BT Broadband Extra - Ordering

Hi,
I recently received a letter from BT offering 'BT Broadband Extra' with an offer code to quote. The letter also says 'If you preferorder online and you'll also get a £25 Sainsburys Gift Card'.
I can't see anywhere that I can order this product through the website - I've tried going through the order process for Broadband in the hope a dialogue box to enter the offer code might appear at the billing stage, but that doesn't seem to be the case either. I'd rather order online and get the £25 card if possible...
Does anyone have any ideas? Many thanks.

Would that be the "Unlimited Broadband Extra" that's about 1/2 way down this page? http://www.productsandservices.bt.com/products/broadband/packages
BT keep changing their packages, so it's hard to keep up.

Similar Messages

Upgrade to BT Unlimited Broadband Extra at a disco...

I've received an email from BT which starts:
'Last month you had to pay a bit extra for going over your monthly usage limit. You don't want that, and we don't want that – so how about a really special deal on unlimited broadband? We'll give you totally unlimited broadband and Unlimited UK* Anytime Calls for only £23 a month plus your usual line rental throughout. That's £5 lower than normal. You won't see this price advertised.'
I'm already on unlimited, I didn't pay any extra last month, I'm already paying less than the offer.
This is at best misleading, and at worst a blatant lie to try to get me to pay them more money.

I have received one of these and TBH it looks pretty genuine to me, it arrived on my email address that normally does not get any junk or spam, it has all the BT logos on and links to BTcom   the letter is signed by -:
Libby Barr
Managing Director, BT Sales and Service
I did get an email last month as I had used 7Gb of my 10Gb cap and I have been contemplating upgrading to unlimited.
I have not clicked any of the links within the email but TBH it looks very genuine to me.
I hope someone from BT can confirm whether it is or not
Below is what the email states (I have removed the HTML and links)
Hello,
Last month you had to pay a bit extra for going over your monthly usage limit. You don't want that, and we don't want that – so how about a really special deal on unlimited broadband? We'll give you totally unlimited broadband and Unlimited UK* Weekend Calls for only £18 a month plus your usual line rental throughout.1 That's £3 lower than normal. You won't see this price advertised.
Do loads more online and never worry about extra charges
You can get carried away streaming movies, watching Catch-up TV, downloading music and playing games all day, every day without having to think about usage limits. And unlike some providers, we'll never slow you down even at busy times.
Get extra broadband features and calls too
•    To help protect your computer from malicious viruses, BT NetProtect Plus security software is included.2
•    Your BT Cloud storage will increase from 2GB to 50GB to help keep your precious files safe.3
•    You'll also get Unlimited UK* Weekend Calls for landline calls to your family and friends and 0845 and 0870 numbers.4
Get rewarded today
To upgrade to totally unlimited broadband and Unlimited UK* Weekend Calls for £18 a month, click below now.

Broadband Extra Use Charges

On the online usage monitor it states that "if you exceed your usage allowance, you'll be charge additional usage in units of five gigabytes (GB), at £5 per 5GB. Charges will apply from the second month you exceed your allowance and will be shown on your BT bill."
When it refers to "second month" does this mean that second month ever that you exceed bill? I.e. if I exceeded my allowance once in 2008 was not charged, would I be charged if I were to it exceed it this month? Is it two months within the same year? Is anyone able to clarify the timeframe? Many thanks.

WatchdogTS wrote:
I don't think 4 yrs is correct, if records are kept the maximum can only be within the contract period. The way I understand it is, if you exceed UA 2 mts in a row, BT will charge you. Otherwise they can't put it on your next bill for the period in question.
Typically wrong on both counts. When a contract period is up, the service continues on a month by month basis and the Terms & Conditions, which specify the broadband usage limits, continue to apply. Also, you know very well that usage limits are not restricted to consecutive months, this having been discussed in another thread very recently.
You really do need to learn to distinguish between what you would like and how things actually are in the real world. You're giving enquirers no help at all by continually posting inaccurate information.
You can click the white star next to this message if you think it was helpful.

BT Sports & Tv Extra. NOT UNLOCKING. Infinity 1 pa...

