BT Hub 5A DNS server issues

For the last week or so the hub will not resolve any web addresses using the default BT DNS servers. It's fine during the day but is a problem in the evenings. I can get around it by setting individual PCs to use 8.8.8.8 as the DNS server, but because you cannot change the address of the DNS servers in the hub itself it means resetting each connected device.
Sometimes the BT DNS servers will respond after a long wait, but they usually time-out. The next morning the BT DNS servers will be available again. My hub updated to the latest firmware last month, the -204 version and appears to have downloaded the recent patch update a day ago, although I don't know if it has fully installed it. Is there any way to tell by looking at the TR069 parameters in the hub logs?
I've had the odd problems with the BT DNS servers in the past but nothing like the last week, it's almost like someone turns them off after 5pm! Whilst the Google DNS servers provide a work-around, it's not a long term solution. Is anyone else having the same problem or know of a fix? I've done the usual resets etc, but don't want the speed to start dropping by doing any further resets. FYI the line stats are all OK.
Thanks in advance.

I suggest you try a factory reset of the hub
http://bt.custhelp.com/app/answers/detail/a_id/11386/~/how-do-i-reset-my-bt-home-hub-to-its-factory-...
If you found this post helpful, please click on the star on the left
If not, I'll try again

Similar Messages

  • DNS Server Issues with Comcast and Airport Extreme wifi routers

    I am having significant challenges with 3 Airport Extreme (latest gen) wifi routers and my Comcast Xfinitity service.  It once worked just fine, but now I continually get the blinking amber lights stating "No DNS servers" for each of the Airport Extreme (AE) routers.  My configuration is:
    Coax cable -> Comcast Xfinity cable modem -> ethernet to 16-port gigabit ethernet switch ->->-> ethernet to 3 Airport Extremes around the house direct connected with switch
    I have many wifi devices throughout the house (iPads, MacBooks, home automation devices) as well as direct-connected devices via ethernet (one PC connected to AE router).
    Each Airport Extreme router is set with these settings in the Airport Utility app: 
    Internet tab=  Connect using: DHCP
    Wireless tab=  Network mode: Create a wireless network
    Network tab=   Router mode: Off (Bridge Mode)
    I have attempted to put the Xfinity cable modem in bridge mode, and use the Airport Extreme to serve up the IP addresses, but still lost internet connectivity.
    I have also attempted to set the Network tab=> Router Mode to "DHCP and NAT" but get "Double NAT" error issues as well.
    I have tried using the Comcast DNS server addresses (75.75.75.75;75.75.76.76) setting on the Internet tab for the routers and do end up getting a green light, but NO internet connectivity.
    Lastly, I have tried using the Google DNS servers (8.8.8.8;8.8.4.4) setting on the Internet tab the routers giving me the No DNS servers amber light error and again, no Internet connectivity for either wifi-connected or even ethernet connected (directly to Airport Extreme router) devices (like my PC) despite getting a green light on the router.
    Any this point, it really seems that these AE routers are NOT compatible with the Xfinity cable modem or service… (and yes, I've tried power-cycling and restarting the modem, and then the AE routers, MANY times to little avail).
    Should I move one of these Airport Extreme wifi routers to before the switch, and have the other 2 in Bridge mode after the switch?  Do I need to setup a specific range of DHCP reservation addresses for each different AE router?
    Appreciate any insight anyone can share with this aggravating DNS server issue between Comcast & multiple Airport Extreme wifi routers.

    I do not see anything wrong with your basic setup.. the issue is indeed the WAN ports of the AE.. AC version are having problems with some network equipment.
    You have listed a stack of things you have tried.. but I want you to move the ethernet patch cable you use on each AE to its LAN port instead of WAN.
    Restart the airport when you do that.. and then see if it becomes stable.
    In bridge mode the airport moves the WAN port to LAN.. but the WAN port setup itself seems more problematic than the LAN ports.
    There are other methods we can try if this does not work.. but in the end.. I would be tempted to take the whole lot back to apple.. they need to start making equipment that works with standard modems and switches.
    BTW what brand is the 16 port switch?? Does it happen to be managed (smart type)?

  • DNS Server issues on Airport Extreme since last update

    Since the last update to my Airport Extreme, my windows 7PC's show connected to internet but do not connect due to DNS server. Windows 8 computer works fine as does Mac. Mac is the only wireless computer I have mentioned. The wireless router is segregated so it should have no effect on anything on my network but it somehow does..... can anyone explain?

