BT Desktop Help latest version doesn't work.

After a reboot of my computer today I received an onscreen message that I was not running the latest version of BT Desktop Help so I went ahead with the update. After the update was installed and it was going through the launch process where it informs me that the diagnostic modules are launching, I then received another message telling me that I was not running the latest version and to click on a link to install the latest version. Clicking this link had no effect whatsoever.
I then decided to completely uninstall the BT Desktop Help in the correct way and rebooted the computer before downloading and installing the application yet again from the BT web site. Unfortunately I am still getting the same message when I try to run it so it would appear that there is a bug in the update/latest version. I am running Windows 7.
Although I rarely have cause to run the application, any help on this issue would be appreciated. Thanks

My advice and that of many on this forum is to uninstall BTDesktop Help. It is a piece of software junk and can cause more problems than it solves. It is not needed to connect to the Internet or for anything else on your computer.

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