BT Graphite 1500 answer phone

Hi, I have had my Graphite 1500 for a couple of years, but have found that despite repeated corrections, the day and time for answer phone messages keeps becoming incorrect. For example, I received a message this morning, Monday AM, but the message was timed as Friday PM. I keep resetting to the correct time, but it goes out again. I haven't monitored how long it takes before things go wrong. I read on another post about a different model that this can because if the year is set incorrectly during set up. But there is no option for the year to be entered.
Any help would be appreciated.
Solved!
Go to Solution.

Could it be that someone switched the answer machine off by accident?
Use the "Ans on/off" button to switch the answering machine on or off. By pressing the "Ans on/off" button you can scroll around the 3 options:
- Answer only;
- Answer off;
- Answer and record.
Let us know if that did the trick.
Stephanie
Stephanie
BTCare Community Manager
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Are you sure it is the phone causing the problem? could there be something else plugged into another phone socket,
Try unplugging the graphite from the phone line and then call your home number.
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

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Hi phutcherson,
Welcome to the forum.
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Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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BTCare Community Mod
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Hi and welcome.
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If I have solved your Issue please click the "Mark as accepted solution" button.

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(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

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Hello Vandy73,
I see that this is your first visit with us here on the HP Forums. Let me please take a moment to say "Welcome".
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I see that you have some concerns when it comes to answering a fax call by accident from another phone. Pressing the 1.2.3 on the fax is the proper way to remedy the issue when you answer from the fax, however this feature will not work from another phone.
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Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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