BT Fon and BT openzone

I live in ontario tower and i was using btopen zone and bt fon thing( where you have to buy vouchers) for about 5 months and everything worked fine untill Monday. Now i can connect to any hotspots. It sais limited connectivity. Sometimes it sais "cant connect to the network". I tried every possible solution posted in previous topics...
Help anyone?

It could well be that the FON hot spot you were using is no longer there, is relies on BT customers who have opted into FON having their homehub switched on, there could be a number of reasons.
1) BT customer migrated to another ISP.
2) BT Customer moved on.
3) The FON part of the HH has gone faulty.
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Tracing people logging on at BT FON and BT Openzon...

Hello,
Please can you tell me if it is possible for BT to trace where someone is logging on using BT FON or BT Openzone. My reason being I am being stalked and the emails come from IP addresses all over the place from btcentralplus.com. I think I know who the stalker is and he has a BT phoneline and internet account so would have log in details. If the police were to contact you could you tell them where he has logged on and whether this matches the IP addresses from the emails.
Thanks

Welcome to this forum. This is a BT domestic customer to customer help forum, any messages posted here do not go to BT.
If you need to contact BT, you can use Live Chat or Contact BT ,or telephone 0800 800 150
Its possible one of the forum members may be able to help you if its a general enquiry.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

BT Fon and BT Openzone questions

Hi,
I have recently opted in to BT Fon. I don't have a Home Hub (need a more powerful router) so does this mean I will not be sharing my connection (or does BT change my router on the sly)?
Regarding Openzone, what username should I use (it isn't obvious), because my BT Infinity (opt 2) package apparently comes with Openzone access.
Thanks in advance!

Yes - you won't be sharing
BT can do whatever they like to their supplied hubs only....
AFAIK it's still the primary email account holders name and password - as per using FON
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BT Fon and BT Openzone FAQ's still incorrect

Dear BT,
I refer to my post made on the 12/08/2010 - http://community.bt.com/t5/BB-Out-About/Why-does-the-BTHH-transmit-the-Openzone-signal/m-p/37318#M22...
"The BT Openzone website will now be updated (when - unknown) to include the BT Home hub as a BT Openzone location as this is not clearly shown on the BT Openzone website at present".
But the BTFon FAQ still states -
"What’s the difference between a BT Openzone hotspot and a BT FON hotspot?
There's no difference to you when using the hotspots.
However, they're located in different types of places. BT FON hotspots are the Wi-Fi signals from BT Home Hubs owned by other members of the BT FON community. This means that individual BT FON hotspots may not be available in the future, because a customer may opt out of the service, or temporarily switch off their Hub.
BT Openzone is a premium wireless service, with hotspots in airports, hotels, stations and businesses around the UK. BT Total Broadband customers who are members of BT FON can access BT Openzone hotspots as well as BT FON hotspots. You can see the exact locations of BT Openzone hotspots using the map at www.btopenzone.com. BT FON vouchers bought by non-members are only valid at BT FON hotspots, and can't be used on the BT Openzone network".
and this is on the BTOpenzone site -
"What is BT Openzone?
BT Openzone is a wireless broadband (Wi-Fi) service that you can access in public places (hotspots) such as airports, hotels, coffee shops, motorway service stations and city centres. Get online at BT Openzone hotspots throughout the UK and the Republic of Ireland, and at selected locations outside the UK".
Is it not time to correct this?
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Hi Craig
Thanks for the update
This thread is soooooooooooooo close to being solved
But...
Did they say when this update to the FAQs will be carried out? - I did give it nearly a year before bringing it back up!!
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No BT FON or BT OpenZone SSID being broadcast from...

I've been using BT for just under a year now. When I first installed my HomeHub2 I had 3 SSIDs broadcast; my own private, BT FON and BT OpenZone. For some reason I now only have my own private SSID available and I can seem to get BT FON available again.
I've tried opting out of BT FON and then opting back in again to no avail. I've also tried a full reset of the HomeHub followed by an opt out/in, but no change.
Can anyone explain why I've lost the ability to use BT FON and OpenZone. It was quite useful if friends visited and saved them using my monthly bandwidth allowance.

