BT Cloud - All files appearing in Trash

Without me doing anything, it seems that all my backed up files are now appearing in Trash as well appearing under the correct device.  Also, the app is reporting that I have 62GB in trash even though the files are freely able to view.  What is going on?

Hi sidda01,
Welcome and thanks or posting. This doesn't sound right. I'll take a look for you. Drop me an email with your details. You'll get the 'contact us' link in my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Similar Messages

  • Files appearing in trash

    Several times each day three files just appear in my Trash. They are named 1.spoke, 2.spoke and 3.spoke. Does anyone have any idea what these are and why they keep appearing in my Trash?

    David, did you ever find out what was happening? I've got the same thing happening and can't find info anywhere. I first noticed it after joining and unsecured network at a Hyatt Hotel. I'm using a macbook pro, and the only clue I can find is that the files appear to have something to do with my iDisk. Do you have mobile me too?

  • Random Files Appearing in trash

    A few Days ago I discovered the following files in my trash,
    ¶bmÄR.lq¶
    qì"t,M». .B
    úÚ]H␀␀.␀␀␀
    When I empty the trash the files don't go away. I tried Securely emptying the trash but i got the same result. Also According to the finder they are zero kilobytes in size and are aliases and when I try to use get info on them or drag them away from the trash they go away. But Anytime i restart my computer or drag a new file into the trash the files reappear.

    Welcome to Apple Discussions.
    See if this user tip helps.
    -mj

  • Finder copy doesn't copy all files

    I have a dedicated disk for my Aperture masters, and to back this up while also defragging (according to a method described by Kevin J Doyle and Matthew Bergsma on the Aperture forum) I'm simply doing a Finder copy of the masters. I may have made a mistake when I relocated my masters a few months ago, because I put all 40,000 files in a single directory, at the "root" level of the drive.
    I've searched around to see if there is a limit to the number of items in a single directory, and saw guesses but nothing definitive.
    The problem is that when I try to copy the files, the Finder shows all 40,000 selected, but only copies 10,000 or so. I can't figure out why. If needed I can relocate the masters again into project folders, but I'm very curious why I'm seeing the partial copy.
    Rob

    I've got the same problem when copying multiple large files from the desktop to a network drive on Windows Home Server (using drag/drop). The files are about 1gb each, and if I copy more than one at a time, at least one will dissapear on the target machine. This is VERY repeatable.
    When I watch it closely, I can see temporary files for all files appear, and the number of items, and the total size reported in the copy status on the Mac are correct. In fact, it takes about the correct amount of time for the total size copied. However, when the copy is complete, some of the files on the target drive vanish. There is no error dialog, files just go poof. Dragging the missing files again works, as long as no more than one is copied at a time.
    A test with a few small files works fine. This only fails with large files. The total copied is less than 2gb, so this doesn't seem to be a FAT32 problem. There is ample space on the destination drive (over 1Tb free). The Mac is on a wireless 802.11N lan.
    - Bruce

  • Strange looking file keeps appearing in Trash -

    Over the past two days I keep finding a file called "␀␀␀õ␀␀.␀␀" in the Trash and if I do a Get Info on it it usually disappears. The next time I open the Trash it re-appears however.
    If I empty the Trash without listing the contents first, it will again disappear but then the next time I open the Trash it re-appears again. This is really frustrating because the Trash always seems to have stuff that needs to be deleted.
    I've used Terminal to look at the .Trash folder in my profile and done a ls -la to see all files including hidden files and there's nothing showing in the folder listing. However this **** file in he Finder keeps appearing.
    I've also done a verify and repair of disk permissions and done a verify disk in Disk Utility. No problems were listed with either check.
    Any ideas as to get rid of it?
    Regards,
    Jason

    If you do an "ls on .Trash" you won't find it. If you do a "sudo rm -rf ~/.Trash", it's still there...
    That's because it is, in fact, not there. It's on another volume. Are you running windows?
    See this thread:
    http://discussions.apple.com/thread.jspa?threadID=1369798&tstart=0
    -mj
    [email protected]

