BT Cloud Multiple Problem Please Help

Activated BT Cloud and received an email saying I have 2GB allowance. As an Infinity 2 customer I thought it was 50GB?
The Mac client is refusing to do anything. Backup Paused. The only messages seem to suggest I have 0 bytes used and 0 bytes available.
The Web client just spins a wheel in the middle of the screen. I have tried Safari and Opera.
The Iphone client says Could not login. Could not find the file. Please try again. I am sure my BT ID (not my email) is correct as I can access my account on the BT website.
Are all these problems related or am I just unlucky
Thank you in advance, Stephen.
Solved!
Go to Solution.

Hi Stephen,
Thanks for posting. I think we need to look into this for you. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile. Once I have the details we'll take it from there.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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Multiple problems, please help, I am freaking out.

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So, while using the loop and taking a picture, the ipod slipped out of my hand. Luckily, the loop saved its life! Until it fell. The ipod on the ground, face down, with the loop sliding down my arm. The loop had slipped off of the button.
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Would this be considered a defect, since the loop that came with the ipod, from apple, failed to work to its design? Or is it possible that there is a defect in the loop button? I have an appointment at the genius bar tomorrow, is it even worth going?

I di not understand that happened. I would make an appointment at the Genus Bar of an Apple store and make your case..
Apple Retail Store - Genius Bar

I want to update to LION,on my Macbook Pro duo core, (october 2006) because Adobe CC needs at least that. I know my computer is old, but works perfect to me and I do not want to stay in Adobe CS6 since I have access to Adobe Cloud CC. Please help.

I want to update to LION,on my Macbook Pro CORE 2 DUO, (october 2006) because Adobe CC needs at least that. I know my computer is old, but works perfect to me and I do not want to stay in Adobe CS6 since I have access to Adobe Cloud CC. Please help.
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slow wake ups from sleep
slower start up time about 30-40 seconds longer then what you have now
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My iphone is on recovery mode and i can´t turn on it, when i try to recover it from itunes i get: "unknown error (36), i´ve tried to do lot of things but i can´t solve my problem. please help!!

my iphone is on recovery mode and i can´t turn on it, when i try to recover it from itunes i get: unknown error (36), i´ve tried to do lot of things but i can´t solve my problem. please help!!

Hi, i had the same problem. Try to find the file "apple" or "itunes" don't know it anymore exactly. Ahm well you need to delet any information or just plug in your iphone into an other computer. important is that your iphone never has been pluged in this computer before. This was what i did, and it worked!

Problem Please help me.....Let me know the area to look for it I am a DBA..