Hi Spillpot
I can check and see what status we have your for your FON opt in/out.
Could you drop me in an email please with your BT account and telephone number along with a link back to this thread.
Just send to the email address in my profile and mark FAO Craig please.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
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HomeHub security concern - Fon and Openzone share ...

I have recently joined BT on Total Broadband Option 3 to find that my HomeHub has opened a BTFon and BTOpenzone connection. I'm quite content with this arrangement, but have found that they all share the same channel. Having done some research, the BTFon describes FON as secure because "BT FON members agree to securely share a portion of their Wi-Fi bandwidth through a separate channel on their wireless router".
I called BT about this but was told only how I could turn Fon and Openzone off - which I'd only want to do if they are compromising the security of my WPA encrypted connection by sharing the same channel. I don't know if I should be concerned by shared channel. Any advice would be welcomed.

Hi Mr Jones.
First of all the youdo not share the same channel, they USE the same channel, much the same as I could be using the same channel as you.
Fon and OZ are a separate thing from your connection, except to say they do use some of your Bandwidth when actually being use by another party, but you should have priority.
As for security, I think its fair to say that it is secure as much as possible, I leave it running and so far no problems, now and again a couple of youngster sit on my garden wall and use it, but I do live in a quiet somewhat "respectable area", but had no problems with it.
Like most it can be cracked if someone is dedicated enough, but there must be easier picking out there, and WPA should protect you.
Ray
Ray.

BT Home Hub 2-287C and BT Openzone/BT Fon

This is my first posting.
My home hub has recently been intermittently "taken over" by BT Openzone.
I have followed instructions from the Openzone homepage, later from BT Broadband Desktop Help, and later BT Broadband telephone help line. They all help temporarily, then I get "taken over" again.
Can anyone help me get rid of this nuisance? I use an Acer Aspire 5920 laptop running Vista Home Premium.

You say that opt out can take a while - that gives me some hope, albeit I never opted in in the first place!
I get the feeling I am connecting to a neighbour's Fon because sometimes there is a "battle" where it seems it could go either way.
I have repeatedly given my hub priority in wireless settings and/or removed Openzone and Fon, but sometimes they reappear before I've even left that window.
When I do land on Fon, it is only when I go to IE from the ikons. It never happens while I am online via my usual homepage (BT Yahoo).
Any further thoughts would be welcome.

BT openzone/fon and standby on the bt router 3.0

Hi all
so i turned off bt openzone and fon but turned it back on and now it does not show i have tried resetting and everything?
and i put it on powersave and turned it off but is still on
thanks Alexander
Solved!
Go to Solution.

DS wrote:
Hi Alexander and welcome
So you opted out on the BTFon website and then opted back in?
And the hub doesn't show you as active?
Don't panic!! Opt out again and then back in, wait 72 hours and see if it then shows this time.
(sometimes the hub doesn't get sent the opt in signal on the first try)
As a side note: Even though your hub is not showing as active, it doesn't stop you from using other hotspots
Thanks tried this.
Phoned and my router is getting updated this should fix it.

Fon and openzone on same hub

im just wondering if i should be seeing both openzone and fon on my home hub wireless conections when i look for wireless conections , am i right in thinking it should just be 1 or the other ?
Solved!
Go to Solution.

OK. Irrespective of which phone you have - 'old' or a T2/Hero - was there a point in the set up with BT software (of the 620/710) or the configuring of wireless connectivity with the T2/Hero where you could have selected Openzone/Fon as your primary Wi-Fi network, and not your home hub (I assume your hub wireless key is also displaying as being 'available.'
(There is a known issue with the 620/710 using the BT software about trying to connect to your hub following a BTOZ/Fon connection other than in the home, but stick with the above first).
If during setup, you selected Openzone as your primary connection and not your hub (or have changed the wireless key of your hub/or have a new hub subsequently), this could account for it.
Without star gazing too much, the other option at this stage is to simply reset your hub, and then see what happens.
There are other possibilities as well I'm afraid. Its not a connectivity issue, more a functionality one I venture to think, interesting (but let me assure you, not without precedent).
AQ.
"Welcome to Royston Vasey - You'll never leave."