    Thanks for your reply.
    I tried everything I found in the web, but nothing worked. I even cleared the HDD and reinstalled the OS (and resetted SMC and PRAM), but now there doesn't seem to be an AirPort - as if it never had exist.
    Until that I have been very happy with the decision to switch to Mac instead of using a Windows PC, but that casts a cloud on it (in the last 10 years none of my windows PC's ever had a hardware defect).
    Fortunately the MacBook is half an year old, so I will bring it back to the seller hoping the best.

  • Dns server issues with business catalyst, website not loading

    Hi there,
    Trying to upload a new website and it has disappeared saying that the DNS lookup failed. Have checked settings under site management and all looks correct but its still not working any help would be great.

    May I have the site URL, so that I may look at the DNS settings?

  • DNS Server issue

    4G lte broadband router with voice, dropped service about a week ago.
    Computer is giving the reply of "can't communicate to device or resource"
    All connections are properly installed, I had switched over to a Manual DNS and attempted via Google's servers (8.8.8.8 and 8.8.4.4)
    Is there any reason why this device would not be sending proper information?
    Thanks much.

        lycoscoot,
    I know it's important to get your connection up and running again, let's get this resolved. What make and model 4G LTE mifi/jetpack do you have? What devices are you connecting to it?
    AdaS_VZW
    Follow us on Twitter at @VZWSupport

  • Internal DNS server and NAT routing issue.

    Hi -- I am not terribly experienced with DNS and I am running into an issue that I can't seem to resolve. My company.com DNS information is hosted by an outside ISP for email, web, etc... but I have configured an A record there to point to the public IP to my mac os x server (server.company.com).
    We have a cisco router configured with one to one NAT from the public IP to the internal IP for our server in a 192.168.15.x subnet. The same router is running DHCP and and NAT on that subnet under a different public IP provided by our ISP.
    Our server is running DNS with recursion and has a "company.private" zone set up for internal services and machine names. Thus, the server is accessible via "server.company.com" from the outside and "server.company.private" from the private LAN.
    The problem is that I would like to be able to access some services simply via "server.company.com" both inside and outside the private network. Now, accessing the "server.company.com" services from the private lan does not work because the name resolves to the external IP and the external IP cannot be used internally due to NAT.
    Is there a way to configure my internal DNS server to respond with the appropriate private address when receiving a query only to "server.company.com" and forward requests on for anything else on "company.com"?
    I know that I could manually duplicate all entries for our domain from my ISP and host the same entries for internal clients, but it would be much easier to only have our server handle requests for itself. The server is running OS X Server 10.4.11.
    Thanks

    Is there a way to configure my internal DNS server to respond with the appropriate private address when receiving a query only to "server.company.com" and forward requests on for anything else on "company.com"?
    Ordinarily, no. Once your server thinks it is responsible for a zone (e.g. company.com) then it will answer all queries for that domain and never pass them upstream. Therefore you'd have to replicate all the zone data, including all the public records, and maintain them both.
    The one possible exception to this (I haven't tried) is to create a zone for server.company.com that has your internal address. In theory (like I said, I haven't tried this), the server should respond to 'server.company.com' lookups with its own zone data and defer all other lookups (including other company.com names since they're not in a zone it controls). Might be worth trying.

  • DNS Server Having Intermittent Issues with Open Directory

    I work for a school and we're undertaking the large task of moving from Xserves running 10.6.8 to Mac Minis running 10.9. I have a lot of experience with OS X Server (I held ACSA up until they ditched it, and ACTC through the current OS) but I've hit a fairly large snag in configuring our DNS server. We currently run DNS via an AD server that is being retired at the end of the summer, so this is the first time our DNS will be Mac-based. That said, our network is ridiculously simple as we are a very small school. For the most part it's a flat network using the same IP range for our wired and wireless internal clients (we do have a vlan for guests but that's through Aerohive). I configured the DNS by hand, recreating the entries in our AD server (there were only about a dozen) and then adding in things that should have been there in the first place (e.g. printers and some other devices with static IPs that I'd like FQDNs for). Everything seemed to be working fine...until trying to log into Open Directory accounts.
    For some background, the DNS server running 10.9 was the first server we upgraded and it was a completely clean install. We run DHCP on another Mac Server currently running 10.6.8 and it does have the proper OD server listed. All DNS entries for the OD server match our current DNS server. The issue is that it's taking some users 5-6 tries to log in with their network accounts. The errors they receive range from the login window shaking to it stating the user cannot log in at this time. This seems to be worse on client machines running 10.9. but it's appearing on machines running 10.6.8-10.9.3.
    In my troubleshooting, I found that if I log in as a local user to one of those machines and do a dig for the OD server the results vary, this is where it gets weird. For example, if I dig ourodserver.ourdomain.org it will sometimes return host not found or it will sometimes resolve. If I ping the same thing it will sometimes work (even after stating it cannot resolve the host) and it will sometimes fail. If I then try a dig for the .local (e.g. ourodserver.local) it also yields the same varied results. However, on every machine that I've tested if I then open a Finder window and navigate to the server via the "Shared" menu and connect I have no trouble connecting and then magically my digs and pings in terminal work. If I revert DNS back to point to our old Windows server the issue goes away. I have meticulously combed through that server many many times now and am not seeing any missed entries. Any idea what could be causing this?

