Bt Cloud only downloading 22 Byte Archive zips?

I've got a few largish files stored on BT Cloud - everything has been fine until today.
Now, on clicking a file to download... I only get a 22 byte archive zip file - not the file in question?
Is this a known bug, that's just surfaced?
Many thanks in advance,
Bizarreo

Hi bizarreo,
Did you manage to get this sorted? If you need any help please use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details and we can raise an issue with the Cloud team.  You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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