BT friends and family still exist?

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Does BT friends and family still exist for landlines?
Does BT friends and family still exist for landlines?
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I want to add a number I use frequently and cannot find it on the BT website.
I want to add a number I use frequently and cannot find it on the BT website.
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If it still exists can you please tell me how to find this feature.
If it still exists can you please tell me how to find this feature.

Hi and welcome.
Friends and family no longer exsists
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Similar Messages

Friends and Family Mobile - Are you being fleeced ...

Is there anyone else out there being fleeced by BT who have stayed horribly silent about their Friends and Family Mobile service which not only increases your calls to mobile costs but also charges you monthly for the priviledge?
It has been going on since at least 2011 and is still happening...
Come on BT - start being honest, repay the sums you have conned out of your customers and recalculate the bills you have charged to your loyal honest customers...

Friends and family mobile is no longer available to new customers as this link shows https://community.bt.com/t5/Bills-Packages/Does-quot-Friends-amp-Family-Mobile-quot-still-exist/td-p...
if you are still paying for the service you have not renewed your contract for a long time now
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Does anyone understand "Friends and family mobile"...

Does anyone understand the "Friends and family mobile" charge/option? Can't find anything on the web site/help that explains what it is or how it works.
I queried the charge on my bill and was refunded - but the live chat operator didn't explain what it was or how I could tell if it had been applied to any calls.
Solved!
Go to Solution.

I don't know if this will help, taken from this forum.
https://community.bt.com/t5/Bills-Packages/Does-quot-Friends-amp-Family-Mobile-quot-still-exist/m-p/...

Have a Friends and Family plan. I have unlimited data and want to keep it. Questions on what I can and can not do with account changes.

Ok,
So I am on Friends and Family 2000minutes and unlimited Text.
4 phones.
My phone has Unlimited Data and Hotspot
Other 3 do not have any data.
I am curious what I can do and can't do that will keep keep the plan as is and not force things to share everything.
I am allowed to have 5 phones under this plan. I am curious about adding and deleting phones.
I did try and add a 5th phone. When I tried to activate a 5th phone online it would not let me do it. Tried to get me to change plans.
Here are a few scenarios that I see coming up in the future.
I would like to add a 5th phone. My father has an account and I would like to roll him into my plan instead of his own account. I have already done this once before many years ago with no problem with 2 of the lines that I currently have. Is this possible or is that enough to trigger the move share everything scenario.
Second. how about removing a line from my plan?
One of my numbers is for an 18YO that wants to be more independent and have their own account. Can I down the road either transfer that line and number to its own account which would be share everything (I do understand that). Or can I delete that line from the account without triggering the share everything scenario?
Also it seems when I look online I can change data plans currently three phones are on data block. Can I actually change them to a data plan within the Friends and family or is the Share everything scenario triggered. What about if I change them to a smart phone from their basic/feature phone. I know I can't get unlimited data but can I still get them on my friends and family tiered data plan?
What is up.
Thank You

yes to everything; you can add a line (up to 5 total for Family Share), drop a line, upgrade a basic line to a smartphone (and then add a tiered data plan) and stay on your current calling plan ... it may be easier done in your local Corporate Verizon store, though ... just be sure they don't try to switch you to Share Everything if that's not what you want

Friends and Family--Restricted Calling

When you have a number saved on your Friends and Family list, can you call it through a restricted number (*67) and still have it count towards your "IN Calling"??

Yes.

Friends and Family Pending

I entered 3 Friends and Family phone numbers on my account on 6/28. One was immediately accepted. The other two are still " Request Sent to Account Owner 06/28/2010" . Today is 7/1 so I think the 24 hour period is done.
The "funny" thing is that the one that was accepted states " Request Accepted by Account Owner 04/17/2010" . I did not have a wireless account with Verizon in April.
What is the scoop?
Best Regards

hark2002 wrote:
I entered 3 Friends and Family phone numbers on my account on 6/28. One was immediately accepted. The other two are still " Request Sent to Account Owner 06/28/2010" . Today is 7/1 so I think the 24 hour period is done.
The "funny" thing is that the one that was accepted states " Request Accepted by Account Owner 04/17/2010" . I did not have a wireless account with Verizon in April.
What is the scoop?
Are you the "Account Owner"? I see you are on a Family Share 1400 plan (recently added your line?) - that means that all the phones on the plan SHARE the same 10 F&F #'s. Possibly the first # you entered was already one of the F&F that had been added before your line was on the account; and all 10 are currently assigned, so the other two you entered are not being accepted at this point.
Does any of this sound possible?

BT Friends and Family details obtained by a 3rd pa...

