BT Cloud - Trying to reassociate PC with device na...
I have had to uninstall and reinstall the BT Cloud software on my PC.
Following the reinstallation, the software setup procedure in step 3 of 5 asks for a new device name.
It lists my PC's name but as an existing device but will not allow me to reuse the name.
What I want to do is to reconnect the files which were backed up from my PC with the PC itself as these were originally set up for automatic backup.
I have some 28 GB of these files stored on BT Cloud and do not wish to have to to have to go through the whole backup process again!
ANy ideas as to how I can do this?
Hi Softmjb,
Welcome to the forum and thanks for posting. You can find a list of Cloud FAQ’s here. If that doesn’t resolve the issue for you drop me an email with the details. You’ll find the “contact us” link in the about me section of my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
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