BT billings are taking a lot more money than my ac...

I am absolutely tired of this and will be sending a complaint soon.
I've been with BT for 8-9 months now and it's been nothing but a hassle, ever since January when I moved homes, BT have been taking £65 every month because of 'average calls I made back in 2012', even though they've already taken the money to cover those bills, they're still taking £65 because it's the average use, bare in mind we no longer use the landline anymore.
Since February, BT have been taking more than what I need to pay for, so I said okay and let them take out the money because they said that any extra money will be deducted from the next quarterly bill, starting from may, they deducted the extra money from previous bills and my quarterly bill was £108.75, may first they took again £65 leaving about £43 left for the next TWO months.
I then called BT and they said that for now on there will be a set amount of money that will be due every month but for now I have to finish my current quarterly bill in order for them to proceed, I said it doesn't make sense that I have to pay off the £43 now and start paying the set amount starting from next month. I was put on hold for a few minutes and told that I won't have to clear the current bill and was CONFIRMED that the next payment will be next month.
Guess what, they took out the £43 without my permission even though we agreed that the set payment will start from June.
It's just an absolute mess, to keep this short .. my current quarterly bill from 11th April till 12th of July is 'PAID'. Why am I still being charged, going to be charged £45 next month and the month after even though my quarterly bill is cleared?
Solved!
Go to Solution.

Hi
I am sorry to see you are having problems
I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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Return value from database function taking a lot more time than the query

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Any reason why you are doing this with the stored function?
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I'm interested solely in best practice approaches to dealing with bad blocks on hard disks.
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@MrHoffman
As well pointed your answers are, you are not answering the original question, and regarding consumer device hard drives your answers are missleading.
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@Graham Perrin
You are similar stubborn in not realizing that your original question is awnsered.
A bad block gets remapped on write.
So obviously it happens at the first write.
How do you come to the strange idea that writing several times makes a difference? How do you come to the strange idea that the bytes you write make a difference? Suppose block 1234 is bad. And the blocks 100,000,000 to 100,000,999 are reserve blocks. When you write '********' to block 1234 the hard drive (firmware) will remap it to e.g. 100,000,101. All subsequent writes will go to the same NEW block. So why do you ask if doing it several times will 'improve' this? After all the awnsers here you should have realized: your question makes no sense as soon as you have understood how remapping works (is supposed to work). And no: it does not matter if you write a sequence od zeros, of '0's or of '1's or of 1s or of your social security number or just 'help me I'm hold prisoner in a software forum'.
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Writing zeros into the bad block basically only helps if you don't care that the affected file is corrupted afterwards. E.g. in case of a movie the player might crash after trying to display the affected area. E.g. if you know the affected file is a text file, it would make more sense to write a bunch of '-' signs, as they are readable while zero bytes are not (a text file is not supposed to contain zero bytes)
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