Hello
We are lifetime BT phone (domestic and business ) customers, but are new to BT Infinity 1/TV Extra (inc BT Sports 1&2, ESPN etc).
The fibre and HH5 has been installed Tuesday and is working excellently, getting top speed consistently.
youView box was installed Wednesday and 30hrs later still no BT Sports(which was the deal breaker for us)
I have tried to activate via our MyBT, and it just says "Sorry there is a problem with your order". Furthermore our account says we don't have TV or Broadband. yet when I type the VOL no in, it comes up with all the details saying the order is fulfilled (and it gives two VOL no.s) whichever I select it correctly lists the items and says fulfilled and activated.
CAN SOMEONE - hopefully a Moderator- assist in unlocking/activating BT sports & TV extra channels please.
The order was made online (via a Money Saving Expert cash back/Sainsburys voucher offer).

the saga continues - its alll abit too long winded to detai on here, but seentially BT have repeatedly canclled, reissued and generally messed up our order... we rang last week and finally thru begging were able to get the BT Sport app working so we coudl watch the NUFC match... but we still dont have BT Sport or TV Extra on the TV
Customere Care continually state "the order is showing as Not Completed in the Background" - we get statements such as "Data Integrity Team will call you back and resolve it" - no one ever calls back apart from one Customer Care person who has now managed to cancel our TV EXtra order and reissue us a TV Essentials package for twice the price we agreed and had an order for
- the whole thing is ridiculous... I'm not at the point of just emailing just abnout everyone in BT referencing the 1982 Supply of Goos and Services Act... namely we have paid for activation and not received it...
the Infinity 1 BBand service so far has been generally excellent
so if anyone one here has access to the 'Data Integrity' Team - I'd willlingly accept help...

Trying to upgrade broadband option

Currently on Option 2 40Gb option and tried to update to Unlimited Broadband at £16 p/m but system keeps taking me to Unlimited Broadband Extra at £21 p/m.
As the cheaper option is sufficient for my needs I don't see why it will not allow me to update to the cheaper option or is this because it is cheaper than I am currently paying?
The extra offered by Unlimited Broadband Extra, e.g an extra 48GB of BT Cloud storage and BT Net Ptrotect Plus is of no interest to me, so is £60 wasted over a year.
Any real reason why I can't get the cheaper option?
Solved!
Go to Solution.

Try entering the system as a new user opting for unlimited broadband - when you input your details you will be recognised as an existing customer and the system will put you through to a page which will show the £16 option . This is what I get having just tried it
Packages: Choose your package
Sorry the package you've chosen isn't available. Please choose an option below.
Your current package is
Broadband and Evening & Weekend Calls
Your contract started on 20/06/2012
Your contract finishes on 19/12/2013
Package Monthly
Unlimited Broadband + Calls Find out more This package gives you:
Broadband with an unlimited monthly usage allowance
Unlimited Weekend Calls to UK landlines
BT Family Protection parental controls
BT Cloud 2GB online storage
Only £16.00 a month plus line rental on a 12 month contract
£16.00
Change a feature of your current serviceSelect this option to change a feature of your current service
Skip to your order
Then proceed as normal. Total cost £23 pcm if using anytime phone calls excluding line rental

