BT Cloud - Supported Browser problem
Following the all clear with the BT Cloud service problems I logged onto https://www.btcloud.bt.com and found that my Browser, ie8 is unsupported?
Does anyone know why this browser is now unsupported as it was working ok last week. Is there a definitive list of supported browsers as the "Supported Bowsers" link only points to the generic BT Cloud help pages.
When logged into the main online BT Cloud page all the symbols and text are corrupted but I appear to have access to my files. Is the service still broken, does anyone have the same problems?
Your help would be appreciated since we now have a deadline to export our BT Vault files before they are lost...
I have not seen any other posts of someone having problems with cloud and IE8. maybe the recent changes to cloud have caused you a problem - as you cannot upgrade IE8 on XP you can try using firefox and see it that works
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after the last udpate I can no longer access gmail or youtube. the error message from gmail is: We're sorry. It seems there is a problem. Please try using Gmail with a supported browser. If you're encountering this error while using a supported browser, we suggest alerting your Internet Service Provider (ISP) that a proxy is failing to accept cookies on HTTP redirects.
youtube just lists some generic issue regarding cookies, and my cookie settings are wide open. I can open both with safari so it is a firefox issue.Did you install any new add-ons lately? I see listed:
AddThis 3.5.9 ({3e0e7d2a-070f-4a47-b019-91fe5385ba79})<br />
Advertising Cookie Opt-out 1.5 ([email protected])<br />
Flash Video Downloader 5.3.2 ([email protected])<br />
Garmin Communicator 4.1.0 ({195A3098-0BD5-4e90-AE22-BA1C540AFD1E})<br />
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Troubleshooter 1.1a ([email protected])<br />
eMusic Community Toolbar 3.21.0.1 ({9ee802e8-c931-47ab-b570-aa8f791598ca}) (Inactive)
Are any of these new? -
Browser: Safari, v. 5.1.10 Problem: Gmail posts a message that the version of Safari I have is no longer supported and to upgrade to a supported browser. When I attempted to update/upgrade, my system says there are no new updates. What is the best browser to use? I'm new at this stuff and totally lost.
You need to either upgrade the computer's OS or switch to a browser such as Firefox or Chrome.
To upgrade, open the Mac App Store and try downloading Yosemite. If you get told it's incompatible, choose About this Mac from the Apple menu, check if the computer has at least a Xeon or Core 2 Duo(not Core Duo) CPU and 2GB of RAM, and if it does, click here and order a download code for Lion 10.7.
Back up your data and check your applications for compatibility before upgrading. In particular, Mac OS X 10.7 and newer don't support PowerPC programs such as versions of Microsoft Office prior to 2008.
(126045) -
I'll start by saying I;m not real computer smart. I need layman's terms.
I've been having issues completing transactions via Safari and based on the info I've gathered it has to do with my "no longer supported" version of Safari. I get a statement saying "This version of Safari is no longer supported. Please upgrade to a supported browser." I have an iMac 3.06 GHz processor with 4 GB memory with OS X v10.6.8.
I understand I need to upgrade my Safari V5.1.10 but how do I do that? When I click software update it says I'm updated. Every time I do a search for Safari updates I get info for OS X & Yosemite. However, I don't understand what exactly that is. Just want a version of Safari that works. Appreciate the patience of anyone that is willing to help.Hi
The version you using is not that old, but the upgrade is immediately required.
Here are few available options.
1) How to upgrade OS
http://www.apple.com/in/osx/how-to-upgrade/
2)
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks- System Requirements
Macs that can be upgraded to OS X Mavericks
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
3) If you are working and used to using some older applications on your computer, updating to Yosemite will create so many problems. Some of your older applications will not work anymore and you will have to upgrade them too. This = $$$$ . Maybe it will be cheaper to buy a new computer
Install Google Chrome or Opera Browser for free.
NEO -
IView not found: com.sap.portal.support.browse.default.
When I try to navigate to System Administration -> Support -> Portal Runtime -> Browse deployment, I get the following error:
Portal Runtime Error
An exception occurred while processing a request for :
iView : N/A
Component Name : N/A
iView not found: com.sap.portal.support.browse.default.
Exception id: 04:45_02/10/08_0037_13390350
I referred this thread [https://www.sdn.sap.com/irj/sdn/thread?threadID=188079|https://www.sdn.sap.com/irj/sdn/thread?threadID=188079] and removed the .bak extension from the file com.sap.portal.support.browse.par.bak and uploaded it in System Administration --> Support --> Support Desk --> Portal Runtime --> Administration Console ,in the Archive uploader.
