Bt billing (baddley needs updateing

Question

paperless bill payer here but when its time to pay our bills bt are 3 days late evertime
so if ur bill is 1st of the mth  u get the notise in ur own line bill saying on 1 of dec ur next bill is due and then
u login on the 1st u get the notice saying ur bill willl be ready in 24 hours
then u login on the 2rd of dec and u get bill will be ready soon then u login again 3rd ur bill will be ready soon
4th ur bill will be ready soon so it like the 5th day u see an email saying ur bill is ready pls pay it right a way use ur link provided to login and pay ur bill
now u ment to have 10 days of witch to pay ur bill bt agreed to ofcom codes of practice
after bill is been sent when all coustomer get the bill they have ten days to pay but in our case 5 of the 10 days are gone and evertime u check ur balance online or on the 150 option on bt customer serives u being demand or redirected to the online payyment page or recorded payment system then u end up chatting to an advicer and they think u need or time to pay witch ur on the phone saying u havent had the full time to sort it out as u never no what bt bill going to look like untill u see it ready !!!!
and the adivers are say no worrie let me sort that out and then u have a late payment fee charge ?????? 
so refroming bt billing sytem wood be the best thing to do as bt chages are very high any ways with out being riped off now 3 days before the full 10 days of the orignal billing date 1 of the mnth or end of the month  u end up saying pls pay u will end up having to pay a fee for being late 2 real bt has broken there promise of agreeing to the codes of practice set out by off com like all of the other code they have agreed to and u have to days to dispute all the false charges on ur bill and u end up late any ways!!!!!!!

Answer 1

now this end up worse if u are a paper bill customer becase bt never manages to get the bill out in time ever other company e.t.c banks eletric gas or water or even isp's or line provieder's mange to have there bills posted 10 days before but bt computer system ends up starting to sort out the bills after the billing date's