BT disconnection and ensuring the correct address.

I've sold my home in Bolton and I've scheduled to have my phone line cut off on the 29th August, which is the completion date for my house buyers to move in (at 2pm). What is the actual time that the line will be disconnected, i.e. is it terminated at 12am?
On my cancellation email, my "order" also disconcertingly shows my new address, no mention of my old number, and words "stopping your service" - this is where I want my phone line rental rebate sent to and already has a phone line set up with Sky. Can someone confirm that this is not cancelling the phone line at my new Cheshire address (i.e. "slamming" as it's known in the business!)

I've chased this with the BT Contact Us link at https://bt.custhelp.com/app/contact_email/c/4951 too.
Worryingly all the BT online account seems to show is that my phone line is to cease (doesn't state the number) but I have an "activation" date.

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I have sent you a question and all I get back is that you can't activate my account. I have clicked on the link you provided and entered the correct address. What else can I do to get help. How about a phone number?

''locking - please continue in your original support thread - here - https://support.mozilla.com/en-US/questions/835625''
I sent you a question yesterday and you sent me an email saying you couldn't activate my account because I either didn't click on the right link or enter the correct address. I have done both of these correctly but nothing changes. What can I do to get my original question answered - talk to someone?

When you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer? Your iTunes library does not have an email address. An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases. Changing your Apple ID will not make songs disappear from your computer's iTunes library.
If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID. In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password). That may not be your current email address, but Apple uses it as your user name, so it does not matter.
On the iTunes Store Home screen, click on Purchased under QUICK LINKS. This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost.
NOTE: If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID.
For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
If that's not what you mean by "changed the email address on my account," please post back with more details.

I purchased a used computer and when I go to Itunes to buy music I am rejected. I am using the correct address and password

I purchased a used computer and when I go to Itunes to buy music I am rejected. I am using the correct address and password

Error "The serial number is not valid for this product" | Creative Suite

I'm not receiving emails from 2 specific domains to my .mac email. Both have the correct address and I don't have any rules set up. Anyone know why this is happening?

I'm not receiving emails from 2 places. I don't have rules set up and both senders have the correct address. The messages aren't in my junk folder either. This is for my.mac account. Anyone know how to fix?

That just sounds like the mail headers. Most people don't know (or care) about them so they're usually hidden.
Check Mail -> Preferences -> Viewing -> Show header detail
I'm guessing it's set to 'All'. Switch it to 'Default' or None as you prefer.

I have 2 e-mail accounts on my Ipad, one personal and one business, how do I navigate to send e-mails from the correct address?

I have 2 e-mail acccounts on my Ipad, one personal, one business, how do I send from the correct
address? At this point it does not give me an option.

You can set a default email address here:
Settings > Mail, Contacts, Calendars > underthe Mail section - Default Account.
Any email you start will use this account by default but you can change this manuall by tapping the email address in the From field. That whill bring up a dial to select the email address you want to send from.

Whenever I update my iPhone software, it asks me to sign in to iCloud with an old email address. My other devices all have the correct address. How can I get the correct address for my iPhone? The only Apple ID that works for logging in is my new one.

Whenever I update my iPhone software, it asks me to sign in to iCloud with an old email address. My other devices all have the correct address. How can I get the correct address for my iPhone? The only Apple ID that works for logging in is my new one.

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone (if you're using iOS 7), then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I would like to see and access the correct sound patches from my E-mu mps orchestral plus from inside of logic express.

I would like to see and access the correct sound patches from my E-mu mps orchestral plus from inside of logic express.
Right now , I have access to some of the sound files but most are missing and all are incorrectly labeled.
Is it possible to ("Library") these sound files or access them from logic?
Thanks
J

HI,
I'm not quite sure who you think you are addressing here with your idea but this is a user to user forum. Apple don't come here.
If you want to offer ideas or feedback to Apple, it would be best for you to do it here:
http://www.apple.com/feedback/logic-pro.html

Macbook won't start or charge unless I disconnect and reconnect the battery connector each time .

I have a late 2011 model Macbook Pro, 10.7.5 OS and I've had no issues whatsoever up until a week ago. The night before if stopped working I did everything as usual, did some HW, emailing then I shut it down. I woke up the next morning and it wouldn't turn on so I figured it was dead, so I got my charger plugged it in and got no light, green or orange. What I got was a faint green blinking on the charger light and my battery level indicator wasn't working. I thought it was my charger but it wasn't because worked fine on my girlfriend's Macbook.
I googled and tried PRAM and SMC to no avail. When I tried the SMC I didn't take the battery out I just disconnected the connector (Don't know if it makes a difference) and Voila it worked and I thought I fixed the problem. I turned it off and the next day the same thing, I have to disconnect and reconnect the battery connector each time for it work. Other than this issue I have no problems, mac runs fine while it's on and I shut it down or restart it for awhile after I reconnected the battery but if I try to turn it back on or restart it hours after I've done that then it won't work . One thing I may add is after I reconnect and plug my charger in, the light is green for about 5 seconds (even though it's not fully charged) then turns orange .
I'm guessing I need a new battery or logic board , but I'll keep my fingers crossed .
I won't be able to set up an appointment until next week but I would like to see if I could get any help here in in the meanwhile.
Thanks !

