BT dial-up

So once again I find myslef on here trying to find a solution to my continuous problems with my BT broadband service. Since christmas I have been been suffering from dial-up speeds with only sporadic periods of what I consider acceptable speeds. Considering how much I pay every month for both my broadband and Vision package I don't feel consider it too much to ask to be able to achieve better speeds than I did 10 years ago with AOL dial-up...
I have previously had this issue looked at by Dean, one of the forum mods who was extremely helpful, however I feel it has now gone beyond that. Can someone tell me how to actuallly directly contact the customer complaints department? I have already e-mailed them with no response and, based on past experiences, I also do not wish to speak to an Indian call centre who will advise me to my hub and Vision box off and on again and change my filter. I am at the stage now where I've had enough of BT and just wish to leave them altogether.
My results from my last succesful Speedtests are:
00.00 on 11/04/12:
Download speed achieved - 72Kbps
IP profile - 7.15Mbps
20.00 on 11/04/12
63Kbps
Speedtest would not run earlier tonight so used Beta version:
Ping Latency (ms): 83.11
Download speed (Mbps): 0.22
Upload speed (Mbps): 0.36
I have also copied and pasted my ADSL results below:
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
1 days, 09:47:59
Downstream:
7.938 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Fast
Noise margin (Down/Up):
9.7 dB / 28.0 dB
Line attenuation (Down/Up):
30.1 dB / 18.0 dB
Output power (Down/Up):
19.9 dBm / 12.3 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
310 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
403 / 0
Error Seconds (Local/Remote):
10769 / 48
Any help/advice much appreciated, thanks.

Wher those speedtest results done using a direct Ethernet cable from the home hub to your computer?
If so, then it looks like there may be a fault either on your home hub, or the port that you are connected to in the exchange.
I would suggest that you contact the BT Care Team again.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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Hi teturner,
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Hola.. para aclarar. El teléfono anda perfecto solo que para los que tenemos Movistar, los ajustes del operarador no están actualizados entonces no toma en forma automática la configuración del 3G, los valores del buzón de voz, etc..
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IPhone 5S lost voicemail and when I tap vm icon the phone diales voicemail and gets busy signal. No other options show.

iPhone 5S lost voice mail and when I tap vm icon the phone dials voice mail and gets busy signal. No other options show.
started yesterday. No voice mail at all. When I tap the voice mail icon the phone immediately dials some number and that number rings busy. I can't select anything else. Using Virgin mobile/ I am stumped.
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I have 2 Parrot Minikit Slims and really like them (one in each vehicle). The connect to the iPhone with no problem, and download the contacts, then you can do voice dialing from the kit without touching the phone at all. Call quality is pretty decent, the reason I started this post was to see if there were any others that did this and might be better. We use them all the time.
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I've searched all over the place for help with my quest to make my Treo 755p "Smart" phone have bluetooth voice dial capabilities. What seems to be out-of-the-box functionality for many normal phones (no "smart" in their name) is apparently difficult to achieve with the Treo 755p, and apparently with all Treos from what I've seen so far. Here's the conclusion that I'm coming to, but I just can't believe it, so I'm posting this here in the hopes the experts (that's you guys) will either correct my misunderstanding, or (hopefully not) confirm that I'm on the right track.
APPARENTLY:
Voice dial capability is not part of the Treo 755p; one has to install a 3rd party program or service to gain this functionality. There are a few good options out there, but they do cost additional money.
Voice dial programs apparently work pretty good with the wired headsets that come with the Treo package. Apparently (although I have not tested it yet) pressing the button on the side of the treo or one the wired headset can be configured to activate the voice dial software, and the user can speak into the wired headset microphone to dial by voice.
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Bluetooth headsets configured in hands-free mode will launch the voice-dial software, but I've found that the treo does not connect the voice dial software to the bluetooth headset, so instructions are not heard through the headset and the headset microphone is ignored for voice dialing. Others have apparently had the same issue, from what I've seen posted in this forum and on other fora as well.
The only method I've heard of anyone successfully using a bluetooth headset for voice dialing with a Treo is to bypass the Treo Bluetooth Handsfree mode, purchase an extra bluetooth adapter meant to add bluetooth capabilities to non-bluetooth phones, and then pair the headset with that adapter. This adapter typically costs $10-20, but is sort of big and must clip to your phone or to your belt. This adapter plugs itself into the treo's headset jack and simulates a wired headset. Apparently this mode works well, for yet more cost and additional bulk with makes it difficult to fit the phone into standard casings and/or take the phone out to work with the PDS without unplugging it.
One such adapter is the Cardo "Node" (http://www.cardowireless.com/node/434), but you can't buy it from their website anymore so I'm looking for other options.
I've heard that Jabra also has one, but I'm not sure of the model number, price, or form-factor.
Am I on track with this? This just doesn't sound right to me. I've seen postings that users have had this issue from the earliest Treo models, so I would have thought that Palm would have addressed it by now. I've always thought of Palm as a reputable and responsive company, so I'm hoping I've missed the "silver bullet" solution. Can someone point me in the right direction?
Many thanks.
Bob Smiley
Post relates to: Treo 755p (Sprint)

I hope Palm is listening.
It was good to see others as frustrated as I am about the Treo’s glaring deficiency – kind of a support group. I kept thinking I must be wrong because I traded up from a dumb phone and couldn’t believe my new palm is incapable of Bluetooth voice dialing.
The voice dialing companies all say it’s a problem with the Treos. I have asked the people at Palm and, though they are very nice, they haven't been able to help. The people I spoke with didn’t seem to understand what I wanted and then spent a great deal of time trying to find the answer. In the end, they confirmed: you can get Bluetooth with a Treo, and you can get voice dialing with a Treo, but you can't get voice dialing over Bluetooth. They didn't know if a solution was in the works.
I am really puzzled about this problem. How hard can this be? As Bob Smiley said, you can get a Bluetooth adapter to simulate a wired headset, and any one of us could superglue it to the Treo, but why?
It seems to me that this is such a basic function that, especially with all the upgrades, they should be able to fix it easily. My impression is that no one at Palm is working on this and that no one is scheduled to work on this, but I hope I’m wrong.
Post relates to: Treo 755p (Verizon)
Post relates to: Treo 755p (Verizon)

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