In this article in the Guardian today, I read:
One former reporter claimed that Mulcaire was used on almost every story, if not for hacking into voicemail then for accessing confidential databases: "The paper was paying Glenn Mulcaire £2,000 a week, and they wanted their money's worth. For just about every story, they rang Glenn. It wasn't just tapping. It was routine. "Even if it was just a car crash or a house fire on a Saturday, they'd call Glenn, and he'd come back with ex-directory phone numbers, the BT list of friends and family and their addresses, lists of numbers called from their mobile phones.
How long has BT known about this? How seriously are they taking it? If it's true, then it's yet another piece of evidence that questions the credibility of claims by any organisation that "your PII is guaranteed safe with us".
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Pasha_Selim wrote:
Thank you DS. I am concerned about this alleged leaking of PII, and am considering my options. I'd like to get a few facts first, one of which is whether or not the whole BT Friends and Family list and addresses was compromised. The ball is in BT's court over that one, and I think they should have given a straight answer by now.
I intend to ask the Guardian if they stand by the veracity of that report, and the identity of the former NoW employee who made that claim, although they are bound to protect that source I suppose.
That's a good FoI suggestion. Thanks for the link.
No problem at all and I'm glad to of helped you
I too am slightly concerned for 2 reasons. One was that BT set up F 'n' F on my account without my knowledge (IIRC it's a chargeable service so I had this removed earlier this year). I don't know how long this was set up on my account and I can't remember if I allocated any phone numbers. The other thing is that my in laws still (AFAIK) have F 'n' F set up on their BT phone account and therefore depending on what info was obtained, then my EX-DIRECTORY details may be out there.
As you are the OP of this thread and you still have not received a straight answer, maybe an email to the BT CEO (sorry forum rules prevent me from posting his email address) could be beneficial.
-+-No longer a forum member-+-

Can not make changes to Friends and Family list

I have tried several times now to remove a number from my Friends and Family list and enter in a new contact. Each time when I hit update list I am taken to a page which says "This page no longer exists." I tried to contact a customer service rep throughout the day yesterday, but was unable to do so because of heavy call-in volume. Will try again later today. Has anyone else had problems making changes to their Friends and Family list? Thanks for any ideas, suggestions.

Thanks for the reply. I am the account holder and solved my problem by talking to VW customer service rep Elizabeth in the Albuquerque call center. The problem of not being able to make changes in the Friends&Family list sometimes occurs when you are using Firefox as a browser. Changes can be made when using IE as the web browser. Elizabeth made the changes I requested and was able to answer a number of questions I had regarding Droid phones and calling plans. Today I experienced great customer service from Verizon.

Add Friends and Family Numbers

Hello,
Please could someone tell me how to add a Friends and Family Number?
Cheers, Guy.
Solved!
Go to Solution.

I have found out that since my last experience with F&F, the F&F mobile discount is automatically updated with usage, and F&F telephone directory no longer exists.
Nice one BT; one good idea added and one taken away, away you go.

I created a slide show in imovie for my daughters 21st with voice overs from friends and family which was all working fine but now the voice recordings are not playing at all. Obviously some setting has changed but I can't find which one.

I created a slide show in imovie for my daughters 21st with voice overs from friends and family which was all working fine but now the voice recordings are not playing at all. Obviously some setting has changed but I can't find which one.

I created a slide show in imovie for my daughters 21st with voice overs from friends and family which was all working fine but now the voice recordings are not playing at all. Obviously some setting has changed but I can't find which one.

How do I add a few more numbers to my Friends and Family?

How do I add more numbers to my Friends and Family?

Hello lisascv,
I want to make sure we can get your plan updated. The use of Friends and Family numbers is a great way to esnure that the people you call most don't affect your allowance. For steps to manage your Friends and Family list, please use the following link and select Friends & Family: http://vz.to/1n8QjsJ
AndreaS_VZW
Follow us on Twitter @VZWSupport

Why are profile pictures of friends and family not displaying in my facebook anymore

Something has happened to the display of friends and family profile pictures when they post. It is just written text and I cannot get their picture to display in conjunction with post as it was before.

See [[Images or animations do not show]]
*A way to see which images are blocked is to click the favicon ([[Site Identity Button]]) on the left end of the location bar.
*A click on the "More Information" button will open the Security tab of the "Page Info" window (also accessible via "Tools > Page Info").
*Go to the <i>Media</i> tab of the "Tools > Page Info" window.
*Select the first image link and scroll down though the list with the Down arrow key.
*If an image in the list is grayed and there is a check-mark in the box "<i>Block Images from...</i>" then remove that mark to unblock the images from that domain.
It is possible that you clicked "Block Images" in the right click context menu while trying to save an image.

