BT email address problem

Hi
I have signed up with BT broadband tonight and I have tried to access my new BT Yahoo email account. When I try to sign in to the account I get the message "Invalid email. Please enter a valid username (e.g. [email protected])". Why am I getting this message.? I thought that my new BT email account would be working straight away? Do I have to wait until my broadband is activated before the email will work? Or do I have to do sometihing else? Any ideas?

Hi sandonaldson,
Your BT email eg "[email protected]" account will not be enabled until your broadband activation date. Though as imjolly has said can sometimes be a day or so after the broadband activation date.
You may also be aware that BT are moving away from the BT Yahoo mail service provided by Yahoo to a new BTmail service later this summer. For more information on the new BT mail go to http://bt.com/newemail
Hope that helps,
Cheers
jac_95 | BT.com Help Site | BT Service Status
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