BT Broadband Desktop Won't Open?
Anyone had this before? I double click the desktop icon or the ? in the task bar tray and nothin at all happens....even if i left click>Open still nothing?
All I wanna do is set up file sharing? Is there another way or do i have to use BT BB Desktop?
Any help would be appriciated.
Jorfrey0989 wrote:
Im not to bothered about the Broadband Desktop tool not installing.
You can, if you so wish, uninstall BTDH and then reinstall it...
Or just go so far to remove it...
Click start - All programs - BT Broadband Desktop Help - Uninstall (also look in add/remove programs)
Open task manager, check and if found:
remove BTHelpNotifier.exe
remove McciServiceHost.exe
remove McciTrayApp.exe
stop McciCMService.exe in services (control panel - Administrative Tools - Services)
In registry, delete the following (start - Run - Regedit)
HKEY_LOCAL_MACHINE\SOFTWARE\Motive
HKEY_CURRENT_USER\Software\Motive
Restart your PC - Stop here if you don't want to reinstall or download it again -
http://bt.custhelp.com/app/answers/detail/a_id/12941/~/bt-broadband-desktop-help
FYI, if you do decide to keep it off your PC/Laptop you may want to read this?
(only if you don't reinstall!!)
http://community.bt.com/t5/BB-in-Home/Broadband-Desktop-Help-automatic-data-collection/m-p/56566#M35...
-+-No longer a forum member-+-
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Process: Finder [278]
Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier: com.apple.finder
Version: 10.6.5 (10.6.5)
Build Info: Finder_FE-6650500~28
Code Type: X86-64 (Native)
Parent Process: launchd [94]
Date/Time: 2010-09-29 22:19:45.618 -0400
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff803b0cf1 smallmalloc_from_freelist + 502
1 libSystem.B.dylib 0x00007fff803ad6ea szonemalloc_shouldclear + 1951
2 libSystem.B.dylib 0x00007fff803af19a malloczonecalloc + 92
3 libSystem.B.dylib 0x00007fff803b2c3b calloc + 57
4 com.apple.CoreGraphics 0x00007fff813b5a61 CGSScanconverterRenderMask + 104
5 com.apple.CoreGraphics 0x00007fff81323e87 create_bitmap + 307
6 com.apple.CoreGraphics 0x00007fff81324328 CGFontCreateGlyphBitmap32 + 883
7 com.apple.CoreGraphics 0x00007fff812288c5 createmissingbitmaps + 294
8 com.apple.CoreGraphics 0x00007fff811d688f CGGlyphLockLockGlyphBitmaps + 399
9 libRIP.A.dylib 0x00007fff81bcde85 ripc_RenderGlyphs + 261
10 libRIP.A.dylib 0x00007fff81bcd863 ripc_DrawGlyphs + 1495
11 com.apple.CoreGraphics 0x00007fff811d4d27 draw_glyphs + 1527
12 com.apple.CoreGraphics 0x00007fff811d462e CGContextShowGlyphsWithAdvances + 538
13 com.apple.AppKit 0x00007fff886d2e49 -[NSLineFragmentRenderingContext drawAtPoint:inContext:] + 2170
14 com.apple.AppKit 0x00007fff886d2134 _NSStringDrawingCore + 3699
15 com.apple.AppKit 0x00007fff886d10af _NSDrawTextCell + 3117
16 com.apple.finder 0x0000000100073e80 0x100000000 + 474752
17 com.apple.finder 0x000000010007372d 0x100000000 + 472877
18 com.apple.finder 0x00000001000735ea 0x100000000 + 472554
19 com.apple.AppKit 0x00007fff886d8db8 -[NSTableView drawRow:clipRect:] + 1242
20 com.apple.finder 0x0000000100072288 0x100000000 + 467592
21 com.apple.AppKit 0x00007fff886d86ab -[NSTableView drawRowIndexes:clipRect:] + 369
22 com.apple.AppKit 0x00007fff886d7058 -[NSTableView drawRect:] + 1302
23 com.apple.finder 0x0000000100071f24 0x100000000 + 466724
24 com.apple.AppKit 0x00007fff886cd081 -[NSView _drawRect:clip:] + 3390
25 com.apple.AppKit 0x00007fff886cbcf4 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
26 com.apple.AppKit 0x00007fff886cc05e -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
27 com.apple.AppKit 0x00007fff886cc05e -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
28 com.apple.AppKit 0x00007fff886cc05e -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
29 com.apple.AppKit 0x00007fff886cc05e -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
30 com.apple.AppKit 0x00007fff886cc05e -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
31 com.apple.AppKit 0x00007fff886cc05e -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
32 com.apple.AppKit 0x00007fff887ff6f9 -[NSBrowser _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 81
