BT Big Button 200 Hands-free

Hello,
I appologise if this has been asked before..
Just got this said phone, for the big buttons and hands-free option.
I read the online guide before ordering (ebay):
"Make a call in handsfree mode
1. Press the button and then enter the telephone number to be dialled."
Great...
However, it seems you actually need to lift the receiver for 2 seconds, put it down, this is when the hands-free button is pressable.
Is this normal behaviour, the guild is wrong?

My father has the same phone but I have never tried the hands free option, but I willl try it when I visit next Sunday.
It may be done that way to prevent accidental operation.
I had to remove the batteries as the 1571 light kept flashing, as there is call diversion on the line, which upsets it.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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