Problem with attaching file to Sales Order

Hello,
In my company we have the possibility to attach files to sales orders, e.g. pdf files with the printing details.
These files are added by the GUI user, this works fine.
Now we have an extra order creation stream in which a pdf file has to be added to the SO without user interaction.
I found a helpful link ( /people/rammanohar.tiwari/blog/2005/10/10/generic-object-services-gos--in-background )
This program creates URL links with no problem, but the file generation is not implemented yet.
I tried to add the file functions to his sample report but still have one problem. The file is uploaded, but not reported as a PDF file in sap. If I select the created attachment SAP allows only the saving of the attachment. After saving the created file is a good PDF file, it opens with PDF-viewers.
Why does SAP not know this is a PDF file and report it as such (and open the pdf viewer when selected).
Thanks, Frank.
source-code:
REPORT zzfb_brc                                .
* Report Z_RMTIWARI_ATTACH_DOC_TO_BO
* Written By : Ram Manohar Tiwari
* Function   : We need to maintain links between Business Object and
*              the attachment.Attachment document is basiclally a
*              business object of type 'MESSAGE'.In order to maintain
*              links, first the attachment will be crated as Business
*              Object of type 'MESSAGE' using Message.Create method.
*              Need to check if we can also use FM
*              'SO_DOC_INSERT_WITH_ORIG_API1' or SO_OBJECT_INSERT rather
*              than using Message.Create method.
* I took this program and removed all the parts for adding URL's and
* notes.
* Include for BO macros
INCLUDE : <cntn01>.
* Load class.
CLASS cl_binary_relation DEFINITION LOAD.
CLASS cl_obl_object      DEFINITION LOAD.
PARAMETERS:
* Object_a
   p_botype LIKE obl_s_pbor-typeid DEFAULT 'BUS2032',    "SO
   p_bo_id LIKE obl_s_pbor-instid DEFAULT '0000757830', "example number
* Object_b
   p_docty LIKE obl_s_pbor-typeid DEFAULT 'MESSAGE' NO-DISPLAY,
   p_msgtyp LIKE sofm-doctp        DEFAULT 'EXT'     NO-DISPLAY,
* Relationship
   p_reltyp LIKE mdoblrel-reltype DEFAULT 'ATTA'.
TYPES: BEGIN OF ty_message_key,
        foltp     TYPE so_fol_tp,
        folyr     TYPE so_fol_yr,
        folno     TYPE so_fol_no,
        doctp     TYPE so_doc_tp,
        docyr     TYPE so_doc_yr,
        docno     TYPE so_doc_no,
        fortp     TYPE so_for_tp,
        foryr     TYPE so_for_yr,
        forno     TYPE so_for_no,
       END OF ty_message_key.
DATA : lv_message_key TYPE ty_message_key.
DATA : lo_message TYPE swc_object.
DATA : lt_doc_content TYPE STANDARD TABLE OF soli-line,
       ls_doc_content TYPE soli-line.
* Create an initial instance of BO 'MESSAGE' - to call the
* instance-independent method 'Create'.
swc_create_object lo_message 'MESSAGE' lv_message_key.
* Upload the pdf file, for now from the frontend, in the future from
* the server.
DATA:
* dsn(40) TYPE C VALUE '/usr/sap/trans/convert/1.pdf', "server location
l_lines TYPE i. "filelenght
CALL FUNCTION 'GUI_UPLOAD'
EXPORTING
    filename   = 'c:t1.pdf'
    filetype   = 'BIN'
IMPORTING
    filelength = l_lines
TABLES
    data_tab   = lt_doc_content.
* no exceptions, the file is there in this example
break brouwersf.
** the coding for the server input, for later
*OPEN DATASET dsn FOR INPUT IN BINARY MODE.
*IF sy-subrc <> 0.
* EXIT.
*ENDIF.
*READ DATASET dsn INTO ls_doc_content.
*WHILE sy-subrc EQ 0.
* APPEND ls_doc_content TO lt_doc_content.
* READ DATASET dsn INTO ls_doc_content.
*ENDWHILE.
*CLEAR ls_doc_content.
*CLOSE DATASET dsn.
* define container to pass the parameter values to the method call
* in next step.
swc_container lt_message_container.
* Populate container with parameters for method
swc_set_element lt_message_container 'DOCUMENTTITLE' 'Title'.
swc_set_element lt_message_container 'DOCUMENTLANGU' 'E'.
swc_set_element lt_message_container 'NO_DIALOG'     'X'.
swc_set_element lt_message_container 'DOCUMENTNAME' p_docty.
swc_set_element lt_message_container 'DOCUMENTTYPE' p_msgtyp.
swc_set_element lt_message_container 'DocumentSize'    l_lines.
swc_set_element lt_message_container 'DocumentContent' lt_doc_content.
swc_call_method lo_message 'CREATE' lt_message_container.
* Refresh to get the reference of create 'MESSAGE' object for attachment
swc_refresh_object lo_message.
* Get Key of new object
swc_get_object_key lo_message lv_message_key.
* Now we have attachment as a business object instance. We can now
* attach it to our main business object instance.
* Create main BO object_a
DATA: lo_is_object_a TYPE sibflporb.
lo_is_object_a-instid = p_bo_id.
lo_is_object_a-typeid = p_botype.
lo_is_object_a-catid = 'BO'.
* Create attachment BO object_b
DATA: lo_is_object_b TYPE sibflporb.
lo_is_object_b-instid = lv_message_key.
lo_is_object_b-typeid = p_docty.
lo_is_object_b-catid = 'BO'.
*TRY.
CALL METHOD cl_binary_relation=>create_link
EXPORTING
    is_object_a = lo_is_object_a
    is_object_b = lo_is_object_b
    ip_reltype = p_reltyp.
* Check if everything OK...who cares!!
COMMIT WORK.

