BT Infinity 2 - Suddenly no speed after 1 year of ...

I have had a solid 50 meg with 15 up for an entire year. I know this because I stream and upload every day, so if my connection was slow, I would know.
After 1 year of perfect service and being a very happy customer I know am getting 1 meg. What seems so strange is this happened after a heavy night of downloading. I reinstalled like 50 games onto my new PC, downloaded like 500Gig and bam, suddenly I have no speed.
The reason I loved this internet was because I could freely stream and upload/download without caps, thats why I signed up, I asked if they throttle. They said they cant do that as we are on the top package,
It seems to big of a coincidence to slow down right after a lot of downloading. Frustraing.

500gb is huge compared to most and I wonder if you are considered a heavy user in this context
Heavy users: Heavy users can cause peak traffic volumes to exceed the engineered maximum load. In practice this refers to a very small proportion of users of a network whose use is excessive to the extent that it impacts on other users.
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Similar Messages

  • After years of using iTunes on my G4 suddenly it won't open.  Error message says "The file "iTunes Library" cannot be read because it was created by a newer version of iTunes".  What do I do?s

    After years of using iTunes on my G4 suddenly it won't open.  Error message says "The file "iTunes Library" cannot be read because it was created by a newer version of iTunes".  What do I do?  I have been attempting to move my Library to a newer MacBook Pro.

    The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes".
    Try the following user tip:
    Empty/corrupt iTunes library after upgrade/crash

  • IS THERE ANY SIMPLE WAY TO RETURN SPEED PERFORMANCE TO FACTORY SPEED AFTER ABOUT 3 YEARS OF RELATIVELY STANDARD USE?

    Everyone is often so quick to bash all these 'cleaning' utilities but rarely give any solutions.
    There's a lot of critiques and endless lists of what NOT to do to avoid performance problems.
    My Powerbook is 3 years old. It runs like molasses... SLOW.
    I'm not a computer geek, but I'm smart and understand quite a bit more than a newbie.
    Do I need a degree in computer engineering to fix/speed up my mac?
    Yes, I know, the cleaning utilities suck. But is it really true of all of them?
    I'm not totally convinced because there seems to be such a huge market for them.
    Sure, there's a huge market for bottled water too, so maybe they are just useless/marketing crap, but I really want to return to my original speed performance quickly and can't seem to find out if it's possible with a utility.
    I'm not willing to sit down for 3 hours and study line by line b.s. about how to fix it.
    I have no problem if it's not fixable. I've always assumed operating systems outgrow their hardware's capacity to keep up, and sell my old one for a new one, no prob.
    I don't care, really, but again, I'm curious if there is any quick, easy, user-friendly utility or method that I can use to return the speed performance I had as recently as a year ago? (I'd be satisfied with that).
    Anyone willing to bite on that? Anyone willing to not critique, complain, tell me what NOT to do and actually know a solution?
    IS THERE ANY SIMPLE WAY TO RETURN SPEED PERFORMANCE BACK TO (OR CLOSE TO) ORIGINAL FACTORY SPEED AFTER ABOUT 3 YEARS OF RELATIVELY STANDARD USE?
    The only thing I may have done outside of the norm was some video editing, but very little.

    Look for solutions here:
    https://discussions.apple.com/docs/DOC-3521
    https://discussions.apple.com/docs/DOC-3353
    Ciao.

  • After years without a problem, I am suddenly unable to remote share my work computer at home.  I haven't done any updates recently and did not make any changes.  Anyone have any thoughts?

    After years without a problem, I am suddenly unable to remote share my work computer at home.  I haven't done any updates recently and did not make any changes to the setup.  It was working Monday night and stopped working Tuesday morning.  I am at a loss for what could have happened.   Anyone have any thoughts?

    it sounds like your work changed something on their network.  Try asking your IT people if they recently blocked any ports related to remote management or changed their firewall settings to block incoming connections.

