BT Desktop Icons not working

Suddenly, for no apparent reason four BT icons on my desktop have stopped working i.e. "My BT", "BT Broadband Life", "BT Email & Search" and "BT Yahoo Online". "BT Desktop Help" does work OK. When I double click on any of the inoperative ones I get an error message saying "Launch HM.EXE - Entry point not found. The procedure entry point IsDefaultBrowserIE could not be located in the dynamic link library BTCommon.dll". I have tried downloading and reinstalling the BT Yahoo version of IE8, and running the BT Infinity setup CD again, but it makes no difference. What's gone wrong and how do I fix it?

Sweeney_Todd wrote: [snip]
What's gone wrong and how do I fix it?
The software for some reason isnt talking to each other anymore. Sometimes an update to BT DTHelp can throw other software into a dysfunctional mode.
I ceased trying to understand the former a long time ago, just before I got rid of the lot. If you dont want to liberate your PC from this lot, a clean sweep and a re-install, careful to remove any profiles that might have been created for them in the PC's Registry. CCleaner download via google from file hippo might help, but not 100%.
You need a browser, of that there is no doubt.Are the rest proportionate to the amount of time you will need to fix this?
The other Q is how much do you need the rest as desktop icons? So you could spend a lot of time trying to fix this, or just bin the lot and have a happy life. Try another browser besides IE, say Firefox/Chrome.
AQ.
"Welcome to Royston Vasey - You'll never leave."

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From: ʇɐb ɹəuəllıʍ <[email protected]>
>To: penny torrence <[email protected]>
>Sent: Monday, July 25, 2011 8:57 PM
>Subject: Re: flash player 10.3.1.8.34 (lastest verison)icon on my desktop ,does not work ?
>
>
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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

BT Desktop Icons not working

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