33 com.apple.AppKit 0x00007fff886cc05e -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
34 com.apple.AppKit 0x00007fff886cc05e -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
35 com.apple.AppKit 0x00007fff886cc05e -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
36 com.apple.AppKit 0x00007fff886cc05e -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
37 com.apple.AppKit 0x00007fff886ca3c6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
38 com.apple.AppKit 0x00007fff886c9ee8 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
39 com.apple.AppKit 0x00007fff886c679a -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
40 com.apple.AppKit 0x00007fff8863fff6 -[NSView displayIfNeeded] + 969
41 com.apple.AppKit 0x00007fff88608027 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1050
42 com.apple.AppKit 0x00007fff88607bbe -[NSWindow orderWindow:relativeTo:] + 94
43 com.apple.AppKit 0x00007fff88605544 -[NSWindow makeKeyAndOrderFront:] + 46
44 com.apple.AppKit 0x00007fff8880a5c1 -[NSWindowController showWindow:] + 599
45 com.apple.finder 0x00000001000ebc20 0x100000000 + 965664
46 com.apple.finder 0x0000000100055a12 0x100000000 + 350738
47 com.apple.finder 0x000000010003e5a6 0x100000000 + 255398
48 com.apple.finder 0x000000010001793e 0x100000000 + 96574
49 com.apple.finder 0x000000010003c929 0x100000000 + 248105
50 com.apple.finder 0x000000010003c09b 0x100000000 + 245915
51 com.apple.finder 0x000000010014c5e7 0x100000000 + 1361383
52 com.apple.finder 0x000000010005f1ff 0x100000000 + 389631
53 com.apple.finder 0x00000001000c1952 0x100000000 + 792914
54 com.apple.AppKit 0x00007fff887097ed -[NSWindow sendEvent:] + 5547
55 com.apple.AppKit 0x00007fff8863eee2 -[NSApplication sendEvent:] + 4719
56 com.apple.AppKit 0x00007fff885d5922 -[NSApplication run] + 474
57 com.apple.AppKit 0x00007fff885ce5f8 NSApplicationMain + 364
58 com.apple.finder 0x0000000100005cbd 0x100000000 + 23741
59 com.apple.finder 0x0000000100005c80 0x100000000 + 23680
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff803c208a kevent + 10
1 libSystem.B.dylib 0x00007fff803c3f5d dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x00007fff803c3c34 dispatch_queueinvoke + 185
3 libSystem.B.dylib 0x00007fff803c375e dispatch_workerthread2 + 252
4 libSystem.B.dylib 0x00007fff803c3088 pthreadwqthread + 353
5 libSystem.B.dylib 0x00007fff803c2f25 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff803a92fa machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff803a996d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff845d13c2 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff845d084f CFRunLoopRunSpecific + 575
4 com.apple.CoreFoundation 0x00007fff845d05d6 CFRunLoopRun + 70
5 com.apple.DesktopServices 0x00007fff83b13636 TSystemNotificationTask::SystemNotificationTaskProc(void*) + 514
6 ...ple.CoreServices.CarbonCore 0x00007fff879fbea1 PrivateMPEntryPoint + 63
7 libSystem.B.dylib 0x00007fff803e2456 pthreadstart + 331
8 libSystem.B.dylib 0x00007fff803e2309 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff803ecdce select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff845f2e92 __CFSocketManager + 818
2 libSystem.B.dylib 0x00007fff803e2456 pthreadstart + 331
3 libSystem.B.dylib 0x00007fff803e2309 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff803a92fa machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff803a996d mach_msg + 59
2 libSystem.B.dylib 0x00007fff8042f663 thread_suspend + 71
3 ??? 0x00000001019622dd 0 + 4321583837
Thread 5:
0 libSystem.B.dylib 0x00007fff803e3eb6 _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff803e7cd1 pthread_condwait + 1286
2 com.apple.CoreVideo 0x00007fff839f38ba CVDisplayLink::runIOThread() + 804
3 com.apple.CoreVideo 0x00007fff839f355b startIOThread(void*) + 139
4 libSystem.B.dylib 0x00007fff803e2456 pthreadstart + 331
5 libSystem.B.dylib 0x00007fff803e2309 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff803c2eaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff803c32bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff803c2f25 start_wqthread + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff803c2eaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff803c32bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff803c2f25 start_wqthread + 13
