BT exchange accepting orders for FTTC but BT says ...

Hi,
When I check my local exchange (Spencers Wood) it shows that it has been FTTC enabled and is accepting orders, but when I put in my postcode (RG7 1FH) it shows as not available?
I've seen the BT workers on the main road so I'm guessing they are still enabling cabinets, but the confusion comes about because certain addresses out on the main road were given an ETA (end of June) whereas I get nothing.
Is there anyway to confirm my postcode will be covered, and when? or to confirm that it won't be covered (and why)? I can't seem to find anything online.
Solved!
Go to Solution.

Hi LL,
Thanks for the link.
I'd already checked the ADSL availability checker and it shows no current FTTC availability nor ETA.
When I check the exchange however I see it is available for orders and I know other premises have been connected.
I'm trying to understand why my particular cabinet is not showing an ETA.

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I've waited patiently for over a year for the Sunderland North exchange to be upgraded. It's accepting orders but not from me. How do i check when/if my cabinet will be ready? I can only get 1meg broadband on my copper line so am currently using my mobile as a wifi hotspot but thats hardly ideal. I live on a new estate (18months old) so all the lines and ducts are new. I don't know if this makes any difference but I also have the new style master socket outside my property. Please help!

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So about a month back on the open reach website they said that infinty is in our area, which is New Milton.
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Solved!
Go to Solution.

Hi NiallW ,
As ryant704 has said you can check if WBC FTTC fibre broadband such as BT Infinity is available to your landline number/address by going to the BT Wholesale Database. If it gives a estimated date for WBC FTTC then your cabinet is in the rollout plan.
If you do not have a BT recognisable number then you can check using your address by going to BT Wholesale Database http://dslchecker.bt.com/adsl/ADSLChecker.AddressOutput .
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If there is no mention of WBC FTTC when checking the BT Wholesale Database then unfortunately it looks like your cabinet isn't currently in Openreach's fibre broadband rollout plan.
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Toekneem beat me to it again....
In the thread below message #4 there is a picture of a typical Fibre cabinet sitting next to it's older little brother
http://community.bt.com/t5/BT-Infinity/How-can-I-find-my-cabinet-number-and-when-it-will-be-enabled/...
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BT exchange accepting orders for FTTC but BT says ...

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