BT Cloud - Cannot open certain files on my Android...

I have downloaded BT Cloud on to my desktop & laptop PCs (both Win7) also onto my Nexus 7 (2013) (version 4.4.2) and Asus TF101 (4.0.3), both running Android.   So far I think it is great but I cannot open the following files on the Android devices:
1>  My Docs.ink.    2> Panorama.psd.    3>  ehthumbs.db     4>   Desktop.ini
On trying to open, the following is displayed:   <Your device does not support this file type>.
.jpg and videos seem to display, although some do not.  As I have just started using Cloud, does this mean that it is still loading in the full amount of photos etc?.       Do I need some other software or is it impossible.    BT state that I can look at computer content on all my devices but this seems a problem.  Any advice would be much appreciated.

Hi Pastel10
The files you're trying to access are as follows:
1> My Docs.ink - A shortcut to a Microsoft Windows folder
2> Panorama.psd - An Adobe Photoshop Image (so you'll need Photoshop on your android to load it)
3> ehthumbs.db - A Windows Database file to show Thumbnail previews in Windows
4> Desktop.ini - A Windows Data File relating to your PC's desktop
These can only be accessed on the PC.
Although not an exhaustive list, to give you a flavour as to what Cloud is commonly used for, the files which you'll be able to commonly share between devices are:
Microsoft Office (Word Documents, Excel Spreadsheets, Powerpoint etc)
Pictures
Music
Video
Saved Webpages
Hope this helps

Similar Messages

  • Cannot open certain files from microsoft

    I get e-mails from friends from Microsoft users. usually attachments of a "folder" file. It seems I cannot open these things which is very frustrating. Have adobe acrobat reader. Still cannot open? What can I buy or download so I can open these files?
    Also if i get the new imac with windows will it be easier to open these things??
    That is a problem between Mac and windows users cannot always open attachments. Cannot predict who sends me what so i cannot tell them how to send it so MACS can open?

    You cannot open a Powerpoint document without some software that knows how to open them, so even if you were using a Windows PC, you could still not open Powerpoint documents unless you had Microsoft Office or some other program that understands Powerpoint documents. So no, having Windows running on your Mac will not help you open Powerpoint documents.
    Keynote comes as part of Apple's iWork bundle, which includes Keynote and Pages. It costs $79. I have it, and it works great.
    NeoOffice 2.1 can be downloaded for free, right now. What you saw on their website was only the Early Access program for downloading the next version, 2.2.1, which will be available for free to the public on August 27th. However, version 2.1 is available for free download right now. I also use NeoOffice, and it works great too.

  • "application cannot be found" when trying to open certain files

      Recently i upgraded my computer to Mavericks recently and I've been having a problem opening certain files.  In one day I upgraded to Mavericks and I also updated my Adobe programs to the Creative Cloud.  Ever since then I cannot open any of my Adobe files.  They are all saved as under the CS4 legacy format.  I uninstalled CS4 after installing the Creative Cloud.  Every time I try to open one of these files previously created in CS4, whether it is a photoshop ot illustrator file, I get the error message "The application cannot be found".  I also can see no preview or thumbnails for the files.  I talked to Adobe Support and we went through a process of deleting my preferences and it didn't work.  I restarted my machine and it worked.  It worked for a day and now after starting up my machine today it is saying the same thing again.  After a while it just out of nowhere started working again.  I'll be clear and say that I was logged into my adobe account and there were no network interuptions. 
    By the way, the new versions (Creative Cloud) of the adobe programs all work just fine and If I save something then it works fine.  It is only when trying to read a file from a previous format. 

    If you are attempting to start Adobe Creative Cloud by opening a file created by its previous version, open the Adobe Creative Cloud app first, then choose Open from its File menu and select the old file. The files you are attempting to open were associated with the version you used to create them, which is now gone.
    After opening them, save them again. From then on, opening them will probably open Adobe CC directly.

  • I cannot open pdf files from one supplier when using Adobe Reader but I can using another Viewer

    I cannot open pdf files from one supplier when using Adobe Reader but I can open it if using Google PDF viewer or another viewer. The Adobe reader gives the error "There was an error opening this document. The file is damaged and could not be repaired" when I try to open the file. The version of Adobe Reader is 10.1.7, however I have tried other versions and they all fail the same way.  I have tested on a number of different PC's in different networks and all fail using Adobe Reader but work using alternate viewer. Also the PC's will open a PDF from any other source.

    Newer Reader versions are more strict than older versions (and other PDF viewers).  If certain minimum requirements are not met, Reader will tell you that the PDF is damaged.  This can happen when a document was created with software that does not adhere to PDF standards, or when the file was damaged during a download or email transmission.
    You should contact the creator of these PDFs.