Hi,
Welcome to the SDN Forums!!!
You need to supply the PC file extension in the container element 'DOCUMENTTYPE'.
swc_set_element lt_message_container 'DOCUMENTTYPE' p_msgtyp.
In your case change the above statement as below:
swc_set_element lt_message_container 'DOCUMENTTYPE' 'pdf'.
<b>OR</b> change the default value of p_msgtyp to 'PDF'.
Cheers,
Ramki Maley.
Please reward points if the answer is helpful.
For info on awarding points click on this link: https://www.sdn.sap.com/sdn/index.sdn?page=crp_help.htm
Message was edited by: Ramki Maley

Upload file and link to sales order in SAP via rfc (C#)

Hello all,
In my company we have the possibility to attach files to sales orders, e.g. pdf files with the printing details.
These files are added by the GUI user, this works fine.
Now we have an extra order creation stream in which a pdf file has to be added to the SO without user interaction.
In a previous question I had a little question about the linking, that has been solved, I will post the test program later.
I now can link front end files (pdf's in this case) to the sales orders and it works fine.
Now we are developing a frontend in C# (build by a third party) which creates a sales order via a RFC. We also want that RFC to include the PDF file and link it to the created order.
In the interface of the RFC I included a table with 255 char lines. That is the same as in the example program. the problem is that our partner is yet unable to fill the interface in exact the same way as the example program does, so the linked pdf file is corrupted.
Does anyone have hints how C# should fill the interface table, or how I can change the interface?
code snippid table declaration for pdf table:
IT_PDF     LIKE     ZETEX_TAB_PDF
and
structure ZETEX_TAB_PDF consists of
LINE     CHAR255
the sample program (see other topic on where I got it)
REPORT zzfb_brc LINE-SIZE 260.
* Report Z_RMTIWARI_ATTACH_DOC_TO_BO
* Written By : Ram Manohar Tiwari
* Function   : We need to maintain links between Business Object and
*              the attachment.Attachment document is basiclally a
*              business object of type 'MESSAGE'.In order to maintain
*              links, first the attachment will be crated as Business
*              Object of type 'MESSAGE' using Message.Create method.
*              Need to check if we can also use FM
*              'SO_DOC_INSERT_WITH_ORIG_API1' or SO_OBJECT_INSERT rather
*              than using Message.Create method.
* I took this program and removed all the parts for adding URL's and
* notes.
* Include for BO macros
INCLUDE : <cntn01>.
* Load class.
CLASS cl_binary_relation DEFINITION LOAD.
CLASS cl_obl_object      DEFINITION LOAD.
PARAMETERS:
* Object_a
   p_botype LIKE obl_s_pbor-typeid DEFAULT 'BUS2032',    "SO
   p_bo_id LIKE obl_s_pbor-instid DEFAULT '0000757830', "example number
* Object_b
   p_docty LIKE obl_s_pbor-typeid DEFAULT 'MESSAGE' NO-DISPLAY,
   p_msgtyp LIKE sofm-doctp        DEFAULT 'EXT'     NO-DISPLAY,
* Relationship
   p_reltyp LIKE mdoblrel-reltype DEFAULT 'ATTA'.
TYPES: BEGIN OF ty_message_key,
        foltp     TYPE so_fol_tp,
        folyr     TYPE so_fol_yr,
        folno     TYPE so_fol_no,
        doctp     TYPE so_doc_tp,
        docyr     TYPE so_doc_yr,
        docno     TYPE so_doc_no,
        fortp     TYPE so_for_tp,