Hi, I dont know if this may be the cause as i too have the same problem. But it only occurs after i disconnect my Iphone from my macbook pro.
The Macbook has worked perfectly and then all of a sudden last week it started to shut down after i would disconnect my Iphone 5.
The mac wouldn't restart, charge or anything.
I tried all the trouble shooting reccommended, Shift Alt command button combinations. ( there were a fair few ) None worked.
Then i found out about disconnecting the connector.
This fixed the problem.
But alas, It done it again after my next sync.
This has done it 4 times now. And only when i disconnect the iphone after using itunes on the mac. I done it all correctly 3 times and the 4th time i just pulled it out with out ejecting from itunes, but still done it.
The iphone Syncs perfectly. I get everything i want onto the iphone. But for some reason as soon as the cord is disconnected from the mac BOOM. Dead mac.
If i leave the cord and the phone plugged in but still eject the phone it doesnt shutdown tho.
I found if i shutdown the macbook, then disconnect the iphone cord once the mac is completely shut down then my mac will start back up again with no problems.
As i said i dont know if this is the cause of your problem and if it will help you or not? But if not, maybe it will help someone else out who finds your post?
Hope you get your problem sorted
Chris

When using Mail and selecting the recipient, Address Book no longer shows Groups. I am forced to select from my entire alphabetized contact list. What's going on?

Has the Address Book software changed? Or has Mail changed? For purposes of email, Address Book no longer allows me to find an addressee or several addressees who are members of one of my Groups (or Smart Groups). What happens is this: I open Mail, initiate a new email, put the cursor in the To: box and click the 'Show addresses' icon in the New Message box. The Addresses list shows up in a separate window with an alphabetized listing of all my contacts. It used to allow me to select a Group, but Groups are no longer listed. I have no choice but to select an address (or addresses) from the entire list. Needless to say, this is intolerable.
Ultimately, I have two questions:
What has changed and can I fix it so it works as it used to?
If I can't fix it, what other email/address book software combination works simply and cleanly so I don't have to live with this frustration.

This add-on may help:
https://nic-nac-project.org/~kaosmos/morecols-en.html
I've had this add-on for so long that I can't remember what it does and does not provide.
If you select a List in your Address Book, so that its contents display at the right, does "Export" not write just the Lists's member Contacts out to the csv file?
It does here, but this may be thanks to the above-mentioned add-on.

HT201407 hi..I cant activate my Iphone 5. I bought this from someone who cant remember her apple password and even the email address that she used to set up the account.What am I gonna do now....How can I activate my Iphone. what are my options...pls help

hi..I cant activate my Iphone 5. I bought this from someone who cant remember her apple password and even the email address that she used to set up the account.What am I gonna do now....How can I activate my Iphone. what are my options...pls help me.thank you

Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
hannibalfromlemery wrote:
.I cant activate my Iphone 5. I bought this from someone
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.

Trying to restore after getting a new hard drive. I can see the backup on the Time Capsule and on the correct date but it is Greyed out. That is it wont let me open it and restore the machine. Have tried also Migration Assistant, no luck.

Trying to restore after getting a new hard drive. I can see the backup on the Time Capsule and on the correct date but it is Greyed out. That is it wont let me open it and restore the machine. Have tried also Migration Assistant, no luck.

https://discussions.apple.com/thread/5210788?tstart=0
At startup hold down the Command+Option/Alt+r keys until you see a globe on the screen. Then use disk utility to partition and format the drive HSF+ and then select Reinstall Mac OS X. whatever version of OS X that originally came on your system will be installed and then you can upgrade back to Mavericks.

When I click on an email link on a website it doesn't open my entourage mail, I have to cut and paste the email address in

When I am looking at a website and it says contact us with an email address, in the past when I click on this my entourage 'new mail' page would open so I could contact them, but know that doesn't happen and I have to cut and paste the email address into entourage manually, sometime this is not possible becuase the website doesn't actually give the email address just a 'click here' option

See this:
[http://support.mozilla.com/en-US/kb/Changing+the+e-mail+program+used+by+Firefox]

I have two Apple ID, how can I delete one and use the email address associates to the main one?

I have two Apple ID, how can I delete one and use the email address associates to the main one?

If you abandon one of the Apple IDs you will also basically be abandoning any content that you have acquired with that Apple ID. Content can only be updated and re-downloaded with the Apple ID that was used to buy it. Apple will not combine the content of Apple IDs and Apple will not transfer the content from one Apple ID to another Apple ID.

After the latest update, all my apple products reverted to an old icloud account. As it no longer exists, I cannot get into it to delete it and add the correct id. How can I change this, especially on my Macbook pro?

After the latest update, all my apple products reverted to an old icloud account. As it no longer exists, I cannot get into it to delete it and add the correct id. How can I change this, especially on my Macbook pro? There is no p/w related to it and even though I tried to reset "password" it won't allow as the id does not exist, neither does the email associated with the old id. How do I switch it to a newer id?

It's all rather odd because the old account cannot 'no longer exist' - if you don't have the correct password you won't be able to get into it, but you can't actually delete an iCloud account from the server.
I'm afraid you will need the services of iCloud Support. If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee.

TS3474 iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod.

What do I do about this message? I've restored it 3 times, but this message still comes up, and i cannot put music on it now.
iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod.

Sounds like your iPod is broken. Take it to Apple or someone else who repairs iPods and see if you can get it fixed, or get it replaced.

BT disconnection and ensuring the correct address.

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