BT Graphite 1500 answer machine

the answer machine doesn't allow messages to be recorded.
It answers ok, asks caller to leave a message, then after about 5 seconds closes call and no recording is left.
The answer and record option is on and I have changed the batteries.
Any ideas?

Hi phutcherson,
Welcome to the forum.
Sounds like a fault, how long have you had the phone?
Stephanie
Stephanie
BTCare Community Manager
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    Could it be that someone switched the answer machine off by accident?
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    Stephanie
    BTCare Community Manager
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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