BT Green Cabling Box in Wolstanton, Stoke-on-Trent

Hi Guys
I have recently moved to a new estate in Wolstanton, Stoke-On-Trent. Recently had broadband installed and they said 3mb broadband is the max i can get and im livid!!!!!
It says on the BT Infinity webpage that the telephone exchange had been upgraded on the 30th September 2012, rang BT and confirmed this but the green cabling box has not been upgraded until the end of 2013!!!!!!
I dont get this at all, new estate and **bleep** infrastructure, can anyone help me out on this please.
Thanks 

no you have to wait until OPENREACH upgrade the cabinet there are many reasons for delays
Within an exchange area there will be some customers who can't get BT Infinity. There are several reasons why this could be the case:
Your phone line may be connected directly to the telephone exchange and not to a local street cabinet.
Your line may be too far from the local street cabinet to have a stable BT Infinity service.
Your local street cabinet may not be suitable for fibre optic cables.
We haven't yet got the council's planning permission to do the necessary work at your local street cabinet.
So, even though you may be within an enabled exchange area, it's possible that your particular line may not be able to have BT Infinity yet.
Our availability checker at www.bt.com/infinity has the latest detail about what speed your line can provide.
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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