Thread 8:
0 libSystem.B.dylib 0x00007fff803a935a semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x00007fff803e7bc2 pthread_condwait + 1015
2 com.apple.finder 0x000000010002b270 0x100000000 + 176752
3 com.apple.finder 0x000000010002b212 0x100000000 + 176658
4 com.apple.finder 0x00000001000068db 0x100000000 + 26843
5 com.apple.finder 0x000000010000680d 0x100000000 + 26637
6 libSystem.B.dylib 0x00007fff803e2456 pthreadstart + 331
7 libSystem.B.dylib 0x00007fff803e2309 thread_start + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff803a935a semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x00007fff803e7bc2 pthread_condwait + 1015
2 com.apple.finder 0x000000010002b270 0x100000000 + 176752
3 com.apple.finder 0x00000001000793e2 0x100000000 + 496610
4 com.apple.finder 0x0000000100076429 0x100000000 + 484393
5 com.apple.finder 0x000000010000680d 0x100000000 + 26637
6 libSystem.B.dylib 0x00007fff803e2456 pthreadstart + 331
7 libSystem.B.dylib 0x00007fff803e2309 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0xff000000ff00000c rbx: 0x000000000000001b rcx: 0x00009a3ab9c745f7 rdx: 0x000000000000000c
rdi: 0xff000000ff000000 rsi: 0x000000000000000c rbp: 0x00007fff5fbfa5e0 rsp: 0x00007fff5fbfa590
r8: 0x000000010045d000 r9: 0x000000010046f610 r10: 0x00007fff5fbfa76c r11: 0x0000000000000001
r12: 0x000000010046ee00 r13: 0x0000000112097200 r14: 0x0000000000000004 r15: 0x000000000000001b
rip: 0x00007fff803b0cf1 rfl: 0x0000000000010286 cr2: 0x0000000112d86bc0
Binary Images:
0x100000000 - 0x1003acff7 com.apple.finder 10.6.5 (10.6.5) <C4E681D1-F9D2-F06E-CF5A-9D643A621E16> /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
0x1004f6000 - 0x1004f8fef com.apple.textencoding.unicode 2.3 (2.3) <B254327D-2C4A-3296-5812-6F74C7FFECD9> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x111f47000 - 0x111f6dfff GLRendererFloat ??? (???) <905A722A-2571-8F65-90AF-E1CEA8AD6DC9> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x112eae000 - 0x112eb9fff +com.evenflow.dropbox.dropboxbundle 1.0 (1) <0D7B89AF-E102-50CE-480F-1A0EEBB18052> /Users/stephanie/.dropbox/finderplugin/DropboxBundle.bundle/Contents/MacOS/Drop boxBundle
0x1146cf000 - 0x1146d4fff com.apple.qldisplay.Generic 2.2 (327.4) <D415FD12-BA86-61D7-99BA-12F7D5AEF076> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/Resources/DisplayBundles/Generic.qldisplay/Contents/MacOS/Ge neric
0x11619a000 - 0x11632afe7 GLEngine ??? (???) <E92B1EDA-7780-1FBC-4AEA-DF96D7117B19> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x200000000 - 0x2003d6fff com.apple.GeForce7xxxGLDriver 1.6.18 (6.1.8) <A6C56735-7FCD-7D22-879F-CD19B270DB4B> /System/Library/Extensions/GeForce7xxxGLDriver.bundle/Contents/MacOS/GeForce7xx xGLDriver
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
0x7fff80003000 - 0x7fff800a3fff com.apple.LaunchServices 362.1 (362.1) <2740103A-6C71-D99F-8C6F-FA264546AD8F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff800a4000 - 0x7fff800a8ff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff800a9000 - 0x7fff80126fef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff80127000 - 0x7fff801b7fff com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff801b8000 - 0x7fff80224ff7 com.apple.CorePDF 1.3 (1.3) <6770FFB0-DEA0-61E0-3520-4B95CCF5D1CF> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff80225000 - 0x7fff8023aff7 com.apple.FileSync.framework 5.0.2 (369) <8B952B67-ACED-593B-6DCD-42F6741EA3E0> /System/Library/PrivateFrameworks/FileSync.framework/Versions/A/FileSync
0x7fff8028b000 - 0x7fff802a1fef libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
0x7fff802a2000 - 0x7fff802c2ff7 com.apple.DirectoryService.Framework 3.6 (621.3) <EDCAF7ED-36E1-121F-D294-5CEBC1C34C5A> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff802c3000 - 0x7fff80383fff libFontParser.dylib ??? (???) <A4F8189D-1D5B-2F8D-E78E-6D934A8E8407> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff80384000 - 0x7fff80384ff7 com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff803a8000 - 0x7fff80568fef libSystem.B.dylib 125.2.0 (compatibility 1.0.0) <95E02DD0-ADEA-745B-E7FA-ABA064E4658C> /usr/lib/libSystem.B.dylib
