BT Cloud silent update

Good evening everyone.
I was installing some new software today and was required to restart my Windows 7 Pro based system.
No problem. Except that on restart I saw an error message and the system then hung.
I restarted again and eventually worked out that the error message seems to be from BT Cloud not the installation I had just performed. My new installation works fine - once I could get to it.
Checking the software installations and sure enough BT Cloud was reported as being updated today. Must have been a silent update as I knew nothing about it. I very rarely use it - not touched for months.
So I uninstalled BT Cloud (158Mb - really?) and tried a re-boot (it was set to log in at start up automatically, hence the problem). No problem with this re-boot.
So I re-downloaded and re-installed BT Cloud and ... the error report returned at start up of the program.
Screen Capture
Any suggestions for resolution would be welcome.
Is this a possible conflict in Python settings between two applications .....? Or just an error in the update apparently performed?
gperkc

Hi gperkc,
Thanks for posting.
I'm sorry you have received an error message regarding cloud when installing new software. I can help you with this from here. Click on my username and under the "about me" section you'll see the link to get in touch with us.
Please include the link to this thread when you complete the form and whenever we've received your details we'll take it from there.
Thanks
Paul
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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