        foryr     TYPE so_for_yr,
        forno     TYPE so_for_no,
       END OF ty_message_key.
DATA : lv_message_key TYPE ty_message_key.
DATA : lo_message TYPE swc_object.
DATA : lt_doc_content TYPE STANDARD TABLE OF soli-line,
       ls_doc_content TYPE soli-line.
* Create an initial instance of BO 'MESSAGE' - to call the
* instance-independent method 'Create'.
swc_create_object lo_message 'MESSAGE' lv_message_key.
* Upload the pdf file, for now from the frontend, in the future from
* the server.
DATA:
* dsn(40) TYPE C VALUE '/usr/sap/trans/convert/1.pdf', "server location
l_lines TYPE i. "filelenght
CALL FUNCTION 'GUI_UPLOAD'
EXPORTING
    filename   = 'c:tsimple.pdf'
    filetype   = 'BIN'
IMPORTING
    filelength = l_lines
TABLES
    data_tab   = lt_doc_content.
* no exceptions, the file is there in this example
clear l_lines.
loop at lt_doc_content into ls_doc_content.
l_lines = l_lines + 255.
endloop.
compute l_lines =   l_lines
                  + STRLEN( ls_doc_content ).
** the coding for the server input, for later
*OPEN DATASET dsn FOR INPUT IN BINARY MODE.
*IF sy-subrc <> 0.
* EXIT.
*ENDIF.
*READ DATASET dsn INTO ls_doc_content.
*WHILE sy-subrc EQ 0.
* APPEND ls_doc_content TO lt_doc_content.
* READ DATASET dsn INTO ls_doc_content.
*ENDWHILE.
*CLEAR ls_doc_content.
*CLOSE DATASET dsn.
* define container to pass the parameter values to the method call
* in next step.
swc_container lt_message_container.
* Populate container with parameters for method
swc_set_element lt_message_container 'DOCUMENTTITLE' 'Some title'.
swc_set_element lt_message_container 'DOCUMENTLANGU' 'E'.
swc_set_element lt_message_container 'NO_DIALOG'     'X'.
swc_set_element lt_message_container 'DOCUMENTNAME' p_docty.
swc_set_element lt_message_container 'DOCUMENTTYPE' 'PDF'.
swc_set_element lt_message_container 'DocumentSize'    l_lines.
swc_set_element lt_message_container 'DocumentContent' lt_doc_content.
swc_call_method lo_message 'CREATE' lt_message_container.
* Refresh to get the reference of create 'MESSAGE' object for attachment
swc_refresh_object lo_message.
* Get Key of new object
swc_get_object_key lo_message lv_message_key.
* Now we have attachment as a business object instance. We can now
* attach it to our main business object instance.
* Create main BO object_a
DATA: lo_is_object_a TYPE sibflporb.
lo_is_object_a-instid = p_bo_id.
lo_is_object_a-typeid = p_botype.
lo_is_object_a-catid = 'BO'.
* Create attachment BO object_b
DATA: lo_is_object_b TYPE sibflporb.
lo_is_object_b-instid = lv_message_key.
lo_is_object_b-typeid = p_docty.
lo_is_object_b-catid = 'BO'.
*TRY.
CALL METHOD cl_binary_relation=>create_link
EXPORTING
    is_object_a = lo_is_object_a
    is_object_b = lo_is_object_b
    ip_reltype = p_reltyp.
* Check if everything OK...who cares!!
COMMIT WORK.

I woudl suggest you check ORDERS05 IDOC type (ORDCHG message type).
FM - idoc_input_ordchg

Two renewal orders and charges showing every month for one account and same renewal package, WHY

Why am I charged twice with two different orders every month for one package of 800 mins. Are they giving me 1600 minutes! I need only 800 minutes please, so please refund these extra order charges please. I just noticed this thing month today and on checking order history find that same practice has been followed for all my previous months transcations!

