BT community Forum - NOT BT ?????????????????

My understanding is that BT do not moderate this site.
So basically does that mean any issues go un-noticed ???????????????????????????

Hello,
Taken from:
http://community.bt.com/t5/Terms-Guidelines/BTCare-Community-Forums-User-Guidelines/td-p/2
If you are new to our forums – welcome. We hope that you enjoy being part of a community of people looking to help each other solve issues, ask questions, swap tips and give advice regarding BT products and services.
While we have a Community Manager and Moderators, these forums are intended to be peer-to-peer community.
There are Mods, they can and do fix problems which can't be solved by the community. There is a form to contact them here:
http://bt.custhelp.com/app/contact_email/c/4951
It's usually best to have exasperated the community first though ;-)

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Welcome to Verizon Community Forums

Welcome to the Verizon Community Forums
Verizon Community Forums provided by Verizon Corporate Services Group Inc. is as an educational and support platform for people to exchange their experiences, tips, information and techniques with other members of this online community.
Verizon encourages you to visit Verizon Community Forums often to read and participate in Residential Product and services discussions such as:
Residential Phone
High Speed Internet
FiOS® Internet
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Please be mindful of the rules while participating so that everyone here has a rewarding experience and feels encouraged, valued and respected. This is peer-to-peer forums in which the answers come primarily from people like you.
The Forums are now 7 years old, which means we have a wealth of information available for you. We urge you to search the boards before posting a new topic- you may just find the answers you need already! Here is a great blog post about how to do just that.
We also suggest that you read through an entire thread before adding something new. Our members are fast & knowledgeable, so you may find that your question has already been asked and answered that way!
Contacting Verizon
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We hope you enjoy the Verizon Community Forums!
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Message Edited by Jay-VzW on 03-26-2009 06:39 PM
Kathleen
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Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

dslr595148 wrote:
While I do not know the answer to your question, I can tell what I figured out.
That link was to point to http://forums.verizon.com/t5/Terms-of-Service-and-User/Verizon-Community-Terms-of-Service/td-p/2
^^
Not sure what link you are referring to. Out of curiosity I pulled up the page source, and the link I'm talking about directs to: http://forums.verizon.com/t5/Terms-of-Service-and-User/Welcome-to-Verizon-Community-Forums/board?boa...
This appears that the link is supposed to go to the Forum Feedback and Suggestions board, which I already knew about. (Obviously, since this post is on that board.) So it looks like the link just needs to be updated.
Unfortunately, I was hoping for an alternate route to support and/or a status post.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

