BT Account goes live tomorrow - no router yet

Hi all,
My account with BT is set to be active from tomorrow, but I am still awaiting delivery of my router - I wondered if there was a way of getting my ADSL log-in details beforehand so that I could log into my BT connection with my existing hardware?
If my account goes live tomorrow, does this mean that my current provider will stop at the same time and I'll be left without a broadband connection until the router arrives?
Sorry if these are simple questions; I've never had to switch a provider other than when moving homes before...
Thanks,
TFT
Solved!
Go to Solution.

Hi TwoFingerTyper,
The router is normally delivered on the same day as your broadband is activated so hopefully it will be with you before it switches over.  
If you are using your own equipment the username is [email protected] where 'your' equals your first name and 'name' equals your surname, for example [email protected] BT Broadband does not require that you enter a password to connect, but some routers won't connect to the Internet without a password. If this is the case, enter the word BT.
Cheers 
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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