BT have messed up my billing and won't rectify it ...

Need help folks (or if somebody from BT can PM I can give the ticket number as I really need this checked) since I came back to BT? I been paying monthly. Not a problem (came back in janurary and everything was going fine) For whatever reason though? BT have switched me to quaterly billing and left me with a balance of £103. I am due to be going on holiday next week and if that comes out my account as it's scheduled to while i'm away? It going to leave me with very little spending money as it is. Really need this doodle looked at asap

If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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