    You must have a working DNS service, and the server's hostname must match its fully-qualified domain name. To confirm, select the server by name in the sidebar of the Server application window, then select the Overview tab. Click the Edit button on the Host Name line. On the Accessing your Server sheet, Domain Name should be selected. Change the Host Name, if necessary. The server must have at least a three-level name (e.g. "server.yourdomain.com"), and the name must not be in the ".local" top-level domain, which is reserved for Bonjour.
    The primary DNS server used by the server must be 127.0.0.1 (that is, itself) unless you're using another server for internal DNS. The only DNS server set on the clients should be the internal one, which they should get from DHCP if applicable.

  • Dns server in solaris 10 issues

    Hello,
    I have configured /etc/resolv.conf with the following:
    nameserver 8.8.8.8
    "nslookup www.yahoo.com" works fine to get the IP, but "ping www.yahoo.com" failed with with unknown host.
    Did I miss something to configure my dns server?
    Thanks for the help in advance.
    Tom

    You haven't configured a DNS server. You've told nslookup which DNS server to use to resolve a name to an address.
    Try:
    http://www.convery.me.uk/blog/?p=16
    for assistance with your issue.
    Don't forget that Solaris 10 uses both hosts and ipndoes. Later versions have these files linked together.
    alan

  • Why doesn't my airport express router issue proper DNS server address to DHCP clients?

    I have an Airport express router (version 7.6.4).  It was configured to connect to internet via a cable modem, acting as a router with NAT. This means it obtians WAN address from cable modem, and in LAN it assumes IP address 10.0.1.1 as a gateway, and issue IP address to my 4-5 wireless clients (MBA, iPads, PCs) vi DHCP.
    However I recently encounter an issue, that the router no longer issues DNS server address obtained from Cable Modem(206.x.x.x) but instead tell every DHCP client to use router ip address (10.0.1.1) as DNS server. I was pretty sure before Dec 2013 it is issueing (206.x.x.x) to all DHCP clients.
    Apparently now the Airport express is acting as a DNS server or as a DNS cache. This works sporadically and very often result in long DNS look up or DNS look up failure.
    Is this a bug or is it supposed to do so?  Any configuration can turn it off so Airport express will issue Cable modem obtained DNS server to DHCP clients?
    My network otherwise works fine. for some of the Clients (e.g. one MBA) I configured DNS for it mannually and it's internet is working very smoothly.

    But this will be a problem for my ipad and iphone that uses wifi.
    These devices either allow full DHCP. If you need to mannually enter DNS server, you will need to turn entire IP configuration to mannual and that will be a problem for me.

  • Known Issue: "DNS server could not be reached" when creating or updating a RemoteApp collection using template images for some locales

    When trying to create or update Azure RemoteApp collections that use a template image for some non-EN-US locales, it might fail with error "DNS server could not be reached". You might also see error code "DnsNotReachable". 

    Cause:  There was a issue in Azure in which decimal punctuation was not treated properly if the locale of the template image used a comma (,) instead of a period (.).
    Workaround:  Before a fix was applied, the workaround was to use template images based on a locale that uses a period to delimit decimals, such as EN-US.
    Resolution:  As of March 19, 2015, a fix for this issue has been applied to Azure. You should once again be able to create collections from template images that use non-EN-US locales. If you continue to have this problem, please
    try the workaround. If that works and the only difference in the template images is the locale, please email remoteappforum (at Microsoft). If the workaround does not work, the issue is likely caused by a DNS configuration issue such as:
    No valid forwarders to public DNS servers configured on your internal DNS server(s).
    A valid internal DNS server is not specified on your Azure RemoteApp VNet.
    A VNet or internal network configuration issue is preventing the internal DNS servers from be reached by the VMs in the RemoteApp collection.

  • DNS Server does not resolve new generic Top Level Domain names- CNR configuration issue?