BTCare Community Forums Terms of Use

BTCare Community Forums Terms of Use
The BTCare Community Forums site is provided by British Telecommunications plc (BT) whose registered address is at 81 Newgate Street, London EC1A 7AJ, registration number 1800000.
1. Applicability and Acceptance
The following Terms of Use (the “Terms”) apply to anyone accessing and using the BTCare Community Forums (the “Site”), or any part of it. Please note that if you choose other services from BT once you have registered with us then you may be asked to accept other applicable terms and conditions.
2. Acceptance of Terms of Use
By using the Site you agree to be bound by these Terms. BT may modify these Terms from time to time and you are therefore advised to keep up to date with any changes by regularly reviewing these Terms.
3. Eligibility
3.1 The Site is available to you for your personal use which may include posting your views or responding to the views of other users of the forum. We do not permit use of the Site for your direct commercial gain.
3.2 You must be sixteen years of age or over in order to use the Site. By accepting our terms of use you confirm you are aged sixteen or over.
4. Access, Account Security and Registration
4.1 When you use the Site you may set up a personal profile where you can create threads/posts, contact other users using private messaging facility, perform searches and comment on other members’ threads/posts. It is your responsibility to ensure that you have an appropriate web browser or any other technical requirements in place in order to access and make use of the Site.
4.2 In using this Site, you agree to:
provide us with and maintain accurate, current and complete information about you on registration to the Site;
maintain and promptly update any information you provide to us including registration information, where it may have changed, keeping it accurate, current and complete; and
be fully responsible for all use of your account and for any actions that take place using your account.
5. Ownership of Content that we provide
5.1 Content provided by BT on the Site is protected by copyright, trademark and other intellectual property rights as applicable.
5.2 Content provided by BT on the Site is owned by BT or licensed to BT by third parties, including information, text, designs, graphics, pictures, video, photographs, applications, software, audio and other files, and their selection and presentation (”Our Content”).
5.3 You must not, without BT’s prior written consent, copy, publish, download, de-compile or modify Our Content or use any or part Our Content, unless otherwise agreed in writing by BT.
5.4 You may download or print a copy of any part of Our Content to which you have properly gained access solely for your personal, non-commercial use, provided that you keep all copyright, trademarks, logos or other proprietary notices intact. BT reserves the right to withdraw its consent at any time.
6. Content you post on the Site
6.1 You are responsible for all content (including information, text, pictures, photographs, messages, reviews, notes, videos software, your name or company name and other files or material) that you upload or post on the Site or communicate to other users through the Site. If you did not create content that you post or otherwise make available to the Site, it is your responsibility to ensure that you have the necessary consent from the owner of the content to use it on the Site. You are responsible at your own cost for creating backup copies and replacing any content that you upload or post on the Site or provide to us.
6.2 In order to ensure that the full benefits of the Site are realised by all users BT would encourage you to upload your content as you see fit. So that others (including potential customers) may access and benefit from your content, BT needs to ensure that it has your permission to make your content available. You therefore agree to give BT (as providers of the Site), a non-exclusive, transferable, royalty-free, worldwide licence to use any content that you upload, post or otherwise make available on the Site.
6.3 You must not upload, post, or otherwise transmit any content (including but not limited to text, links, communications, software, images, sounds, data, or other information) that includes any of the following inappropriate content:
a)       any personal information belonging either to the poster or another person, such as full name, address, phone number, personal email address, and BT reference numbers;
b)       Spam, such as advertisements for other web sites and services, or other commercial solicitation; chain letters, or pyramid schemes, polls or petitions;
c)       Flooding the forum boards with excessive posting or padding posts;
d)       Profanity; material that is libellous, fraudulent, unlawful, defamatory, pornographic, obscene, profane, racist, sexist, abusive, offensive, threatening, hateful, or otherwise objectionable;
e)       Discussion of illegal activities or providing links to other websites containing such information;
f)        Discussions that veer off topic, are unrelated to resolving the issue at hand, are repetitive or campaigning, that promote products or services from other providers, or abuse any company or product;
g)       Repetitive or continuous complaints about BT policy including allegations of abuse of privacy, use of third party suppliers or any other policy for any purpose;
h)       Discussions of moderator actions on the boards. If you need to comment on a moderator action, please private message any administrator/moderator;
i)         Posting or transmitting any information or software containing a virus, worm, Trojan horse, or other damaging or destructive component;
j)        Posting a link directing users to any information or content that, if posted on the Site would constitute a violation of the Guidelines or Terms of Use.
k)       "Bombing" the Site or individual threads with repetitive or meaningless postings, postings unrelated to the purpose of the BTCare Community Forums; excessive cross-posting;
l)         Attacks, including "Flaming" another user or entity in such a way as to incite or perpetuate an argument or conflict; creating usernames to attack other users' identities; impersonating other individuals or falsely representing one's identity or qualifications; posts made under secondary user names or other aliases for the purpose of either endorsing or denigrating others; posts that breach any participant's privacy by including name, address, phone, email address, or any other identifying information.
m)     Evading bans or suspensions or otherwise disregarding directions from moderators or administrators.
BT will take action under paragraph 7.2. below if you carry out any of the activities described above.
6.4 You agree to indemnify BT against all claims and proceedings arising from infringement of any third party’s intellectual property rights as a result of content that you have posted on or made available on the Site. This indemnity does not apply to claims or proceedings arising from BT’s use of your content other than in accordance with these Terms. BT can withdraw your content at anytime without notice.
6.5 In exceptional circumstances it may be necessary to remove content which you post on our community because of legal or commercial reasons. i.e. if compelled to do so due to a court order, a contractual obligation with a third party, or a regulatory requirement. This may occur even if none of the above breaches in terms of use are applicable. A user will be informed via PM if a deletion (or edit) is carried out for this reason, but it will usually not be possible to explain the decision in these circumstances.
7. User Conduct
7.1 You agree not to use the Site (or any part of it) to:
a) act in any way that is unlawful or defamatory, in contravention of any licence, third party rights, or in contravention of any guidance that BT may give to you , and you agree to comply with BT’s Acceptable Use Policy which can be found at www.bt.com/acceptableuse and which may be amended by us from time to time;