  • I cannot open Pages files

    After upgrading to Pages 5, I cannot open Pages files sent to me by other people.  It does not matter whether they were created in Pages 08, or Pages 5; if they were created on another computer, I cannot open them. Any thoughts?
    (I use a MacBook Air, OSX 10.9.2 and Pages 5.1)
    Thanks!

    The Pages 5 fiile format uses a complex zipped package that is not understood by anyone outside of the Apple employees responsible for it.
    This creates problems when they are transfered by anything other than iCloud or Apple's server software.
    Pages 5.1 is the particular culprit. Astonishingly the point release is incompatible with Pages 5 and 5.01 files. Something that does not bode well for the future as Apple very, very slowly tries to dig its way out of the hole it has made for its users with the New Pages, Numbers and Keynote.
    The increasing number of Pages 5.1 users who are reporting they can not open Pages 5.1 files with Pages 5.1 is eliciting no visible response from Apple. Certainly no warning to its users to avoid the fatal consequences of using its software.
    Since all Pages file formats are essentially incompatible and proprietary, with virtually every other system out there, it is actually an improvement using Pages '09 because it is a settled format and parsable to a certain degree where the Pages 5 file format is obviously not.
    Pages '09 works, so why not use it where Pages 5 does not?
    If the whole change is disturbing you, as it should, then it would be wise to seek an entirely different solution. We are recommending looking at LibreOffice [free] which is maturing nicely, is available on all leading paltforms and uses open, parseable formats with a degree of confidence totally absent for Pages.
    Peter

  • Cannot open raw files in LR 3.4

    I cannot see or open any raw files.  Mine are NEF files from a D7000.  I was able to open in PS5 but my trial just ran out and can't purchase until next week and I am in a bit of a time crunch.  I do have 64 bit vista and I know there have been issues, but I thought it was fixed with this latest version.  I have downloaded most recent adobe raw updates.  Thank You

    Do I understand you correctly that you can import your NEF-files into LR directly from your memory card but not the RAW files that are already on your hard drive?
    If this is so then something must have happened to these files. In which format are they? You mentioned that you previously edited them in PS - did you use Photoshop itself or did you use the RAW plug-in that is accessible in Bridge?
    If you edited them in PS you could not have saved them in NEF-format. PS cannot save  in true RAW-format. There is a so-called RAW file format in PS but that is not the true RAW format that comes out of your camera and LR cannot read this PS-RAW-format. Which format did you use? LR can only read and open certain file formats - apart from the camera-RAW (like NEF), it reads TIFF, JPG, PSD.
    As a beginner in LR you would benefit from watching some of the excellent Adobe tutorials that are available on the Adobe website.
    This is the link: http://tv.adobe.com/product/lightroom/
    WW

  • Cannot open DNG files in CS3 or Lightroom?

    When I convert RAW files from my new DMC-LF1 camera to DNG, I can not open the files in CS3 or Lightroom. Isn't DNG supposed to be a universal format?
    I do not have problems with converted DNG files from my Nikon cameras.

    I use the free Adobe DNG Converter vers. 8.1 der supporter mit Panasonic DMC-LF1. I just downloaded this version and now am able to open my Panasonic DNGs in Lightroom, but not in CS3. There are no problems opening my Nikon DNGs in both programs.
    This certainly leaves the problem about DNG as a universal format lasting far out in the future, doesn't matter what camera the file came from.
    Den 29/12/2013 kl. 15.58 skrev Sulaco:
    Re: Cannot open DNG files in CS3 or Lightroom?
    created by Sulaco in Photoshop General Discussion - View the full discussion
    As far as I know DNG is supposed to be standardised format. What are you using to convert the RAW files to DNG?
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5963467#5963467
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5963467#5963467
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5963467#5963467. In the Actions box on the right, click the Stop Email Notifications link.       
    Start a new discussion in Photoshop General Discussion at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • I cannot open PDF files

    Hallo,
    I cannot open PDF files.
    I download them, when I try to open, the message with damaged file and cannot be repared appears on my screen.I did delete and install Adobe Reader, but I have the same problem.
    Can anyone help?

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • "Cannot open resource file" when InDesign CS6 starts.

    I have an Intel Mac Pro running OS/X Snow Leopard.
    When I open InDesign CS6 I get an error "Cannot open resource file", but there is no indication of what file it can't open.
    When I click OK in the dialog box, InDesign opens and appears to be working.
    I am concerned that this may cause a problem as I continue to use it.
    Is there any way I can correct this issue?
    I also have InDesign CS5.5 installed on the same Mac and it runs fine with no resource error.