0x7fff80569000 - 0x7fff80639ff7 com.apple.CFNetwork 454.9.8 (454.9.8) <24667A86-FCDA-5B58-2CDC-3BFDFE8EA985> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
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I recently signed out of the Skype app on my Windows computer for the first time ever, and the app would not let me sign back in because I had to "download the new app," but upon downloading and going through the initial setup, I began receiving the error message "Skype has stopped working" every time I tried to open Skype Desktop. It says that the name "Skype Desktop" should appear in my app list in place of the old Skype app, but instead I have no Skype apps and have lost my accesibility to the app entirely. Not sure if this "new version" is not agreeing well with my computer or if it is just absolute garbage, but any help you can offer would be greatly appreciated. I have already tried uninstalling / reinstalling / updating/ deleting / diagnostics / etc.
Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.
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Centro: Desk Desktop won't open
Just got the Centro; have been using the Tungsten E. Everything went smoothly, including synchronizing my applications from the old device to the new Centro. Now, however, when I try to open the Palm Desktop icon from my computer desktop, it starts but I get the message that the Palm™ Desktop by ACCESS Application has encountered a problem and must close. I message is sent to Microsoft. I have Home XP. Any suggestions?
Post relates to: Centro (Bell)Welcome to Palm forum.
Full uninstall of Palm Desktop XPVista
You should first make a copy of your data. If you have Palm Desktop 4.2 and lower you can copy your user folder by going to C:\Program files\Palm or PalmOne. Once in here look for your username and right click on it and copy it. Then open up My Documents and Pasting it in here. If you have Palm Desktop 6.2.2 go to My Documents/Documents --> Palm OS Desktop. Copy the folder(s) in here and Paste them in My Documents/Documents
Now you will need to uninstall Palm Desktop. First go to Control Panel and in XP go to Add and Remove documents, in vista Programs and Features. Then look for Palm Desktop and uninstall it. Then go to C:\Program files\Palm or PalmOne and delete this folder. If you have Vista you will need to go to here
C:\Users\[Vista Login Name]\appdata\local\virtualstore\Program Files\Palm or PalmOne
C:\Users\[Vista Login Name]\appdata\Palm or PalmOne
*Note you may need to veiw hidden folders to get to appdata. To do that go into your Control Panel and open folder options. Go to view tab and uncheck hide hidden files.
One this is done you will need to delete some registry keys from your registry.
Word of warning, going here and deleting the wrong thing can cause your PC from starting up, crashing and deletion of programs and data. If you feel you are unsure of your self see if you have a friend that can help you or a PC technician that you can pay to help you. This will show them everything they need to delete. To help against this we need to do a backup.
Go to start and run type "regedit" without quotes
Highlight MY COMPUTER, go to File --> export. Should pop up with a Save As box. Current location is fine should be in My Documents. In the file name on the bottom type "backup[todaysdate]" i.e. backup07072008. Next, the hard part.
Easiest way to make sure your doing the right one highlight the key i.e. Palm Quick Install, and press delete on your keyboard. It will ask you are you sure. Say yes. Do the same thing for all keys below.
If you make a mistake, stop what you are doing. And call a PC technician. BUT do not turn off your computer.
The Registry keys are as follows (Note: some of these Registry keys will not be here but if they are, delete them)
* HKEY_CURRENT_USER\Software\U.S. Robotics\Palm Quick Install
* HKEY_CURRENT_USER\Software\U.S. Robotics\PalmOne File Transfer
* HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop
* HKEY_CURRENT_USER\Software\Palm
* HKEY_CURRENT_USER\Software\Palm, Inc.