b)    damage, disable, overload or affect the operation of the Site;
c)    collect email addresses or other contact information of other users from the Site by any means for the purposes of sending unsolicited emails or other unsolicited communications;
d)    solicit personal information, passwords or other personally identifying information for commercial or unlawful purposes;
e)    solicit participation in public discussion, debate, comment or activity outside this Site;
f)     register yourself for more than one account, or register on behalf of another individual or group without our written consent;
g)    provide false or misleading information about yourself or your business, or create a false identity; or
h)    use or attempt to use another’s account, service or system without BT’s prior written authorisation.
7.2 BT takes any misuse of the Site very seriously indeed, and therefore you agree to take all necessary steps to make sure that you do not misuse the Site. If BT reasonably believes that you have misused the Site (or any part of it) in any way, then BT may terminate your registration, remove your content, and/or suspend or terminate your access to the Site without notice. BT will be under no obligation whatsoever to reinstate your registration.
7.3 You agree to indemnify BT and any affected 3rd party against all legal fees, damages and other expenses that we may reasonably incur as a result of any misuse of the Site (or any part of it).
7.4 If you believe that any content displayed or made available on the Site includes any of the above offences, then please let BT know through our contact page which is displayed on the Site.
7.5 BT reserves the right to manage the postings on the BTCare Community to provide an orderly presentation of this information. To effectively manage the site, BT may designate employees or others to act as moderators and administrators for the site ("Moderators"). These Moderators are the only representatives of BT authorised to manage the BTCare Community. Any BT employees who are not designated as Moderators or Employees are not authorised to represent themselves on the site as BT employees. Authorised BT Employees are distinguished by the Rank of "Employee" and/or an official BT logo as an Avatar. BT is not responsible for content provided by any BT employee who is not designated as a Moderator or an Employee.
8. Security
8.1 You are responsible for the security and proper use of any user IDs, PIN numbers and passwords required for registration on the Site, and must take all necessary steps to ensure that they are kept confidential, secure, used properly and not disclosed to unauthorised people.
8.2 Although we provide security measures to prevent access by unauthorised users to the Site, we do not guarantee that such security measures are fault free. You acknowledge that the site could be accessed by unauthorised users should they be able to break through or bypass our security measures.
9. Liability
9.1 BT accepts liability as set out in these Terms. BT does not guarantee that the Site will be fault-free.
9.2 BT does not exclude or restrict it’s liability for death or personal injury caused by BT’s negligence or for fraudulent misrepresentation or to any extent not permitted by law.
9.3 BT shall not be liable to you in contract, tort (including negligence), breach of statutory duty or otherwise for any direct loss of profit, revenue, time, anticipated savings or profit or revenue, opportunity, data, use, business, wasted expenditure, business interruption or for any other direct loss.
9.4 BT shall not be liable to you in contract, tort (including negligence), breach of statutory duty or otherwise for any indirect or consequential loss of profit, revenue, time, anticipated savings or profit or revenue, opportunity, data, use, business, wasted expenditure, loss of or damage to physical property, business interruption or for any other indirect or consequential loss or punitive damages.
9.5 BT accepts liability in contract, tort (including negligence) breach of statutory duty or otherwise for direct loss limited to £1,000 for all events in any 12 consecutive month period.
9.6 BT excludes all liability of any kind (including negligence) in respect of any third party product, services, content, or other material made available on, or which can be accessed using, the Site or the validity of the provider of such product, services, content or other materials.
9.7 Each part of this clause operates separately. If any part of a clause is held by a Court to be unreasonable or inapplicable the rest of the clause shall continue to apply.
10. Disclaimer of warranties and representations
10.1 BT excludes any and all warranties or representations whether express or implied, including without limitation any warranties or representations for merchantability, suitability, fitness for a particular purpose, non-infringement of proprietary rights or the accuracy or completeness of third party products, services, content or any other material made available on, or which can be accessed using, the Site, to the fullest extent permitted by law.
11. Suspension, withdrawal and termination
11.1 BT reserves the right to suspend or withdraw the Site at any time without notice.
11.2 BT reserves the right to suspend or terminate any member’s registration and use of the Site.
12. Personal Data
In addition to our commitments under our Privacy Policy BT collects information from visitors to the Site to help us to make improvements to the forums and to the services we make available. We may keep any personal data that you disclose to compile statistics on community forums usage. We know, for instance, how many visitors there are to the forums, when they visited, for how long and to which areas of the forums they went. This information is used for trend analysis purposes and we do not use this information to identify individuals visiting the community forums.It is your responsibility to ensure that you have the necessary consents if you pass on a third party’s email address to BT. We are not responsible for the security of any personal data that you chose to post on the site.
In respect of any personal information which you may upload, post or transfer to any third party on the Site, whether your own or that of any third party in contravention of clause 6.3 a) above, you agree that you are acting as the data controller and that BT and any third party supplier to BT are acting as data processors. You agree to indemnify BT and any relevant third party supplier against all claims and proceedings arising as a result of personal data you have posted or made available on the Site.
You accept that by using this Site that the storage of personal information including Customer Data will be carried out using facilities in the United States of America. The storage of Customer Data by BT will be in accordance with the EEA Safe Harbor Principles.
YOU CONSENT TO THE TRANSMISSION OF CUSTOMER DATA AND TO THE STORAGE OF CUSTOMER DATA ON SERVERS LOCATED IN THE UNITED STATES.
13. Changes to the Site
BT reserves the right to modify, edit, delete, suspend or discontinue, temporarily or permanently, without notice, the Site (or any part of it) and/or the information, content, videos, materials, products and/or services (or any part of them) available through the Site at any time.
14. Disputes
You are solely responsible for your interactions with other Site users. BT reserves the right to (but has no obligation to) monitor disputes between you and other users.
15. Applicable Law
These Terms are governed by and will be interpreted in accordance with English Law and any disputes relating to these Terms will be subject to the exclusive jurisdiction of the English Courts.
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Hi Kerry
This link http://www2.bt.com/btPortal/application?pageid=pan_privacy_policy&siteArea=pan&s_cid=pan_FURL_privac... displays
With a small blank section
BT.com
Contact BT
Site map
About BT
Privacy policy
Code of practice
Find a number
-+-No longer a forum member-+-