    I tried uninstalling InDesign, once I figured out how to do that with Creative Cloud that is (it's not an option in the Adobe Application Manager - which I think it should be).
    Anyway, after uninstalling and reinstalling, the error is still there.
    I also tried Peter's suggestion to remove the InDesign Defaults and InDesign SavedData and have them recreated but that didn't work either. I even tried the cmd-ctrl-opt-shift method to delete the preference files and still I get the "Cannot open resource file" error.
    I thought that it was just a glitch since if I click "OK" in the dialogue box InDesign seems to open fine and then even let me open up a document that I had been working on in InDesign CS5.5.
    But ....
    Even though the document opened fine, as soon as I click on a text field, any text field, InDesign crashes.
    I tried three different documents and it does the same thing.
    It didn't crash when I selected a graphic or an embedded pdf but it does as soon as I click on any text field.
    Does that help narrow down what the resource file error is?
    By the way, I can open InDesign CS5.5 just fine (same computer) with no resource file error and it does not crash when I select a text field, so the issue seems to be strictly with CS6.

  • When I try to download firefox I get this error "cannot open output file". I had firefox once but uninstalled it now I cant' reinstall. Why?

    I had firefox but uninstalled it because of problems with add on Recipefox. Now when I try to reinstall it I get and error message "cannot open output file". I really liked firefox, How do I get it back?

    When you click the download link on [http://getfirefox.com GetFirefox.com], you should be asked if you wish to Run or Save the file. If the described situation happens when trying to Run the download, try instead to Save it and put the file on your Desktop or a similar place where you are certain that you can find it again.
    When the download is complete, try double-clicking the downloaded file in the normal Windows Explorer (browse your way to the file from My Computer). This should start the installation.
    If you notice in the Explorer window that the file seems to be lacking the Firefox orange/blue icon, rightclick the file and select Properties. The picture should look somewhat like the attached picture (except that mine's in danish, but that is irrelevant) if saved correctly - if it does NOT look like this, please describe the contents or attach a screenshot of the box. Especially what it says under "File type" - it should be "Program"; if it's not, we'll have to look into what the problem could be here.
    Slightly off-topic, your Internet Explorer seems to be quite a bit out of date (IE 6, where current version is IE 8), so I would strongly recommend that you try to run Windows Update to get your system updated. If this is a company system (like a Terminal Server thin client machine), this may not be possible, and your system administrator will most likely have to help you.

  • 896358: Cannot open CHM files

    I hope this isn't indicative of MS's patch quality continuing to take a nosedive.
    I need for certain users to be able to open CHM files from a network share.  Easy cheesy.  Sadly the 'workarounds' seem to function (or not) wildly differently across OS versions and architecture. 
    I have Win7 64 and 32 bit machines.  64 bit work fine when the 'allowed' URLs are specified in the registry (HKLM\Software\Microsoft\HTMLhelp\1.x\ItssRestrictions - value UrlAllowList).  No zone modification needed.
    However;
    32 bit Win 7 machines do not work with this method.  Unless the user is a local administrator (not happening).  I cannot get them to work at all.  Can anyone please help me understand what needs to be done differently for these clients?
    Thanks!

    Hi n4,
    Have you tried to add a MaxAllowedZone value under the registry key?
    HKLM\Software\Microsoft\HTMLhelp\1.x\ItssRestrictions
    If not, you may take a try:
    1. Right-click the ItssRestrictions subkey, point to New, and then click DWORD Value.
    2. Type MaxAllowedZone, and then press Enter.
    3. Right-click the MaxAllowedZone value, and then click Modify.
    4. In the Value data box, type 1, and then click OK.
    5. Quit Registry Editor.
    If the above steps do not work for you, please see
    http://support.microsoft.com/kb/896358 for alternatives.
    More threads for reference:
    https://social.technet.microsoft.com/Forums/ie/en-US/3cd184ca-6a16-4039-a8a0-a2538613d604/cannot-open-chm-files?forum=w7itprogeneral
    Regards
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Installing OSX Lion has killed Macromedia (Adobe) Freehand 11. I now cannot open valuable files for publications, some 'underway'. Apparently because Apple, in their wisdom, have decided to no longer support 'Power PC' software. Any solutions?

    Installing Mac OSX Lion has killed Macromedia (Adobe) Freehand 11 – which is otherwise perfectly viable, current graphics software (originally designed for Mac, I thought). I now cannot open valuable files used to create figures for publications, and work 'underway' is dead in the water. Apparently Apple, in their wisdom, have decided to no longer support 'Power PC' software. Any solutions? Work arounds?