    Hi all,
    I am not sure if this is the correct community to post this question, but I will give it a try. I noticed that the users of my network cannot resolve web sites using new top level domain names, like ".education", ".international", etc. I have an internal DNS server made by Infoblox and a Cisco CNR v6.3.3.1 as an external DNS server. Infoblox uses CNR as its forwarder and CNR uses the root DNS servers for queries.
    I would think that CNR was the problem because it is an obsolete product but after speaking with a fellow engineer at another organization where they still use an older version of CNR than mine, they have no problems at all. So now I am thinking it is a setting either on Infoblox, or on CNR I need to change. I can see Infoblox is forwarding the requests to CNR but that's about it. I am not sure if CNR is discarding the request. When I do an nslookup from a PC in my network it does not matter if I set my DNS server to be the Infoblox or the CNR. Neither resolves the URL.
    Then again, no matter what I lookup using the CNR as my DNS, I only get a response with the root DNS names and IPs!
    Any help is appreciated!

    Hi Constantinos,
    Have you taken a look at the infoblox community site?  We've just reposted your question there and alerted some internal SMEs that should provide a solution soon.  
    https://community.infoblox.com/forum/ddi/dns-server-does-not-resolve-new-generic-top-level-domain-names-cnr-configuration-issue
    Best,
    Eric

  • 2nd DNS Server- Cause Issues on Main Network?

    At work there is already a Windows 2003 Domain controller that serves up DNS and DHCP. I want to try and deploy iCal 2, which requires DNS, Open Directory and a FQDN name for my server.
    I already have the DNS name. However, will configuring and running DNS cause any issues on the network with the other computers, which get their DHCP address and DNS requests from the Windows server? I'm not going to deploy DHCP, and thus, I won't be introducing a 'rogue' DHCP server on the LAN. However, I'd like to be sure I'm not going to disturb anything before I proceed.

    having your own DNS server is not dangerous unless clients get that address. If you are not running DHCP on the new server your clients will not get that as their DNS.

  • DNS Issues, can't set static DNS server

    I have an Airport Extreme (which I'll call the router). It has an IPv6 tunnel (to Hurricane Electric), so it hands out IPv4 DHCP and announces an IPv6 network as well. The DNS servers configured on the router are OpenDNS'.
    My Apple TV 2 is connected via wired Ethernet to the router. It was using a DHCP address provided by the router, which made the DNS server the same address as the router. I wanted to manually set the DNS to use my ISP's, so that I can make sure the Netflix streaming issue I have is not a DNS issue.
    So I changed the Apple TV to a manual address, and set the DNS server to my ISP's DNS server (Apple TV can only have one DNS server? Odd.)
    After I save this, the Network page shows the correct manual IP, mask, and router, but the DNS Address is an IPv6 address (one that belongs to my network, but the entire address isn't visible), not the one I set. When I Configure TCP/IP again, and I reach the DNS Address page, the first digit of the existing address is "20", and the rest of the digits are "0". Interesting note as well: if I press Down, the number will increment to 19, and so on, but if I press Up, it changes to 0. Obviously the UI isn't designed for IPv6 addressing, but there's an IPv6 address in there nevertheless.
    Screenshots:
    http://www.flickr.com/photos/random_robin/5310011344/
    http://www.flickr.com/photos/random_robin/5310016288/
    I have tried to set the DNS Address multiple times now, and have restarted the Apple TV. The IPv6 DNS Address persists.

    After 16 hours of working i don´t have seen this easy solution. I had tried with Internet Explorer and Opera but finaly i have need to use Firefox.
    Thanks a lot to solve it.

  • Open dns resolver issues on windows server 2008 R2

    my client is running a windows 2008 r2 server with dns and dhcp roles. it's not a domain controller, just a workgoup server.
    got a notification from my client's isp:
    "These attacks have been facilitated through DNS
    amplification attacks. AT&T has detected these attacks and has confirmed
    that the IP address x.x.x.x allocated to your Internet access account is
    accessible from the Internet as an open DNS resolver. "
    tried disabling recursion, but then there is no access to the internet.
    tried disabling the firewall rule for dns udp, and no access to the internet.
    does anyone have any idea how to correct this? do i need to add a public dns server to my dhcp scope for internet access? if i do, then what good is a dns server and it doesn't resolve internet addresses?
    Gary