My password at the Community Forum is refused and no email is sent to fix it.

I tried to ask a question at the Apple Community Forum and the password I ahve used for year is refused. When I click on "Forgot Password," NO email is ever sent to me. I can get into the general Apple site with that ID and password.
I am looking for an application to open .wp files - I know the older version of Pages will open .cwk files but don't know if it will open .wp as well.

Pages will not open WordPerfect files. The formats Pages will support can be found here:
http://support.apple.com/kb/HT4641
The freeware LibreOffice will support WPD files. I'm not sure if WP is different.
As to your password here, it's the same as the Apple ID, so if you have an ID for which the password is not working and the reset email isn't arriving, you'll need to call Apple Support, ask to speak with Account Security, and enlist their help.
Regards.

After posting a question on the community forum page, will I be notified when an answer appears?

After posting a question on the community forum page, will I be notified when an answer appears?

Yes, it will be in your mailbox unless you setup not to receive.

My Oracle Support Community Forum

Survey:
Is anyone participating in the new "*My Oracle Support Community*" Forums? I'm a bit confused as to the purpose of the forum since they cover virtually the same topics that are discussed here. I did do some research and found the following answers....
* The OTN (Oracle Technology Network) forums are not being replaced by the My Oracle Support Communities.
* Oracle Support does not participate in the OTN forums.
* Since the OTN forums are outside of My Oracle Support and used by participants who may or may not have Oracle Support, existing knowledgebase articles and bug records may not be leveraged to answer your inquiries.
* The OTN forum will continue and remain open to the public.
* Oracle built the My Oracle Support (MOS) communities to specifically help customers and partners that have support contracts*
* OTN is not part of customer support, though some of us support engineers have voluntarily contributed to it in the past.
Personally, I see the same type of topics/questions being discussed in both forums! ?:|

I believe the difference is that the Community Forum is moderated and you need a valid CSI number to access it. Overall this forum seems more active, but it looks as though Oracle Support Engineers may be more active in the Community one.

Scanner communication can not be established

At the time of software installation, my HP M467dw worked fine without a hitch. I connected via ethernet cable to home network. The following day I attempted to scan from the desktop, however I continued to get the the message that the scanner communication could not be established, and try this and that. I have researched this to no avail, and found the only solution is to uninstall and reinstall the software, only to loose the scanning ability noted above after cold boot. I am able to print, and also able to scan and fax on the HP device. The printer and scanner appear to be using different ports so issue is not localized. I would appreciate any information which may lead to a resolution. I am running Windows 7 64 bit. and the HP software is compatible.

Hey Krusador,
Welcome to the HP Forums!
The troubleshooting steps that have already done are excellent! I have included the document 'In Windows 'An error occurred while communicating with scanning device' Message Displays When Scanni...'. I know some of the steps you have already completed, please follow through the document, and complete the steps that you have not.
Please let me know the outcome of the troubleshooting.
Thank you.
I worked on behalf of HP

Community Forum slow and non-responsive?