Hello and welcome to the Skype Community.
The duplicate charge has been reversed and the funds will be returned to you.

Reson for creation of Planned & Production Order ?

Hi,
I m having 1 material in Project(PS) with req qty as 4 and Production order is there with delivered n released status for the same. but when i m running COOIS its showing two Production order for the same.
1. Wth 4 quantity with delivered status.
2. Wth 1 quantity in Committed.
I m looking for the reason behind creation of 2nd Planned n Production order wth 1 qty which is showing the same WBS element as 1st Production order. I hav checked that material in project also. It is used Once in Project order with Req qty as 4 n Withdrawal Qty as 4.
Pls guide me to chk the reason behind the creation on 2nd Planned n Production Order with qty 1.
Thanks.
Amit Jain.

Thanks,
I have chkd following:
1. Safety stock in the material master. - "NO."
2. Run the MRP once again and check whether that additional order exist or not. - "I dont hav authorization."
3. Please check whether that extra order is visible on MD04 or not. If yes please check it's pegged requirement. - "Ya Extra Order is in list. What is Pegged stock n where to check it ?"
What els i can check ?
Thanks,
Amit.

2 months and still no broadband

So on March 31st I rang to do a homemove, as I had infinity and my new home doesn't (even though it's nearer to the exchange and there's a fibre cab a 100 yards down the road but ours isn't in the rollout plan for some daft reason)
They said they had to cancel the broadband and order the phone, on Monday June 2nd I finally got my home phone connected, all though out the process I was told the ADSL would be connected the day after. On Monday I was told I couldn't have the broadband until Wednesday, on Wednesday I was told Thursday and on Thursday I was told Friday.
After 6 or 7 calls on Friday I was promised it would be on by midnight, at 33 minutes past midnight it's still not on.
This is meant to be with your complaints team who are useless!!!
No one is accountable and no one has a desire to take ownership.
Please can someone help me

Welcome to this forum.
This is a customer to customer forum only,
This is where customers help each other get the most out of BT products & services.
Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
If you need direct help from BT or have an urgent problem please use this linkContact Us.
This is a public forum which can be viewed worldwide, so please do not post any personal information, especially phone numbers, account numbers, fault numbers, address information or email addresses, as this could be used to impersonate you.
Thanks
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

How to reduce quantity of posted material in GI order

Hi Guru's
I issued 2 number quantity of a material against an Planned Order. Only 1 qty was consumed, now i want 1 qty to be reversed in same order & want to create a return reservation so that i can return it back to Warehouse.Please suggest.
Regards
Rachin

Hi Rachin,
There is an alternative way to return the unused materials from order, apart from what Rakesh has suggested.
You can find a material document no against the issue of material to order, you can get the same in order via Extra ->Order documents ->Document Flow. Get this document no and go to MIGO transaction. Select the document type as return delivery and paste the document no which you got in Order. Now go to Quantity tab and enter the quantity you would like to return and post it.
You will see that the same has been reflected in the Actual cost in the order, actual cost will be reduced by the value of no of quantity you have returned.
Mark this as correct or helpful if this solution resolves your issue.
Regards,
Joydeep.

