BT broadband too low IP profile

Hi everyone,
Before I sent a message to the mods I wanted to see if anyone here could help me out.
I have just moved to the Deddington, Oxfordshire area where I have an ASDL line with BT up to speeds of 8mbps (advertised). However over the course of the past few weeks the speed has varied from 0.4mbps to 1.7mbps for download and 0.1-0.35mbps for uploading. This is obviously pretty slow and is directly effecting my work (I need to download some data via scp from a supercomputer for my work).
I did some investigation and it seems that my IP profile is set too low and I was hoping BT could increase this to match my actual line speed. The results from the bt speedchecker are:
 Download speedachieved during the test was - 1.87 Mbps
 For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
 Additional Information:
 Your DSL Connection Rate :7.42 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 2 Mbps
Also the connection data from my router (home hub3 ) is:
Line state:
Connected
Connection time:
1 days, 01:40:00
Downstream:
7.938 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Fast
Noise margin (Down/Up):
8.9 dB / 23.0 dB
Line attenuation (Down/Up):
21.0 dB / 12.0 dB
Output power (Down/Up):
19.8 dBm / 11.9 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
418 / 1
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
612 / 0
Error Seconds (Local/Remote):
402 / 1
Its only showing 1 day ish for connection because I've been testing it on my master socket or others to see if this made a difference (it doesn't). I've also tried the quiet line test and that works fine. Also I've unplugged my sky box. 
I think I saw something on one forum post where a user asked BT to manually increase their IP profile to close to 8mbps and then their connection improved to 6 or 7 mbps.
If anyone has any advice then I would be very grateful!
Thanks
Neil

your btspeedtester results do not agree with your stats as far as conenction speed - were they run a different times?  can you run new btspeedtester and post results.
you rpofile looks stuck at 2mb and if you can post router stats showing 3+ days conenction time then you can contact the mods and get it kicked into action but need to show 3+ days conection time first
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  • Please help! Is my IP profile too low and thus red...

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    Greatly appreciate any help here!
    If it is the IP profile, how do I get it improved? Contact a moderator?
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    just leave your router connected 24/7 for 3/5 days and the profile will come back to normal on it's own
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    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Another low 'IP Profile'

    In a similar post to 'My IP Profile is too low' from 27 December, I am also suffering from a very low IP profile:.
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    Until you can maintain a stable connection your ip profile will not increase can you ples try ther following 
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    also you could try the hints given by poster RogerB in this link they may help http://community.bt.com/t5/BB-in-Home/Poor-Broadband-speed/m-p/14217#M8397
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    This is a customer to customer self help forum the only BT presence here are the forum moderators
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