  • Photos that have been deleted to aperture trash cannot be viewed. Any assistance is welcome in fixing this bug. The showing all files option is selected in the filter. System is 10.8.4, aperture version 3.4.5

    Photos that have been deleted to aperture trash cannot be viewed. Any assistance is welcome in fixing this bug. The showing all files option is selected in the filter. System is 10.8.4. Aperture version 3.4.5. Used to be able to view the files then all of a sudden they have stop appearing. Once the aperture trash is emptied the files can be viewed in the system trash. Becomes quite annoying if you want to review the aperture trash files before deletion.

    Photos that have been deleted to aperture trash cannot be viewed  ...
    The showing all files option is selected in the filter.
    Cookiemonster, previously Frank Caggiano's magic helped in this situation - have you tried the double, double Caggiano as described here?
        Images not appearing in browser, search filter is cleared
    https://discussions.apple.com/docs/DOC-3062
    In the most recent version I cannot get this trick to work, however. But try it anyway, maybe it is just my macthat has an issue.
    Did this happen directly after the update? Where is your library located, on an external or an internal drive? Are your originals managed or referenced?
    I'd try next to check, if this is caused by the library, by creating a small test library and trying to trash pictures there. If it works well in a new library try to repair the database and the permissions on your regular library.  See:
    http://documentation.apple.com/en/aperture/usermanual/index.html#chapter=27%26se ction=10%26tasks=true
    Regards
    Léonie

  • Found several folders empty.  The files were found in the trash.  All files are MS products.  Is this a virus of some sort?

    I recently found several of my folders were emtpy.  Out of desperation I looked in the Trash, and found that all my files are somewhat systematically being moved to the trash.  All the files are MS (I use Office for Mac), including Adobe.  Has anyone experienced this?  What's the "fix"? 

    I found another thread discussing a problem similar to yours:
    https://discussions.apple.com/message/22613149#22613149 ("Files in my trash bin which I didn't put")
    One of the people who responded, thomas_r., is a virus expert and has an excellent website -- thesafemac.com -- all about Macs and viruses. He did not think a virus would cause this.
    So I'd definitely recommend making a backup (or preferably two, since hard drives eventually fail), and you could upgrade to Mavericks (especially since Snow Leopard appears to be no longer supported by Apple) -- but based on Thomas's reply, I don't think a virus is causing this.

  • Already deleted all files from my MINIMAC and still appears to have only 200 gb free. How do I format the macmini?

    Already deleted all files from my MINIMAC and still appears to have only 200 gb free. How do I format the macmini?

    If you deleted from within the OS, did you empty the Trash?

  • "AddressBook-v22.abcddb.incompatible" files keep appearing in Trash.

    NOTE: I am using an AFP mounted network home from an OS X Server. This is very important to keep in mind. If you don't have actual experience with this environment, please don't answer. Thanks!
    * AddressBook-v22.abcddb.incompatible files keep appearing in ~/.Trash
    * I have already rebuilt the database, rebooted, logged in/out.
    * I have already removed the files, purged the Address Book database, and re-synced from MobileMe.
    * The files continue to appear.
    This ONLY occurs on the 10.6.x machines. It does NOT happen on 10.5.
    Has anybody else seen this and been able to resolve it in a network home environment? Thanks!

    Hi,
    I’m using a 10.6 Server with OD network accounts. I had the same files appear when a user was logging in on a client running 10.5 (PPC Mac) and the next time on a 10.6 client. Sometimes when this happened the user’s address book was completely empty and had to be restored from backup. The problem went away when we started to only use 10.6 clients. Of course this meant to replace all the PPC Macs with Intels...
    Björn
    PS: You should post such questions in the Mac OS X Server forum so you don’t get unwanted responses.