Hi All
Anyone else having troubles with the site this morning?
Seems slow, non responsive, many of the hyperlinks do not seem to connect. Pages do not seem to refresh.
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

Hi Devon_Dave,
Working alright for me for both IE10 and Chrome V29.
Though it looks like they have added the new style BT website header to correspond with the rest of the site.
Haha though it would seem that the community forum has been linked to the "Trial" version of the new site - which seems to have some broken links within the header itself.
Normal New BT website: http://home.bt.com
Trial New BT Website: http://trial-home.bt.com
As you can see the links in the header point towards the http://trial-home.bt.com ....... website.
Cheers
jac_95 | BT.com Help Site | BT Service Status
Someone Solved Your Question?
Please let other members know by clicking on ’Mark as Accepted Solution’
Try a Search
See if someone in the community had the same problem and how they got it resolved.

Signing into just forums not MyVerizon.

If you link your MyVerizon and your forum account, is there a way to login to just the forums, not through MyVerizon?
Also, if that is possible, will you get logged into MyVerizon if you logged in to just the forums?

You can bookmark http://community.verizonwireless.com and then sign into the forum using your My Verizon account username. I don't know if it will.automatically sign you into your My Verizon account as well.

When starting I get an error: "This operation cannot be completed because of an internal failure. A secure network communication has not been cleaned up correctly. "

Each time I start up Firefox 4.0b6 I am getting the following error message: "This operation cannot be completed because of an internal failure. A secure network communication has not been cleaned up correctly. ". I run Firefox 3.6 as my standard Firefox browser in paralell.

See https://bugzilla.mozilla.org/show_bug.cgi?id=588511
(please do not comment in bug reports)

FF Beta 4.0b6: The operation can not be completed because of an internal failure. A secure network communication has not been cleaned up correctly. How to FIX ?

The operation can not be completed because of an internal failure. A secure network communication has not been cleaned up correctly.
beta 5 and 6 have been useless, unable to connect anywhere once loaded. Fortunately I still have v3x on the machine.

No answer found.... sorry!

The operation can not be completed because of an internal failure. A secure network communication has not been cleaned up correctly ... Iget this message when closing firefox. It obviously has been a problem in the past but I'm using FF 6

'''"The operation can not be completed because of an internal failure. A secure network communication has not been cleaned up correctly ... '''"Iget this message when closing firefox. It obviously has been a problem in the past for others but it has only happened to me since updating to firefox6'''

Try to clear the "Active Logins" via Clear Recent History
*https://support.mozilla.com/kb/Clear+Recent+History
You can also try to delete the file secmode.db in the Firefox Profile Folder
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder

The optn cannot be completed because of an internal failure. A secure network communication has not been cleared up correctly.

Firefox 4.0 b 5 - was doing an update but gave this error message: The operation cannot be completed because of an internal failure. A secure network communication has not been cleared up correctly. - only option = OK

This is a known bug and it is being worked on.
The relevant bug report is [https://bugzilla.mozilla.org/show_bug.cgi?id=588511 Bug 588511], but please do not comment on the bug report.

Can't do google seaches or get tabs to open without ringo and get the alert..The operation can not be completed because of an internal failure. A secure network communication has not been cleaned up correctly.

I can't get tabs to open or google search to operate without constant ringo and I get the alert...The operation can not be completed because of an internal failure. A secure network communication has not been cleaned up correctly. I have 8.0 firefox version

This is a known bug and it is being worked on.
The relevant bug report is [https://bugzilla.mozilla.org/show_bug.cgi?id=588511 Bug 588511], but please do not comment on the bug report.

In attempting to export a simple 1-page PDF file to Microsoft Word, I incessantly get the following error message: "An error occured [sic] while trying to access the service." Nothing on any of the community forums has helped in any way. I have downloa

In attempting to export a simple 1-page PDF file to Microsoft Word, I incessantly get the following error message:
"An error occured [sic] while trying to access the service."
Nothing on any of the community forums has helped in any way.
I have downloaded a free trial of Acrobat XI Pro -- and that too makes no difference.

while trying to access the service."
That'd be associated with trying to connect to the server(s) for one of the Adobe online subscription services.
(Edit PDF or PDF Pack)
These online services are separate and independent of the desktop application Acrobat.
It appears that you have had / are having internet connection issues.
Be well...

BT community Forum - NOT BT ?????????????????

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