Why Fon and Openzone

Why do hubs put out 2 signals, BTFon and BTOpenzone but both give a choice of logins? Perhaps there should be an BTtotalbroadband signal as well

Hi Chrisrae,
BTFON is the chosen name for the BT WiFi community, this would rule out the need for a "BT Total Broadband" SSID, the reason that Openzone is also broadcast is because BT Openzone subscribers (not necessarly BT broadband customers) can use these hotspots as well as the standard commercial Openzone hotspots found in coffee shops and hotels etc. At one time the Hubs would only broadcast Openzone, however with the succesfull take up of BTFON and its rapid expansion, BT decided to add "BTFON" as an additional SSID so that users could recognise it as being a community hotspot.

Logging onto Fon and/or broadband

Hi. I am new so please be gentle with me.
Sitting in my car with laptop and good WiFi set up, I find loads of good Openzone and Fon sites. I can log into the openzone sites but every time I try a Fon site it says your username or password is incorrect????????
I must be missing something as I was under the impression that the log-in details were the same.
Also if I try to log-in to 'MY BT' I also get the same message.
I have no trouble logging into BT Yarhoo with the same details.
HELP please

have you set up a My BT account if you not you need to set one up and need not necessarily use the same email address and password.
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Foneras and BT Fons

Hello
I have been using a La Fonera+ with a different ISP and have now moved to BT and have a couple of questions.
Can I still use my Fonera+ to take advantage of the FON Free WiFi or will I have to change my router to a Homehub and use BT FON?
If I still allow access through my Fonera+ will any users eat away my BT usage allowance or will it be 'ignored' the same as the 'BT FON' access?
Thanks

If you have migrated to BT as a BB customer you have unlimited access to Fon.
You should register on the Fon landing page using your primary bt email address and password. You also have access to BT Openzone.
I would advise in the light of the above that you delete your Fonera a/c unless you still wish to use it in conjunction with BT Fon / BT OZ.
You can only access Fon via your BT homehub. You should have been issued with a BT home hub on becoming a customer.
The effortlessly simple way to do Fon / OZ is via your BT home hub.
AQ.
"Welcome to Royston Vasey - You'll never leave."

IPad and BT Openzone

Hi, Has anyone been able to connect their new iPad to BT Openzone? I get the usual landing page but when I enter my username and password and tap "login" nothing happens. Regards, Rob.
Solved!
Go to Solution.

Hello,
I had the same problem at a Starbucks. I was eventually able to work around it by downloading the "Boingo Mobile Wi-Fi" iPhone app from the App Store. Simply having this app installed on your iPad disables the "captive network" feature (the login popup); you don't even have to open it. (Apparently Apple has a list of apps like this that disable the captive network feature, but Boingo is the only one I know of.)
With this app installed on your iPad, connect to the BT OpenZone hotspot through the Settings app. Then launch Safari and navigate to any web page. (I usually open a new page and type "test" into the Google search box.) The OpenZone login page will appear, but this time as a normal Safari web page, and the login buttons should work properly.
Brent Royal-Gordon
Architechies Touch Software
iPhone, iPod touch, and iPad apps

BT FON and BT Infinity

Have any of you got BT Infinity and have your HH as a FON hotspot? I opted in a while ago and my modem still reports that it is 'Not active on your BT Home Hub'. I even phoned BT who said "don't worry you are opted-in, your modem will show active soon" ... well it hasn't.

Hi Silverfrost,
Thanks for posting. It can take a while for the hub to update that you're on the Fon service. Try logging on here . If you can log on then you're connected and the hub will update.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

BT Totalbroad Band and BT openzone login

Hi Folks,
So I've now got BT Total broadband which is supposed to include all the BT openzone time I want. However when I log onto an openzone access point I have to login. I have no idea what the login details are meant to be and I havent ever been sent any specifically for this.
Any idea anyone. Am I just being a thickie?
Cheers in advance.

Hi idoru78 and welcome
The log in details are your primary email address and password
edit. beaten again
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BT Fon and BT openzone

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