BT Broadband Email - Secondary / Primary Account C...

I have BT Broadband with a primary and secondary email address.
Both emails are @btinternet.com addresses, and I use the BT Yahoo IMAP servers to send receive email on my desktop and various mobile devices (iPhone / iPad / Android HC Tablet).
The issue is, intermittently, I get messages that have been sent to my secondary (sub-account) email appear in my primary account.
There is always a delay, which can be anything from a few hours to a month or so. The messages have been previously "read" in my secondary account, but appear as "unread" in my primary account. They always also come through to my primary account in bulk ie multiple messages at once.
This is not a device issue as I have been logged into the bt.yahoo.com web mail interface when this has happened.
Surely I should not be receiving emails that have been sent and received on my secondary email address into my primary email address?

markee wrote:
I have BT Broadband with a primary and secondary email address.
Both emails are @btinternet.com addresses, and I use the BT Yahoo IMAP servers to send receive email on my desktop and various mobile devices (iPhone / iPad / Android HC Tablet).
The issue is, intermittently, I get messages that have been sent to my secondary (sub-account) email appear in my primary account.
There is always a delay, which can be anything from a few hours to a month or so. The messages have been previously "read" in my secondary account, but appear as "unread" in my primary account. They always also come through to my primary account in bulk ie multiple messages at once.
This is not a device issue as I have been logged into the bt.yahoo.com web mail interface when this has happened.
Surely I should not be receiving emails that have been sent and received on my secondary email address into my primary email address?
Hi. Welcome to the forums.
This sounds a very strange scenario, and nothing I have ever heard of before.
Can you say if the forwarded emails happen after a certain event, such as logging on via an iPad etc ? It does seem like there may be some rule set up in a mail client product you are using that sends the received sub account emails onto the primary.
Clearly something is triggering this. I don't expect it's an outside miscreant who may have got your passwords - so even though it might be worth altering the password, I don't expect that to be relevant (why would someone even do that!).
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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