BT Cloud Sync Folder Files Conflict.

I have several excel data files from a data logging device marked up in the BT Cloud Sync Folder as "conflict".
Effectively this means that the files cannot be opened or recovered using MS excel. No previous versions exist when searching from Windows Explorer, where you right click and search for previous versions.
It may just be possible to open them up as comma separated variable files - csv files, and then reimporting into excel.
The main point is how could this happen?
I usually keep BT Cloud in a logged out / disconnected state, using it as and when. There's not many files there, but some are of interest value.
All files, fortunately, are duplicated as real xls files and can be opened, from BT Cloud..
It's going to be a case of tidying up and backing up again, also on a portable hard drive or a DVD disk.

Hi prawnboy,
Thanks for your post.
Have you managed to locate the files you had stored on BT Cloud? If not please send me in your details and I will look into this for you.
You can send me in your details using the "Contact The Mods" link found in my profile.
Thanks,
OlgaC
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
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Hi AdamStiller,
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Hi RayHewett,
I don't know the answer but if you send me over your details using the 'contact the mods' link in my forum profile I will get the BT Cloud team to look into this. You can find the link by clicking on my username.
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If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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I am posting this more as a guide for people having similar issues than I am a question, as it has already been resolved but I could not find this answer anywhere on the forums.
Here was my situation:
After a fresh install of a completely empty creative cloud account, Creative Cloud is unable to sync any files or folders.
In order to troubleshoot the issue, I created a single <folder> and 1 file (Instructions.txt) inside my Creative Cloud Folder that needed to sync. Remember, this was a brand new install on a brand new account.
I then attempted to sync.
Here is an excerpt from my CoreSync log, so that you can see the errors being generated:
20141105-115144.374: Job 'CreativeCloudFiles': Analyze Finished OK
20141105-115144.374: ===== 2014-11-05 11:51:44: Job 'CreativeCloudFiles': SYNC started by Job start on computer 'TSDMAC01' =====
20141105-115144.374: CreativeCloudFiles: /Users/<me>/Creative Cloud Files <-> acsl://scss.adobesc.com/files (acsl://scss.adobesc.com:80/files) [DirectDest], ConflictOnDiffItemsNoCommonHistory, CleanupOldGens=24m, TmpDest, SameBeforeSyncAsInAnalyze, DetectMovesAndRenames, DetectFolderMoves, WorkerThreads=8, FileLinksDrill, CopyCreateTime, ResolveConflicts=RightToLeft, RenamesLosingFile
20141105-115144.416: Start UL: /Instructions.txt (New)
20141105-115144.436: Starting a batch of 1
20141105-115144.436: SqlStatement::prepare: error is 'SQL logic error or missing database' with query 'INSERT INTO pending_requests (created, item_id, f_path, f_name, ev_type, request_id)VALUES (:eventTime,:itemId,:path,:name,:eventType,:requestId)'
20141105-115144.438: Start UL: /<folder> (Del)
20141105-115144.439: AcslSvcFS::CreatePendingRequestEntry: Error adding pending entry with name '/files/Instructions.txt': SQL logic error or missing database
20141105-115144.442: Copy New '/Users/<me>/Creative Cloud Files/Instructions.txt' -> 'acsl://scss.adobesc.com:80/files/Instructions.txt'
- ERROR: Copying file: Error adding pending entry with name '/files/Instructions.txt': SQL logic error or missing database
20141105-115144.442: Finish UL: /Instructions.txt (New): Copying file: Error adding pending entry with name '/files/Instructions.txt': SQL logic error or missing database
20141105-115144.458: SqlStatement::prepare: error is 'SQL logic error or missing database' with query 'INSERT INTO pending_requests (created, item_id, f_path, f_name, ev_type, request_id)VALUES (:eventTime,:itemId,:path,:name,:eventType,:requestId)'
20141105-115144.459: AcslSvcFS::CreatePendingRequestEntry: Error adding pending entry with name '/files/<folder>': SQL logic error or missing database
20141105-115144.459: Ending a batch of 1
20141105-115144.459: Finish UL: /<folder> (Del): No error
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Customer service insisted that I try deleting options.tix again. I did so, following the instruction posted here: Re: I can't sync to my files In the CC desktop app
This did not work.
Support then requested that I navigate to /Users/<my username>/Library/Application\ Support/Adobe/ and rename the "CoreSync" folder to "Coresyncold".
Upon doing, killing "Adobe Creative Cloud" and "CoreSync" processes, and restarting the "Adobe Creative Cloud" Application, all syncing functionality worked correctly.
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Rename "CoreSync" to "Coresyncold" (Functionally, the same as deleting it)
Kill "Adobe Creative Cloud" and "CoreSync" Processes
Restart "Adobe Creative Cloud"
Here is the process as terminal commands:
mv ~/Library/Application\ Support/Adobe/CoreSync ~/Library/Application\ Support/Adobe/CoreSyncOld
killall Creative\ Cloud
killall CoreSync
open -a Creative\ Cloud
Good Luck,
Michael

Hi, Thanks for the reply. Everything worked fine until I updated to CC14. after that, I receive conflicted file messages. So, I archived all my files that were in cloud. I opened each file on my Mac and re-saved them using SaveAs so I was sure the file was in the CC14 format. I uploaded each file to the cloud as they would not synch. Now when I work on a file I get double the files showing the original file (with the old upload date) and the conflicted file on my Mac. I have no idea now which file I am actually using is the original file or the conflicted file. Still today, nothing synchs - I get the "Some Files failed to Sync" message - click Learn More and the message tells me that the cloud is working perfectly... but it's not... my files aren't synching... I have worked on two files today and neither have synched. It's the weirdest thing...

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How does a person enable Sales reps to SYNC literature files from a cloud library down to their computer,.... but then not be able to have them accidentally delete the files by accident if they delete a file from their computer and then have it
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http://technet.microsoft.com/en-us/library/dn167720(v=office.15).aspx
Thanks, Ransher Singh, MCP, MCTS | Click Vote As Helpful if you think that post is helpful in responding your question click Mark As Answer, if you think that this is your answer for your question.

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The Cloud isn't going to synch your site files between 2 computers. That's not what it's for.
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So, the big question is did the Apple guys confirm that this is how the new iCloud drive should be working? I'm guessing, from your response, that this is indeed the case. Are they going to fix this anytime soon? I thought that this was a new function of the iCloud drive in Yosemite.
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"Sync. of file is not possible!
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Error: "Unable to sync files"
Size Limits https://forums.adobe.com/thread/1488242
Phantom folder problem https://forums.adobe.com/thread/1490445
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

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Mylenium

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How can i get back the adobe creative cloud shared folder after I deleting it?

How can i get back the adobe creative cloud shared folder after I deleting it?

I think Adobe pulled the Creative Connect Desktop app until the new CC release next month. I just built a new PC and noticed it wasn't available in the app manager any more. On my other machines it isn't working anyway. In another post Adobe devs said they new it was down because thay were working out some server issues. It looks like they couldn't resolve them.
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Here is the link to whats going on
Announcement: Creative Cloud file sync service offline (Updated)
Hide Details
The Creative Cloud Connection preview is currently offline as we upgrade the service. Please see this blog post for additional details :http://blogs.adobe.com/creativecloud/update-on-creative-cloud-connecti on-and-file-sync-preview/
All files stored in Creative Cloud can still be accessed and downloaded from the Creative Cloud web page at: https://creative.adobe.com/files
We sincerely apologize for the inconvenience during this transition.
by Vikrant Rai (May 17, 2013)

BT Cloud Sync Folder Files Conflict.

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