    Manonabike wrote:
    Good point/question (Does Lion have some function I need/want?). It seems, from the blurb, that the move to iCloud requires, or will be best supported by, Lion. Certainly they're saying that iOS5 on iPhone will be needed, and it's implied that iOS5 and Lion are designed for compatibility. So yes, perhaps, not sure.
    At this exact moment in time, yes, Lion is required. There are "rumors" of a 10.6.9 SL release for iCloud, but that type of discussion is not allowed here, so I won't discuss it.
    However, your idea, and from the other replies, to run SL on another partition – yes I did backup before installing Lion – sounds like a way forward. I'll try it – thanks!
    I do think that's the best plan at present. You're welcome, and good luck.

  • I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

    I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

    Did you try to open teh fle by double-clicking its icon? If the file was made with an older version of Office, you may get that message. Try opeing PP and, from its "File" menu, see if you can open the ppt. I've foundthat often gets around that message and then yo ucan save the file from the newer version.
    If that doesn't work, consider asking in the Microsoft Office: Mac forums here:
    Office for Mac forums
    PowerPoint is not an Apple product and it seems a lot of people around here avoid Office.

  • Is there any timeline soon that apple users will be able to open things that need adobe flash player?  I can not even play any games on Facebook, I can't open certain files, pictures sent to me or things like forms I news to see when I am not home

    I am so frustrated about Adobe Flash player. I can not play any Facebook games, open certain files and pictures and documents that I need to access because not only does this phone not do it but my old Palm Pre couldn't do it either. I have had so many times where I needed to access things either online or via email, or message that I can not even look at because of this. I have to wait until I for home or ask someone else to do it for me which is embarrassing. I rave about my iPhone 4S all the time because it is truly great except for this. When it use to happen with my Pal Pre I figures once I got my iPhone that it wouldn't happen anymore but I guess I was completely wrong. I have had this problem for years and always get a message saying that it's being worked on. Well a couple of years is a long time to work on it. I understand about contracts and stuff but why is it taking a company such as Apple to be able to get it for their products? I get a lot and always want to play the games on Facebook but I can't do it on most of them at least the ones I have tried. So I can not play against anyone at that time I have to wait until I get home or use someone else's computer or something. Please tell me that in the extremely near future that this will not be a problem anymore. PLEASE!!  I am sure I am not the only one out there who is having issues and if you do get it available please let there be an upload/upgrade for current phones and not just for future versions of Apple phones. That just wouldnt be very fair to all of your loyal customers and tell everyone to get your products because they are great and end up leaving this little problem out until they by your phone.  Especially if they just got the phone they have. You guys are awesome with technology I have faith that you can make this available to all Apple products old and new by uploads or upgrades. Thank you hopefully can give me some info about the status with this or if there wen is one. I would have thought that being a company such as you are that it would already be taking care of right from the beginning and not wait years to take care of somewhat that is very important ro have especially when there is so much our there using Adobe Flash now. I am not sure if this is just a blog with customers or if the company actually sees these posts but I am just hoping company or not that someone knows something about this. Thank you for your time and for reading this entire post if you have even gotten this far.

    Oh no... NOT THE 99-PAGER!!! Anything but THAT!!!

  • I am working in text edit and cannot open my file. Error message says it is in the wrong format, truncated or corrupted. what to do?

    I am working in text edit and cannot open my file. Error message says it is in the wrong format, truncated or corrupted. what to do?

    Try opening Disk Utility in your Applications-Utilities folder and repair permissions.

Maybe you are looking for

  • Workflow error

    Hi, I'm receiving the below error during workflow in progress.. Note: Due to heavy load, the latest workflow operation has been queued. It will attempt to resume at a later time. Anandhan.S Remember to 'mark or propose as answer' or 'vote as helpful'

  • DVD's created from iDVD 6.0.2 won't play in other DVD players

    I currently purchased a MacBook Pro with the new iLife, I am running iDVD 6.0.2 and have created a DVD of a home movie. I have tested the playback of the DVD in the Mac and it works perfectly; however, I have now tried it in 3 other DVD players (a ho

  • How to set a very very long string in Binder

    Hello Everybody, I want to set a string in the binder from my Filter. Is there some limit to length of string that can be set. fyi i am using the following code to do that. serviceBinder.putLocal("ListOfNames", strItemName.toString()); thanks, sapan

  • Use of activating SAP default ATM window in DBACOCKPIT

    Hi Friends, As part of Glive implementation SAP asking us The SAP default ATM window is not configured/active. What is the use of ATM Configuration and Diagnostics. What are advantages of we activating SAP default ATM window using DBACOCKPIT. Please

  • Image printing issue

    I want to print maps or coupons. It will print just fine the borders and top/bottom lines, but inside the borders is very faint if there at all. Help!