* HKEY_CURRENT_USER\Software\PalmDesktopAutorun
* HKEY_CURRENT_USER\Software\palmOne
* HKEY_CURRENT_USER\Software\PalmSource
* HKEY_LOCAL_MACHINE\Software\PalmSource or anything else that says palm
Next reboot your computer
Then reinstall your palm desktop from the CD and do a hotsync. If it asks you for a username and you synced your device before, put in 'test" if you did not sync before create a hotsync name. -
Safari won't open when I click the icon on my desktop. It just comes up with an error and says that it "quit unexpectantly." It does however open when I turn on my macbook in safe mode (which is what I'm doing now). My mac os is version 10.6.8. It's completely updated and worked perfectly before I updated it earlier today. Anyone have any idea what could be wrong? I've restarted my computer a few times and it hasn't done anything. After I restart my computer in the normal mode once more I'll post the error that I keep getting.
Process: Safari [179]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.7 (6534.57.2)
Build Info: WebBrowser-75345702~2
Code Type: X86 (Native)
Parent Process: launchd [96]
Date/Time: 2012-10-14 14:57:18.402 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 151195 sec
Crashes Since Last Report: 76
Per-App Interval Since Last Report: 1250 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 0C1CF900-1E78-4B08-A042-7136E6FA0D57
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Symbol not found: _IOConnectRelease
Referenced from: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
Expected in: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
in /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
Binary Images:
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I have downloaded the latest pages update on my iPad, but my iMac still has Pages version 4.3, and I cannot find out how to update it on my desktop. When I try to send something from my iPad pages via email to be opened on my desktop in Pages, it won't open in Pages. I get a message that it can't be opened because the version is too old. I sent the document as a PDF and it worked. But I want to be able to use Pages back and forth. HOw do I update the Pages version on my desktop iMac?
The file format used by the iOS versions of the iWork apps can only be read by the new iWork apps on your Mac - i.e. Keynote 6, Pages 5 & Numbers 3. Those versions for the Mac require Mavericks, OS X 10.9. The "too old" error on a Mac comes if you are trying to open an iWork '08 or earlier file in the newest apps. If you do have the newest apps you can open the files from your iPad.
If you can't or don't want to upgrade to Mavericks & the newest iWork apps your best option would be to export/share the files from the iPad to a type an older version of iWork can read such as Word, text, Excel, etc.
Or contact AppleCare. They made this mess, let them fix it. -
ITunes won't open to desktop, stays in taskbar
Hola all,
My iTunes recently has refused to open on the desktop. It will start when I plug in my iPhone and sync but it stays in the taskbar at the bottom of the screen. When I double click it, it won't open to the desk top, just show the minimized player in the taskbar. I've tried closing all iTunes processes and rebooting but still no dice.
Anyone have this happen to you? I've got some songs I purchased from the iTunes store on my phone I'd like to drop into playlists but I can't get iTunes to open on my desktop.
Thanks in advance for your help!This one might be a damaged iTunes display preference. (Seen similar things happen once or twice to people with the QuickTime Player, and it was a display preference issue there.)
We can check to see if a damaged display preference is afoot by checking to see if this is a systemwide or user account specific issue.
From the Start menu, choose Control Panel.
Open Add or remove user accounts
Select Create a new account and follow the instructions to complete the account setup process.
Once the new account is created, choose Log Off from the Start menu. Log into the newly created user account. (Don't use Fast User Switching to move between accounts.)
Open iTunes in the new user account. Does the setup assistant run and show you (eventually) a blank library screen? Or does iTunes stay minimised to the Task bar in the new account too?
If iTunes *does not stay minimised* in the new account, the technique you need (to check-on/fix a display preference issue) is described in the "Remove iTunes Preference files" section of the "User-specific troubleshooting" section of the following document:
[iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues|http://support.apple.com/kb/TS1717]
Before starting out on that, set the PC up to view hidden files and folders, as per the description at the beginning of the "User-specific troubleshooting" section.
*Some heads-ups before proceeding*
Be careful of any custom preferences (EQ, imports, etc) you have set up. Take a note of those, because rebuilding the relevant prefs returns all such prefs to their default settings. You may need to set up any such preferences all over again.
You may also need to reinstall any third-party plugins afterwards.
Things to expect during the pref file rebuild ... moving one set to the desktop (on XP) causes the setup assistant to run during the rebuild. Avoid saying yes if it asks you to import all the media files on your PC into iTunes. Otherwise, you'll end up duplicating all your content in your iTunes library. Moving the other set of prefs to the desktop (on XP) means that you have to agree to the licence agreement again.
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