BT capped my line.............WHY ?

BT Broadband Capped ........why ?
I have been with BT for many years, from dial-up to Broadband. At present I'm on BT Broadband Option 3 Unlimited. I've never had a problem until now.
My BT exchange (Sacriston) supports ADSL 8mbs. That I live 0.4 kms from the exchange. The BT HUB is connected to the master socket, so no extensions. So I've always had an excellent connection.
Several days ago, my Internet Connection dropped from 6 or 7 mbs to 1.8 mbs. After doing all the tests and contacting BT, BT said that all the line tests were okay, but they admitted my line was capped at 2mbs.
I never download, my monthly usage averages 10 -14 gbs per month.
So why has it been capped ? Also how can i get it uncapped ?

My BT Hub
Broadband Connection Details:
Downstream: 5,120 kbps
Upstream: 448 kbps
Results of Speed test are as follows :
 Download speedachieved during the test was - 1797 Kbps
 For your connection, the acceptable range of speeds is 400-2000 Kbps.
 Additional Information:
 Your DSL Connection Rate :5120 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
 IP Profile for your line is - 2000 Kbps

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