault

    I brought an iPhone 5 from a friend and all of a sudden it started to flicker on and off the lock screen, when I am sending a message or something it locks on me, it is under warranty but I didn't originally buy it can i get it fixed at an apple store?

    Yes. Warranty is associated with the phone, not the serial number.

  • Technical Fault With My Blackberry 9300

    Hi I purchased a blackberry at the end of June of this year since September the trackpad has frozen and hasnt worked since. Any advice on what I can do to get it repaired?
    Thank you  

    Hello,
    All service, including warranty service, is provided by the seller of your device. If that was Orange, then go see them. If it was somewhere else, then go see them.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Part recorded technical fault-7

    hi guys,  1st Time poster although I've been a member for a while... I've recently started getting the above error message, and reading the posts on this topic seems it's a common problem with this model of box,  the model in question is the DRX895... I've tried a couple of the solutions offered by the members on these threads, but nothing has worked so far, so I'm of the opinion that I need to complete the reset option...  My question is though what about the 287 programs on my box...  Is there anyway of retaining the programs? Or is there any way of uploading them back to the box once the problem has been resolved?? ive got a feeling it'll end with the Engineer visit and the box been replaced... any my help would be appreciated... cheers Mike 

    The only way to save your recordings, I'm afraid, is to copy them to DVD. As that's a real-time process, I'm guessing that wouldn't be practical. There's a long outstanding request to Sky to develop a means of transferring recordings between boxes, but as yet, no solution. As you've identified a full system reset (and a replacement box) will mean your recordings will be lost.

  • Itunes crashing on startup - Fault Module Name: KERNELBASE.dll

    Itunes keeps crashing 3 seconds after i open it and displays this message.
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    thank you!!
    Problem signature:
      Problem Event Name:          APPCRASH
      Application Name:          iTunes.exe
      Application Version:          10.4.1.10
      Application Timestamp:          4e4e1904
      Fault Module Name:          KERNELBASE.dll
      Fault Module Version:          6.1.7600.16850
      Fault Module Timestamp:          4e21132b
      Exception Code:          80000003
      Exception Offset:          00031f66
      OS Version:          6.1.7600.2.0.0.256.1
      Locale ID:          1033
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

    I'm researching this now. I have the same problem. Here is what I'm comming up with. Is that there is a corruptioin in the registry (I know... big surprise with WIndows). And/or/related is that there is some corruption with the user profile. I'm not an IT guy so take my assesment with a grain of salt but this is how it's looking to me.
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  • Can I repair the ntdll.dll fault that prevents InDesign CS4 from opening in Windows 7?

    I am running Windows 7, all updates installed, and CS4, updated to 6.0.6.622. This problem does not affect any other app in CS4. Starting yesterday, InDesign would crash as soon as I opened a document. Then it would crash before I could open a document. Now it crashes once the small pink splash screen displays. The Windows detail is this:
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    Problem Event Name: APPCRASH
    Application Name: InDesign.exe
    Application Version: 6.0.6.622
    Application Timestamp: 4caa28e2
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7600.16559
    Fault Module Timestamp: 4ba9b21e
    Exception Code: c0000005
    Exception Offset: 00028e0e
    OS Version: 6.1.7600.2.0.0.256.4
    Locale ID: 1033
    Additional Information 1: abcc
    Additional Information 2: abcc8f7853b48d9807d6d51eb1fa5df9
    Additional Information 3: abcc
    Additional Information 4: abcc8f7853b48d9807d6d51eb1fa5df9

    I just tried the Recovery Folder solution, where you delete the contents of the folder. This sounded promising, because the first time ID crashed, a document was open. When I launched ID again, the doc was recovered. I closed it without saving changes, after which ID crashed. After that point, ID never got beyond the splash screen. There were two items in the folder (see screenshot), but alas, no joy.
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  • Urgent : 11g Fault Policy Java Handler