Order To Cash - Product Catalog Siebel CRM Design

Hi There
I'm trying to implement OOTB solution for "Oracle Communications Order To Cash", I've already deployed and configured sucessfully the following items:
-Oracle OSM O2A Cartridges
-Oracle Communications Order to Cash Integration Pack for Oracle Communications Order and Service Management
-Oracle Communications Order to Cash Integration Pack for Siebel CRM
-Oracle Communications Order to Cash Integration Pack for Oracle Communications Billing and Revenue Management
In the document "Guidelines for Building an Order to Activate Integrated Business Process Using AIA for Communications Foundation Pack 2.4" I found two Use Cases described in the OracleComms_OSM_O2A_SalesOrders_Sample:
-Double Play Promotion First-Time Purchase - Sales Order 10000
-Double Play Change Order - Sales Order 10030
In the document above I found the "Broadband-VoIP Double Play Commercial Offering" where is detailed the Components that we need to create in Siebel CRM and that's great.
But right now I have two questions to ask you:
1 - Can I get the Use Cases for the anothers scenarios conteined in the OracleComms_OSM_O2A_SalesOrders_Sample for example:
- Double Play Promotion change orders for broadband - Sales Order 10010
- Double Play Promotion change orders for VoIP - Sales Order 10020
Where a product is moved from one offer to another, those are complex scenarios that we have to Design in Siebel CRM ... The purpose is to define a Comercial Product Catalog that support that kind of actions that we have.
2 - Can I get the Billing Catalog design that supports that solution ?
Checking the Sample XML that we have in OSM Sample orders for the scenario "Double Play Promotion First-Time Purchase - Sales Order 10000" we could see in the /ItemReference/ClasificationCode elements a structure that looks like:
/account
     |
     ---- /service/broadband
     ---- /service/email
     ---- /service/content
     ---- /service/telco/VOIP
But we think that we need a service that groups both of the products asociated to the offer (Broadband, Voip) and we concibed something like that:
/account
     |
     /service
          |
          ---- /service/broadband
          ---- /service/email
          ---- /service/content
          ---- /service/telco/VOIP
But we need to have certainty about the design of catalogues in both systems (BRM, CRM)
If anyone can help me I'll be greatful.
Thank's in advance.
AndresG

Is there any error in the logfiles that points to a solution? Did you follow the instructions from the install document.
Marc
http://orasoa.blogspot.com

Broadband signal keeps dropping after upgrade

Ok, I recently upgraded my broadband from BT Total Broadband to Unlimited Broadband extra, where I also upgrade from HH3 to HH4. Since the upgrade I have noticed that my signal bars have been dropping on my PC, iPad & PS3 every couple of minute from full 5 bars to 4. This was never a problem before. It just fluctuates all the time.
I have tried changing channels using the smart wireless function, but this hasnt solved it.
The HH4 is in the exact location where my HH3 was, so shouldnt be the place of the hub causing the drops.
My knowledge is very limited on this subject, but I have never had this problem before.

a fluctuation of 5 to 4 bars should not cause a problem to your wireless devices. if you change channel then you woul change to manual and select your preferred wifi channel. if that is what you want then I would use inssider from metageek and that will show wifi ssids round about you and the free channels.. you can then select a free channel and change the channel in the hub and see if that helps
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Allow Sort Order to be configurable

Apparently, when I set Sort Order in Library (I like it as Captured Time), it is reset to the system-defined default of Added Order upon a new import. I'd like the preferred sort order to be either settable as a preference, or at least have the setting be "sticky" so that it stays at what the user sets it as until the user changes it. Thanks!
Dilip

Hello,
As you have discovered by default both dequeueing via a condition and dequeue via a correlation identifier have never honoured the sort order of the queue table.
You can get it to honour the sort order by setting the following event at the session or system level or in the spfile/pfile as follows
alter session set events '10866 trace name context forever, level 1';
or
alter system set events '10866 trace name context forever, level 1';
or
alter system set event='10866 trace name context forever, level 1' scope=spfile;
Once this is set and a dequeue condition is being used an extra order by based on the sort columns of the queue table will be added to the sql which is executed internally.
So this could have an impact on the dequeue performance when using a deq_condition or dequeueing via correlation id but ultimately you will have the ordering you require.
Thanks
Peter

Upgrading to Unlimited Broadband issues.

Hi,
I am currently on the bt total broadband 10 GB package and would like to upgrade to the Unlimited Broadband package. When I try to upgrade online the only options it eventually gives me is the current package im already on and the unlimited broadband 'extra' package which I dont want, I just want the 16 ppm unlimited package not the extra. Any ideas?

The same happened to me - although I was on option 2. I contacted 0800 800 030 as below. It took over an hour to get through - possibly due to the BT Sports launch - but when I finally did I was offered unlimited BB for £13.25 per month.

BT Broadband Extra - Ordering

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