BT FON Laptop and Android phone connection

Can anyone help I am trying to connect my laptop to my BT FON wireless connection that is advertised by my BT homehub2.  The regular wireless is working and I can connect without any problem, but when I try to use the BTFON or BT Openzone networks neither will work!
Tried following BTs instructions for connecting manually, connect to the network then use https://www.btopenzone.com:8443 in a browser and enter user name and password.  But the laptop could not access the website.
The assigned IP address when connected to the BTFON network is 196.254.35.219, subnet 255.255.0.0 but no gateway?
To add to this i can't get my android phone to connect using these wifi networks, again I have no problem connecting with the regular wireless from the homehub.  The phone trys to connect and it says an IP address is being allocated but it times out then trys again. 
Any ideas?
Thanks

Hi Nawn
If you are still having difficulty connecting to the Fon and Openzone network id's send us an email usig the contact us form address in my profile. You can copy the form address from the section 'About Me'.
Thanks
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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