Friends and Family

Happy new years guys...
Here's the deal...like most people I have all my music set-up with smart playlists so that the higher rated songs play more often and "Last Played" is not in the last 2 months. My question is this...Is there a way to lock songs on my Ipod to prevent friends and family from changing my ratings and also to prevent songs that they listen to from updating the "Last Played" date so that I won't miss listening to any songs on my smart-lists because of another user? When I mean lock I don't mean "Screen Lock" or something that prevents people from using my Ipod, I have no problem letting them use my Ipod to listen to whatever they want but what I hate is that I always find that my ratings are always changed by my little cousins, lol. I know that the best solution is to not let anyone use my Ipod, but I wanted to know if there was a way around this so that we all can be happy. Thanks a bunch in advance for any helpful tips!

From digging around I don't see an option built-in to the iPod itself. Maybe with a 6G version Apple would consider adding multiple profiles to an iPod, but alas an iPod is considered a personal item that it would take a good arm twist for Apple to consider a move like that. Sounds like a handy feature especially on a video iPods which can hold a ton of music.

Pending / Approval of Friends and Family -- no warning, no follow up, lost on a technicality?

Hi,
I recently was looking at a Verizon One-Bill (all 21 pages) and saw that we were being charged for going over minutes. I found this odd since my wife and I looked at our calling detail in December and added the top 10 phone numbers.
When I signed on today it turns out that none of the Friends and Family changes were ever applied since I didn't log back in and approve them even though we have 1 userid and password just like every other family account, electric, auto insurance, OTHER ACCOUNTS IN THE ONE BILL PLAN. We made the changes while looking at my wife's phone number since she uses 90% of the family minutes but it appears I had to go back to my phone # and approve.
When I call customer service the woman was nice but when I explained that we were charged hundreds of dollars even though the F&F numbers were sitting there not used and that I did not know nor was I notified that I had to approve the account.  I asked if there was any way we cold be adjusted, again, since the numbers were there in pending status and I could onto figure out why someone would maliciously add phone numbers to F&F so why would there be a reason to approve them.
The CR that we actually had 3 accounts not 1 and when I asked her why the 3 accounts have the same login and password, she seemed shocked that we only used 1 login and password when we could have had 3. Then when I asked if there was a chance for a credit, that we have been customers for over a decade and she explained again that the changes were made on a 2ndary account and the burden was on us to know the process and apparently she thought the real issue was that I could not grasp the concept of multiple accounts under 1 family plan since she explained more slowly 2 more times.
wouldn't say anything if there was a email or text stating I have F&F in pending but there is not and you need to check the F&F to find out.   This is despite the fact that Verizon sends text every other day and my other accounts send text for all of their payment issues, as well as emails.
Has this happened to anyone else?    Can someone explain to me how, as the CR later stated, multiple accounts for each family member is the norm and not the exception even though every internet payment account we have has 1 user id and password.. 1 account for ever other utility, service, loan account we process online.
Thanks in advance

Verizon does let you set up different MyVerizon log ins for each number on your family plan. The account of the primary line/account holder has full access to all of the information on the plan, and the ability to make changes, add F&F, and generally administer the account. The secondary accounts can only access information for their specific line, cannot make most changes to the account, and cannot add F&F numbers (they can only suggest them). What they can do is manage media purchases and back-up assistant entries for the line that the account is associated with.
If you used BA or made media purchases for your secondary lines, you probably created those accounts (or perhaps they were created for you by the Verizon staff who helped you set up your phones?). You may have never logged in to them again, most people don't need them very often.
It is possible for the wrong MyVerizon account to be tagged as the "owner" account, leading to the wrong login having administration priveleges. It's pretty simple to sort out, you just have to call in and ask for the correct MyVerizon login to be designated as the account owner.
It sounds like you were logged in to a secondary MyVerizon account when you made the changes, and since those accounts don't have the priveleges to make changes to the F&F numbers, they would not have been applied to your account. In terms of getting a credit, some reps are nicer than others, you might try again. The long story short though is that Verizon isn't obligated to give you a credit and they may not.

If a Friends and Family number is set to forward calls, does it count as a Friends and Family call?

I just want to make sure this is correct and that I'm not misinterpreting what I'm seeing on my call summary (I just started doing this, so haven't gotten an actual bill yet).
I have a non-Verizon Friends and Family number that I set up to forward to my Verizon cell phone.
The on-line call summary list is showing these as coming from the originating number.
I thought that since the number is actually going to my Friends and Family number, and then being forwarded from there, that it would show up as a Friends and Family call, but that doesn't seem to be the case.
If anyone could verify how calls going to a Friends and Family number and then being forwarded to a Verizon phone should be categorized, I would appreciate it.
Thanks.

barts185 wrote:
Not sure why the double post. If you are using IE9, it double posts unless you are using "compatibility mode". Why it does that is another issue.....
I don't see a way to delete it, so am editing it. Hey, that works - and kudos to you for figuring out how to edit a post
Thanks again!
Off topic, yes, and it looks like rcschnoor answered your question. All is well.

BT friends and family still exist?

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