But the problem persists. Could anybody shed some light on this issue?
Regards,
Saurabh.Hi Saurabh
In order to get more information, you should search for your exception id "04:45_02/10/08_0037_13390350" in the default trace file.
See http://help.sap.com/saphelp_nw70/helpdata/EN/57/5f1140d72dc442e10000000a1550b0/frameset.htm in order to see where the def trace file is found.
Best regards,
Martin Søgaard -
Est-ce que creative cloud supporte maintenant les connexions à internet via un proxy ?
Est-ce que creative cloud supporte maintenant les connexions à internet via un proxy ?
Thanks for you answers.
My browser can reach internet thru the proxy parameters. However in the same time CC display a popup telling that it has no access to internet.
How to tell CC the proxy parameters ?
regards. -
FIrefox Browser problem- S... when I press 9 FIrefox zooms out? when I press 0 Firefox zooms in?
FIrefox Browser problem- Suddenly now when I press the 9 number key (or 6) FIrefox zooms out and when I press a 0 number key Firefox zooms in. This just started happening 2 days ago.
I am using a Mac and I have the latest Firefox . No updates of any kind have occurred in the past 4-5 days, so I must have inadvertedly activated this.
How can I deactivate this?Hi lachem, I guess our comments in your earlier thread didn't solve the problem, but to avoid duplicate threads, let's continue there: [https://support.mozilla.org/questions/1050032 The Firefox "search for text when I start typing feature" has just stopped working correctly].
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I tried dowloading Skype yesterday and my Safari browser crashed. It gives the message "Safari quit while using the librooksbas.dylib plug-in. I trashed Skype but still have the browser problem. I also tried logging in under guest, and still
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Backing up QuickTime's advice --
Unless your bank's website is insecure, you're fine. Go up to the Safari "Search" bar and type in Rapport. You'll be amazed. It may "work" on PCs, but definitely not Macs. And it's not needed for Macs. -
When I try to access adobe from my smart phone to use my form created in formscentral I receive an error message that says "unsupported browser". There is a link to download a supported browser but the link directs me to another page that says "browser not supported at this time". This happened to me while using my IPhone 5, a friend that uses an IPhone 6, and another friend that uses a Samsung Galaxy S5. I just need for my employees to be able to access, complete and submit work orders created in formscentral from their phones. I would like to use the data collection feature in formscentral but at this point any suggestions on how to accomplish this are welcomed. Thank you
Further info - I changed my security settings to allow apps from anywhere, and again tried to install. I again got an error message
that the update failed to install, and to contact Customer Support. -
I am freelancer. When I tried to upload files on elance it give following error and disable the upload button:using one of the supported browser with latest Adobe flash is required to experience enhanced file upload features.
All plugins are up to date. Flash version 11.7 installed.I assume Firefox 19 worked fine on the site?
Some sites may be mistakenly identifying Firefox 20 as Firefox 2, which is a very old version they probably no longer support. As a test, you could "lie" to the site about your Firefox version and see whether that little deception works.
This take a minute to set up. Here's how:
(1) Select and copy the following preference name to the clipboard:
general.useragent.override.elance''.''com
(2) In a new tab or window, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(3) In the filter box, type '''override''' and pause while the list is filtered
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New > String
then paste the preference name you copied. Click OK and enter TEMP or asdf or any text as a temporary placeholder. You should see the preference added in bold. Leave about:config open and switch back to this tab.
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Mozilla/5.0 (Windows NT 6.1; rv:19.0) Gecko/20100101 Firefox/19.0
(That's Firefox 19 on Windows 7 32-bit)
(7) In about:config, double-click '''general.useragent.override.elance''.''com''' and paste to replace the temporary text with the new useragent string. Click OK, you're done here.
Now try reloading a page where you need to upload (use Ctrl+Shift+r) and test that function again. Any change? -
Need help with Rollover Image cross browser problem
Hello,
I am having a cross browser problem with my websites rollover nav links. The trouble is, while they work perfectly fine in IE8 and IE9, I’ve also attempted to use them through Opera, and they simply don’t work. They don’t link nor do they do their rollover effect. And I was trying to figure out what I have done wrong. Currently the site is not completed, but the first two pages are, the “news” and “about me” pages are currently (as of right now) working. The address to the site is below.
http://maxmetal.xsustudios.com/index.html
I hope that someone can help me with this, if needs be I can put the code for the CSS and HTML into this part if it will save some time for everyone. Sorry too about the PNG images, I have to change those over to semi-transparent GIF’s yet so the site does take a while to load…
Hope someone can help me with this!