  • !How can I restore files from my trash back to "All Documents"!

    How can I restore my files in the trash bin back to where I got them? "Places/All Documents"?

    Even trying that isn't an option! I've honestly tried every way that I can think of!

  • My computer broke and i lost all files including ITunes. what happens to all the stuff purchased already. will this appear in itues when i download it agian? how can i save the music on my ipod and transfere it over to the new itunes?

    my computer broke and i lost all files including ITunes. what happens to all the stuff purchased already. will this appear in itues when i download it agian? how can i save the music on my ipod and transfere it over to the new itunes?

    Unfortunely, all movies and songs purchased in iTunes will be lost...you'll have to purchase them again! Any applications you've purchased, you can download again for free.
    Music Rescue is a program you can use to transfer any and all data (music, movies, pictures..) from your iPod to your computer, and iTunes.
    http://www.kennettnet.co.uk/products/musicrescue/

  • Having an AppleScript Move All Files of a Certain Type From Sub-Folders to Trash

    Greetings, everyone. With my introductory post, I would like to ask for help with an AppleScript I've been slaving over for the past five hours or so. I have tried Terminal and Finder commands both, along with lots and lots of Googling, and I cannot seem to get this to work.
    Specfically, I want a script to look into a folder and all of its sub-directories, locate all files with a certain extension (in this case, APP), and then send every one of those files to the trash. Originally, I planned to delete them directly with Terminal commands that required verification, but I couldn't get that to work, and I thought that this would be a more average user-friendly version, anyway.
    I also wondered if there was any universal means of referring to a system drive without referring to it by its name, since (as you'll see in the script) the directory that these *.app files will be moved from is in the Users/Shared hierarchy. However, it's meant to be used on multiple computers, so naming the OS drive on one won't work for others. If no such wild card exists, is what I'm doing now (having the script placed in the root folder of the OS drive) acceptable?
    As it is, when I run this script, it displays all the dialogs, but the APP files aren't moved. It doesn't error at all in the AppleScript editor, it just runs and then closes down. I don't know what I'm doing wrong.
    Thank you in advance for any help you can provide.
    =====
    if button returned of (display dialog "Trash all of the APP files in your SuchAndSuch folder? (This script must be in the root directory of your system drive.)" buttons {"Yes, I'm ready", "No"} default button 2 cancel button 2 with title "SuchAndSuch Folder Prep" with icon caution) is "Yes, I'm ready" then
        set theFolder to ":Users:Shared:SuchAndSuch:" as alias
        tell application "Finder"
            set theFiles to every file of theFolder whose name extension is "app"
            move theFiles to trash
        end tell
    end if
    if button returned of (display dialog "The APP files have been trashed." buttons {"OK"} default button 1 with title "SuchAndSuch Folder Prep" with icon 1) is "OK" then
    end if

    Well, you've done more fiddling than that; you've moved everything inside the Finder tell block.  Why did you do that?  If you recall my point 2 above, it is difficult to use POSIX paths or the POSIX file command inside Finder tell blocks without generating errors, but you've done both in your revision.  I'm surprised that you're surprised that it doesn't work. 
    Applescript tries to be user-friendly, but it's still a programming language, and like any programming language the devil is in the details.  Changes that seem small and innocuous to you can make big differences in the result you get.
    Now:
    /Users/Shared should be machine independent in POSIX: you don't need to specify the hard drive name and it should be universal on all OS X installations.  You can specify it directly.
    The Finder's delete command moves fils to the trash, it doesn't erase them.  Trying to use the move command to get files to the trash is a little bass-ackwards.
    Don't put anything inside a Finder tell block unless it has to be processed by the Finder.  If you do you're just begging for errors.
    There's no need to put the script at the root level of the drive.  If the Finder needs permission to delete a file it will ask.
    untangled and revised:
    set subfolderOfSharedFolder to quoted form of "/Users/Shared/<subfolder name>"
    set response to display dialog "Trash all of the APP files in your <subfolder name> folder?" buttons {"Yes, I'm ready", "No"} default button 2 cancel button 2 with title "<subfolder name> Folder Prep" with icon caution
    if button returned of response is "Yes, I'm ready" then
      -- run spotlight search
              set filesToDelete to paragraphs of (do shell script "mdfind 'kMDItemFSName == *.app c' -onlyin " & subfolderOfSharedFolder)
      -- convert posix paths to file specifiers
              repeat with thisFile in filesToDelete
                        set (contents of thisFile) to POSIX file thisFile
              end repeat
              tell application "Finder"
      delete filesToDelete
              end tell
              if button returned of (display dialog "The APP files have been trashed." buttons {"OK"} default button 1 with title "SuchAndSuch Folder Prep" with icon 1) is "OK" then
              end if
    end if