    Just to add, I was wondering why you had port 53 opened to your DNS servers. And just to point out, that rule you created is a port translation rule that allows access to your DNS server from the internet, just as if you had created a rule to allow access
    to an internal web server for public use, or for allowing webmail (OWA) access from the internet to your internal mail server.
    What you did, as Keith said, will stop that, but to further point out, the rules are not really needed again, I would just remove the rules completely. For internet access, such as allowing your users to access websites, your DNS to resolve external names
    (whether using Root hints or a Forwarder), just about any firewall will allow that out-of-the-box. In some firewalls, you have to create a rule to the outside untrusted interface to "allow established" meaning when an internal request goes to an outside resource,
    such as a website, to allow the response back in.
    The only time you want to create rules is either you want to allow inbound traffic with a port translation rule (such as what you originally unknowingly did for TCP & UDP 53) to a web server, OWA, SMTP traffic to a mail server, etc.), otherwise,
    leave it out of the box.
    As for what the ISP is concerned about regarding DNS amplification attacks, is that they are a fairly recent method for attackers to create a DOS (denial of service). You can read up at a couple of recent discussions about what all that means in
    the following threads, with ways to stop or mitigate them.
    Best way to reduce or disable DNS amplification for external DNS?,
    Sunday, June 16, 2013 6:08 PM
    http://social.technet.microsoft.com/Forums/windowsserver/en-US/d087a768-2075-49e4-afec-4fd23b50af0a/best-way-to-reduce-or-disable-dns-amplification-for-external-dns
    Protecting Windows DNS Server from being abused for DNS amplification attacks,
    Wednesday, April 10, 2013 8:05 AM
    http://social.technet.microsoft.com/Forums/windowsserver/en-US/fac86dc7-779d-48eb-a113-9c06c2222af9/protecting-windows-dns-server-from-being-abused-for-dns-amplification-attacks
    Ace Fekay
    MVP, MCT, MCITP/EA, MCTS Windows 2008/R2 & Exchange 2007, Exchange 2010 EA, MCSE & MCSA 2003/2000, MCSA Messaging 2003
    Microsoft Certified Trainer
    Microsoft MVP - Directory Services
    Technical Blogs & Videos: http://www.delawarecountycomputerconsulting.com/
    This post is provided AS-IS with no warranties or guarantees and confers no rights.

  • Strange issues with domain controller/DNS server

    Our domain controller/DNS server was working fine this morning. Then suddenly we stopped being able to access certain things on it. I could ping it, RDP into it, and access some files on it, but I couldn't run any applications hosted on it, accessing shared
    network files was slow, and different people around the office were getting access denied errors to files and folders they had full control of in NTFS (and in shared permissions).
    At first I noticed an NTP error so I registered w32tm and started the service and that got rid of the error but didn't fix anything.
    Oddly, machines still had internet access.
    We tried rebooting everything, restarting services, nothing has helped.
    When I accessed the server directly through the console I could access everything, could connect to any machine in the office, nothing seemed to be wrong with it.
    Any ideas?

    Is there any recent changes in your network or firewall or antivirus? Is there any change/updates performed in the AD side? I would suggest find out changes being done at the AD or Network/FIrewall level. You can run various diagnostic test within your AD
    environment to find the overall health of the AD infra.
    What does DCDIAG actually… do?
    Active Directory Replication Status Tool Released 
    http://msmvps.com/blogs/ad/archive/2008/06/03/active-directory-health-checks-for-domain-controllers.aspx
    Awinish Vishwakarma - MVP
    My Blog: awinish.wordpress.com
    Disclaimer This posting is provided AS-IS with no warranties/guarantees and confers no rights.

Maybe you are looking for

  • Why can i no longer sync contacts and calendar from my iMac to my iPhone?

    why can i no longer sync my contacts or calendr from the imac to my iphone?

  • Final Cut Pro running very slow

    I've just re-installed OSX 10.3.9 and Final Cut Pro was the first program I put back on. But it's now running incredibly show - 12 hours to render 4 minutes. And any time I click anyhere, whether in the timeline or menu bar, there's a few seconds lag

  • Calling Powershell Script from a vRA Blueprint

    Hi all, Need your help! I have a use case where I need to provide user a dropdown list in the Blueprint so that they can select a project number. The project numbers are dynamic and can be exported to a .csv file and I can then write a PS script to c

  • My Xperia Mini Pro Touchscreen error after install Custom Rom , and now Bricked / Bootloop

    Hi There. . I've some problem here. . My Xperia Mini Pro SK17i Touchscreen error after install Custom Rom , and now Bricked / Bootloop I've tryin' to use Flashtool and flash Stock Firmware, but it still bricked. . Any body may have a sollution for me

  • Simple cuestion

    Hi all: I need some help please, it's a simple cuestion but I can see my error, if any one can help me??' I am trying to bind an edittext with a field form the data base "OPOR", here is the code: Set oTmpForm = SBO_Application.Forms.GetFormByTypeAndC