PALADINWhen I disable CSS in my browser, the rollover buttons work just fine. This tells me your CSS is messed up and you've layered something over your menus which is making them inaccessible to users.
I noticed you've applied relative positioning to just about everything on your page. Why? Default CSS positioning (unspecified or static) is all you need for 98% of layouts.
Learn CSS positioning in 10 Steps
http://www.barelyfitz.com/screencast/html-training/css/positioning/
My advice would be to start over using a pre-built CSS Template with all the divisions and columns you're likely to need for this project. Below are some good links to get you on the right track.
For professional CSS Templates that are rock solid & perform well in all browsers, visit Project Seven:
http://www.projectseven.com/products/index.htm
Ultimate Multi-Column Layouts
http://matthewjamestaylor.com/blog/ultimate-multi-column-liquid-layouts-em-and-pixel-width s
Not Just a Grid CSS Framework
http://www.notjustagrid.com/demo.asp
EZ-CSS Templates (watch the screencast to see how it works)
http://www.ez-css.org/css_templates
Dreamweaver CSS Templates for beginners
http://www.adobe.com/devnet/dreamweaver/articles/dreamweaver_custom_templates.html
New DW Starter Pages
http://www.adobe.com/devnet/dreamweaver/articles/introducing_new_css_layouts.html
Good luck with your project!
Nancy O.
Alt-Web Design & Publishing
Web | Graphics | Print | Media Specialists
http://alt-web.com/
http://twitter.com/altweb -
i got a message in gmail "this version of Safari is no longer supported. Pls upgrade to a supported browser." When I click on 'supported browser' it takes me to Apple's Safari site but there is no 'upgrade now' button. What am I missing?
Google seem to have decided in the last week or so that Safari 5.x, which is the newest Safari version available for Mac OS X 10.5 (Leopard) and 10.6 (Snow Leopard) is "not supported" any more, even though there are many reasons for staying with these OS X versions.
Try this (at your own risk, but it works for me), as it seems to remove the message by tricking Gmail into thinking your Safari version is newer:
-- Quit Safari
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OS X 10.6 Snow Leopard:
/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/Resources/Info.pl ist
OS X 10.5 Leopard and older:
/System/Library/Frameworks/WebKit.framework/Versions/A/Resources/Info.plist
-- Drag the file to your Mac's desktop to make a copy. Also make a safe copy somewhere else eg your Documents folder, as if you lose or mess up the file Safari will not launch at all. Having a backup browser is also recommended.
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-- Drag the file back from the desktop to its original location, choose the option to replace the old version, and enter your password when prompted.
-- Run a permissions repair in Disk Utility to set the permissions in the file back to what they should be (not required, but good practice).
-- Launch Safari and test Gmail. -
Hi All,
I have recently migrated from TFS 2010 to TFS 2013. When developers are accessing TFS Web interface from IE 11 they are getting message "Visual Studio Online does not support your browser. Please upgrade to a supported browser to ensure
a fantastic experience!" and page is not showing up correctly. I can open Web interface from Chrome without any issues. Also I figured out if I open Developer Tools (F12) in IE Web Interface also works fine and screwed up again
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What can be wrong with IE11 settings?
Regards,
OlegHi Oleg,
Thanks for your post.
You’re using TFS 2013 Update 4 now?
Please share your IE 11 screenshot within this error message here.
Have you use the TeamCompanion in your TFS Server? If yes, please refer to the solution in this article:
http://www.teamcompanion.com/blog/.
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey. -
I'm running Windows 7 Ultimate, Firefox 3.6.16
This problem started up about 4 months ago. I thought it was a Google problem, but Google claims it's a browser problem. The same problem happens with Internet Explorer. I checked the Google website and many people are having this same problem. And Google is totally unresponsive.
Attached pictures go thru fine, but if I get an e-mail from someone with embedded pictures in the message, when I forward that message, the receiver does not get the pictures...only a red X in a blank box.
How can this be fixed?Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you. -
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