  • My iPhoto 11, V 9.4.2, locks up/freezes when I attempt to empty the iPhoto trash bin.  Originally, I thought it was due to 800  files in the trash, however, I removed ALL but 5 photos from the trash and it continues to lock up.

    My iPhoto 11, V 9.4.2, locks up/freezes when I attempt to empty the iPhoto trash bin. 
    Originally, I thought it was due to 800+ files in the trash, however, I removed all but 5 photo files from the trash and it continues to lock up.  Inititally the "progress" bar would get to about 1/2 way and then it would stop and stall.  However, now the progress bar no longer shows a progress line it immediately freezes and locks up. Can anyone help? 

    You may have damaged the library - Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library
    LN

  • SOMETHING IS WRONG, I SEND A FILE TO TRASH AND DOES NOT APPEAR IN TRASH, THE TRASH IS EMPTY

    SOMETHING IS WRONG, I SEND A FILE TO TRASH AND DOES NOT APPEAR IN TRASH, THE TRASH IS EMPTY

    I had the same problem. It was solved see the discussion at  https://discussions.apple.com/message/19433909#19433909

  • HT201269 My PC crashed. iTunes was on it and now all files are gone. All music does exist on iPad. How do I get the music that had been downloaded from iTunes and copied from my CDs onto new PC from iPad. Would rather not use cloud.

    PC crashed. iTunes was on it and now all files are gone. All music both purchased  and copied from CDs is on iPad. How do I get the music back onto the PC without using the cloud. Afraid if sync will wipe all music from iPad.

    You would need to download iTunes on comp and download purchases again (you don't have to pay again) and upload your CDs again IF you sync your iPad to your computer it will erase everything

Maybe you are looking for

  • How do I change the "gray" color selection for icons in Finder to brown?

    Is there a way to change the selection of colors offered by the dropdown File menu for desktop and folder icons? I use a lot of color coding for the files and folders in my windows, and gray just looks like "dimmed out" to me. I know how to get the c

  • Exposing business services as webservices

    Hi All, Im new to webservices.I have a running java web application. I need to expose some methods as webservices. Can it be possible to create a single ear file,using which i can access webapplication and webservice wsdl file and how Regards, Bhuvan

  • Is it possible to have a link to delete a value in a SQL report?

    Application Express 3.1.0.00.32 I have a simple table with a listing of names (project managers) and would like to have a link in a separate column that would have the pm removed (delete the pk_id from the table). I have tried several things without

  • Why I can't use any Effect in my Ps Touch?

    I installed Ps Touch in my galaxy tab 3 7 couple of days ago, it's amazing and I love it. But there is a sirious problem. None of effects work! For example I want to try sunny afternoon, I use the effect but nothing changes. There is simillar problem

  • Resource Assignment Summary Line Not Adding Up Correctly

    Hi everyone! I have trawled through numerous sources but am yet to find a resolution to the following issue, I hope someone can help! :-) I'm currently using MS Project 2010 (SP2) along with PWA/Project Server 2010 and I'm having some issue with the