Problem Please help me.....Let me know the area to look for it I am a DBA..Thanks in advance to let me know the cause and the area to look and fix it...
Server Error in '/' Application.
Problem with SAP/BAPI. SAP.Connector.RfcCommunicationException: Connect to message server failed Connect_PM MSHOST=prddb01.lamrc.com, R3NAME=PRD, GROUP=Prod HR PRD LOCATION CPIC (TCP/IP) on local host ERROR service 'sapmsPRD' unknown TIME Wed May 04 08:59:06 2005 RELEASE 620 COMPONENT NI (network interface) VERSION 36 RC -3 MODULE ninti.c LINE 428 DETAIL NiPServToNo SYSTEM CALL getservbyname COUNTER 1 at SAP.Connector.SAPConnection.ThrowRfcException(RFC_ERROR_INFO_EX rfcerrInfo, Encoding encoding, String languangeCode) at SAP.Connector.SAPConnection.Open() at SAP.Connector.SAPClient.RfcInvoke(String method, Object[] methodParamsIn) at SAP.Connector.SAPClient.SAPInvoke(String method, Object[] methodParamsIn) at SoftwareKeySAPG.SAPProxy1.Z_Bapi_Load_Kpi_Region(ZSOFT_KPI_REGIONS_MTable& Kpi_Regions, ZSOFT_PROD_TYPETable& Prod_Type) at SoftwareKeySAPG.SAPGSK.LoadKPIRegion(DataSet dsProduct)
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Web.Services.Protocols.SoapException: Problem with SAP/BAPI. SAP.Connector.RfcCommunicationException: Connect to message server failed Connect_PM MSHOST=prddb01.lamrc.com, R3NAME=PRD, GROUP=Prod HR PRD LOCATION CPIC (TCP/IP) on local host ERROR service 'sapmsPRD' unknown TIME Wed May 04 08:59:06 2005 RELEASE 620 COMPONENT NI (network interface) VERSION 36 RC -3 MODULE ninti.c LINE 428 DETAIL NiPServToNo SYSTEM CALL getservbyname COUNTER 1 at SAP.Connector.SAPConnection.ThrowRfcException(RFC_ERROR_INFO_EX rfcerrInfo, Encoding encoding, String languangeCode) at SAP.Connector.SAPConnection.Open() at SAP.Connector.SAPClient.RfcInvoke(String method, Object[] methodParamsIn) at SAP.Connector.SAPClient.SAPInvoke(String method, Object[] methodParamsIn) at SoftwareKeySAPG.SAPProxy1.Z_Bapi_Load_Kpi_Region(ZSOFT_KPI_REGIONS_MTable& Kpi_Regions, ZSOFT_PROD_TYPETable& Prod_Type) at SoftwareKeySAPG.SAPGSK.LoadKPIRegion(DataSet dsProduct)
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[SoapException: Problem with SAP/BAPI.
SAP.Connector.RfcCommunicationException: Connect to message server failed
Connect_PM MSHOST=prddb01.lamrc.com, R3NAME=PRD, GROUP=Prod HR PRD
LOCATION    CPIC (TCP/IP) on local host
ERROR       service 'sapmsPRD' unknown
TIME        Wed May 04 08:59:06 2005
RELEASE     620
COMPONENT   NI (network interface)
VERSION     36
RC          -3
MODULE      ninti.c
LINE        428
DETAIL      NiPServToNo
SYSTEM CALL getservbyname
COUNTER     1
   at SAP.Connector.SAPConnection.ThrowRfcException(RFC_ERROR_INFO_EX rfcerrInfo, Encoding encoding, String languangeCode)
   at SAP.Connector.SAPConnection.Open()
   at SAP.Connector.SAPClient.RfcInvoke(String method, Object[] methodParamsIn)
   at SAP.Connector.SAPClient.SAPInvoke(String method, Object[] methodParamsIn)
   at SoftwareKeySAPG.SAPProxy1.Z_Bapi_Load_Kpi_Region(ZSOFT_KPI_REGIONS_MTable& Kpi_Regions, ZSOFT_PROD_TYPETable& Prod_Type)
   at SoftwareKeySAPG.SAPGSK.LoadKPIRegion(DataSet dsProduct)]
   System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) +1503
   System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +218
   SoftwareKeyUI.InstalledBaseDataWS.InstalledBaseData.LoadKPIRegionMulti(DataSet products)
   SoftwareKeyUI.InstalledBaseDataAccess.LoadKPIRegionMulti(DataSet products)
   SoftwareKeyUI.InstalledBase.GetRegionDetails(Int32 userId, String product, String regionType)
   SoftwareKeyUI.FilteredAccess.GetRegionDetails(Int32 userId, String product, String regionType)
   SoftwareKeyUI.search.LoadRegionDetails()
   SoftwareKeyUI.search.regionType_SelectedIndexChanged(Object sender, EventArgs e)
   System.Web.UI.WebControls.ListControl.OnSelectedIndexChanged(EventArgs e) +108
   System.Web.UI.WebControls.DropDownList.System.Web.UI.IPostBackDataHandler.RaisePostDataChangedEvent() +26
   System.Web.UI.Page.RaiseChangedEvents() +115
   System.Web.UI.Page.ProcessRequestMain() +1099

The error is a very basic one - the sapmsPRD service is not known. You will have to go to <NT_ROOT>\system32\drivers\etc and add the entry sapmsPRD 3600 to this file.
This is basically telling the requester at what port to look for the message server.
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Problem Please help me.....Let me know the area to look for it