    Im trying to use fault policies in 11g and in fault policies want to catch the remote faults and pass it to a custom java handler.
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    =====================================================================================================================
    <?xml version="1.0" encoding="UTF-8"?>
    <faultPolicies xmlns="http://schemas.oracle.com/bpel/faultpolicy" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <faultPolicy version="2.1.3" id="ConnectionFaults">
    <Conditions>
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    <faultName xmlns:bpelx="http://schemas.oracle.com/bpel/extension" name="bpelx:remoteFault">
    <condition>
    <action ref="technical-fault-handler"/>
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    </faultName>
    </Conditions>
    <Actions>
    <!-- Human Intervention -->
    <Action id="ora-human-intervention">
    <humanIntervention/>
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    <!-- Technical Fault Action -->
    <Action id="technical-fault-handler">
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    <Properties>
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    <propertySet name="TechnicalProps">
    <property name="logFileName">techinical-faults.log</property>
    <property name="logFileDir">c:\tmp\log</property>
    <property name="ErrorType">Technical</property>
    </propertySet>
    </Properties>
    </faultPolicy>
    </faultPolicies>
    Custom Java Handler ..
    =====================================================================================================================
    import java.io.File;
    import java.io.PrintStream;
    import java.util.ArrayList;
    import java.util.Map;
    ==============================================================
    // SOA Runtime fabric-runtime.jar Available with SOA Runtime Libraries
    ==============================================================
    import oracle.integration.platform.faultpolicy.IFaultRecoveryContext;
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    ==============================================================
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    ==============================================================
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    String ErrorType = (String) props.get("ErrorType").get(0);
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    ps = new PrintStream(logFileDir + File.separator + logFileName);
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    System.out.println("Poilcy ID ................. " + ifc.getPolicyId());
    System.out.println("Faulted Partner Link ...... " + ifc.getReferenceName());
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    System.out.println("BPEL Context + getComponentInstanceId" + bpelCtx.getComponentInstanceId());
    System.out.println("BPEL Context + getComponentInstanceId" + bpelCtx.getComponentInstanceId());
    System.out.println("BPEL Context + getCompositeName" + bpelCtx.getCompositeName());
    System.out.println("BPEL Context + getECID" + bpelCtx.getECID());
    System.out.println("BPEL Context + getFault" + bpelCtx.getFault());
    System.out.println("BPEL Context + getFault" + bpelCtx.getProcessDN());
    catch (Exception ee){
    System.out.println("BPEL Context + Exception" + ee.getMessage());
    return "OK";
    Error Log ..
    =====================================================================================================================
    Caused by: com.oracle.bpel.client.BPELFault: faultName: {{http://schemas.oracle.com/bpel/extension}runtimeFault}
    parts: {{
    summary=<summary>com/collaxa/cube/engine/fp/BPELFaultRecoveryContextImpl</summary>
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         at java.lang.Thread.run(Thread.java:619)
    </detail>

    I tried bundling the jar file but still it is not able to pick up the class and throws the same exception. please find the following code which i tried to use to pick up the remote fault.
    System.out.println( "Fault Details");
    System.out.println( "===============================================================");
    System.out.println( "Fault Type ................ " + ifc.getType());
    System.out.println( "Poilcy ID ................. " + ifc.getPolicyId());
    System.out.println( "Faulted Partner Link ...... " + ifc.getReferenceName());
    System.out.println( "Error Type ...... " + ErrorType);
    System.out.println( "Port Type ................. " + ifc.getPortType());
    BPELFaultRecoveryContextImpl bpelCtx = (BPELFaultRecoveryContextImpl) ifc;
    System.out.println("BPEL Context + getActionId" + bpelCtx.getActionId());
    System.out.println("BPEL Context + getActivityName" + bpelCtx.getActivityName());
    System.out.println("BPEL Context + getActivityType" + bpelCtx.getActivityType());
    System.out.println("BPEL Context + getComponentInstanceId" + bpelCtx.getComponentInstanceId());
    System.out.println("BPEL Context + getCompositeName" + bpelCtx.getCompositeName());
    System.out.println("BPEL Context + getECID" + bpelCtx.getECID());
    System.out.println("BPEL Context + getFault" + bpelCtx.getFault());
    System.out.println("BPEL Context + getFault" + bpelCtx.getProcessDN());
    If you have any working example can you please pass the code. my emailid is [email protected]
    Edited by: lakshmi nadh on Jul 27, 2009 3:39 AM

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