Problem Please help me.....Let me know the area to look for it I am a DBA..Thanks in advance to let me know the cause and the area to look and fix it...
Server Error in '/' Application.
Problem with SAP/BAPI. SAP.Connector.RfcCommunicationException: Connect to message server failed Connect_PM MSHOST=prddb01.lamrc.com, R3NAME=PRD, GROUP=Prod HR PRD LOCATION CPIC (TCP/IP) on local host ERROR service 'sapmsPRD' unknown TIME Wed May 04 08:59:06 2005 RELEASE 620 COMPONENT NI (network interface) VERSION 36 RC -3 MODULE ninti.c LINE 428 DETAIL NiPServToNo SYSTEM CALL getservbyname COUNTER 1 at SAP.Connector.SAPConnection.ThrowRfcException(RFC_ERROR_INFO_EX rfcerrInfo, Encoding encoding, String languangeCode) at SAP.Connector.SAPConnection.Open() at SAP.Connector.SAPClient.RfcInvoke(String method, Object[] methodParamsIn) at SAP.Connector.SAPClient.SAPInvoke(String method, Object[] methodParamsIn) at SoftwareKeySAPG.SAPProxy1.Z_Bapi_Load_Kpi_Region(ZSOFT_KPI_REGIONS_MTable& Kpi_Regions, ZSOFT_PROD_TYPETable& Prod_Type) at SoftwareKeySAPG.SAPGSK.LoadKPIRegion(DataSet dsProduct)
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Web.Services.Protocols.SoapException: Problem with SAP/BAPI. SAP.Connector.RfcCommunicationException: Connect to message server failed Connect_PM MSHOST=prddb01.lamrc.com, R3NAME=PRD, GROUP=Prod HR PRD LOCATION CPIC (TCP/IP) on local host ERROR service 'sapmsPRD' unknown TIME Wed May 04 08:59:06 2005 RELEASE 620 COMPONENT NI (network interface) VERSION 36 RC -3 MODULE ninti.c LINE 428 DETAIL NiPServToNo SYSTEM CALL getservbyname COUNTER 1 at SAP.Connector.SAPConnection.ThrowRfcException(RFC_ERROR_INFO_EX rfcerrInfo, Encoding encoding, String languangeCode) at SAP.Connector.SAPConnection.Open() at SAP.Connector.SAPClient.RfcInvoke(String method, Object[] methodParamsIn) at SAP.Connector.SAPClient.SAPInvoke(String method, Object[] methodParamsIn) at SoftwareKeySAPG.SAPProxy1.Z_Bapi_Load_Kpi_Region(ZSOFT_KPI_REGIONS_MTable& Kpi_Regions, ZSOFT_PROD_TYPETable& Prod_Type) at SoftwareKeySAPG.SAPGSK.LoadKPIRegion(DataSet dsProduct)
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[SoapException: Problem with SAP/BAPI.
SAP.Connector.RfcCommunicationException: Connect to message server failed
Connect_PM MSHOST=prddb01.lamrc.com, R3NAME=PRD, GROUP=Prod HR PRD
LOCATION CPIC (TCP/IP) on local host
ERROR service 'sapmsPRD' unknown
TIME Wed May 04 08:59:06 2005
RELEASE 620
COMPONENT NI (network interface)
VERSION 36
RC -3
MODULE ninti.c
LINE 428
DETAIL NiPServToNo
SYSTEM CALL getservbyname
COUNTER 1
at SAP.Connector.SAPConnection.ThrowRfcException(RFC_ERROR_INFO_EX rfcerrInfo, Encoding encoding, String languangeCode)
at SAP.Connector.SAPConnection.Open()
at SAP.Connector.SAPClient.RfcInvoke(String method, Object[] methodParamsIn)
at SAP.Connector.SAPClient.SAPInvoke(String method, Object[] methodParamsIn)
at SoftwareKeySAPG.SAPProxy1.Z_Bapi_Load_Kpi_Region(ZSOFT_KPI_REGIONS_MTable& Kpi_Regions, ZSOFT_PROD_TYPETable& Prod_Type)
at SoftwareKeySAPG.SAPGSK.LoadKPIRegion(DataSet dsProduct)]
System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) +1503
System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +218
SoftwareKeyUI.InstalledBaseDataWS.InstalledBaseData.LoadKPIRegionMulti(DataSet products)
SoftwareKeyUI.InstalledBaseDataAccess.LoadKPIRegionMulti(DataSet products)
SoftwareKeyUI.InstalledBase.GetRegionDetails(Int32 userId, String product, String regionType)
SoftwareKeyUI.FilteredAccess.GetRegionDetails(Int32 userId, String product, String regionType)
SoftwareKeyUI.search.LoadRegionDetails()
SoftwareKeyUI.search.regionType_SelectedIndexChanged(Object sender, EventArgs e)
System.Web.UI.WebControls.ListControl.OnSelectedIndexChanged(EventArgs e) +108
System.Web.UI.WebControls.DropDownList.System.Web.UI.IPostBackDataHandler.RaisePostDataChangedEvent() +26
System.Web.UI.Page.RaiseChangedEvents() +115
System.Web.UI.Page.ProcessRequestMain() +1099

Hi
You should make a mapping for the service sapmsPRD in your /etc/services file (On Windows: C:WINDOWSSYSTEM32DRIVERSETCservices). If your instance number is 00 you will have to add the following entry:
sapmsPRD 3600/tcp
Good luck!
René van Es

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