  • Just downloaded the newest version of itunes as of 1/31/14 and suddenly after years of my nano 5th gen working fine is rejected by itunes. On top of that it ejects it and will not let it charge. The nano works fine besides and charges via x-box or plug in

    just downloaded the newest version of itunes as of 1/31/14 and suddenly after years of my nano 5th gen working fine is rejected by itunes. On top of that it ejects it and will not let it charge. The nano works fine besides and charges via x-box or plug in

    I was working through the troubleshooter - looks like there is no driver for the nano.

  • Suddenly after years a web page comes up blank

    Suddenly after years a web page comes up blank, I can get the page on my iMac and iPod.

    If you want to keep using adblock, and have the latest 2.6.4 version - check its Options - Customize page hasn't somehow got a rule which might block that site; & if nothing shown, look at Filter Lists & disable all but adblock & easylist.
    Sometimes, uninstalling  then reinstalling it will solve problems - copy any custom filters first, unless they're simple to reset.

  • Verizon down half a day, then suddenly free speed upgrade?

    Well, this is not a complaint or support, but just curious. I hope its perminant and not temporary
    Today 13-Oct-11 I found that the internet was gone for half the day. I got up to use the computer at 10am and notice no connection. Looked at the router and notice there was no dsl signal.  Reset the router, even shut it off and still no signal.. Check the phone and there was a dial tone..
    Thought to myself maybe its just a minor outage so will be back up later.. not urgent anyways.  You would see the router DSL light turn a evil red color, and then go off, at one point the light stayed red for 30 sec before going out again.  2PM no internet still, I threw my hands up and said, well better stop slacking and get some errands done. Went out and came back about 5pm and the internet was up. I thought great its back..
    Then sometime around 8 or 9 PM EST, the internet went down again.. and it had trouble connecting... so I thought to myself.. oh no not another outage.. about 5 min later the internet came back... but this time... I got faster speed then I normally get! I thought to myself AWSOME!!
    How much faster did I get?
    Normal 1784kbps down
                      384kbps up
    Now I remember back then when they offered 3Mbps for the price I was paying, the person on the phone said that the 1.5Mbps was the best I can get for my line.. so I gave up and kept the default one, then after the outage I now got much better speed. I still don't get the 3Mbps.. but I think it was a fair trade... my new speeds are...
     New Speed: 2112kbps  down
                              832kbps   up
    I checked the router and notice that the signal noise is the same nothing has changed, just suddenly more speed. I got OVER 2x the upload speed!! and a 300+kbps speed increase! This came after that weird 5 min of downtime we had.. We have more upload speed then what was given to residentials on the website.. ( can't find it now) Residents suppose to get up to 448Kbps upload and business suppose to get up to 1mbps on there ultimate plan but 768Kbps on the plans below that.
    I really hope verizon did not make a mistake and everything will revert back to the old values, otherwise I might have to bug and call verizon to give me higher speeds because I know I can take it..
    I just wonder if I reached my router limitation.. The router I have is a Westell 327W that is sort of going bad, was going to bug verizon to see if they will give me a new one, but since I got these much better speeds I don't wanna switch it out now 
    Here are my router stats if anyone is curious:
    Transceiver Information          Downstream Path            Upstream Path              
    DSL Speed (Kbits/Sec)                            2112                            832
      Margin (dB)                                                   20.5                          10.0
     Line Attenuation (dB)                                  53.0                           31.5
     Transmit Power (dBm)                              17.1                                   11.9
    Since technically the 2112 is withing the 3Mb limit I hope I get to keep it, also I hope to keep the upload speed though I wonder if they set it to high since customers are suppose to be limited to 448Kbps? don't get me wrong I love the new upload. Websites and games seem much faster since we have had problem with people playing multiplayer while someone else is trying to load a video.
    P.S The westell 327W Is the first or second gen it is only ADSL and not ADSL2 it is the A90 series.
    P.P.S. I did a IP lookup and it looks like its about the same location though I don't know where the nearest co-location is so I assume its based about the area where the IP is?
    Also anyone know if verizon has a new 2Mb tier setting? I think I read somewhere, they set you to 1.5Mbps tier or 3Mbps tier, but never heard of a 2Mb tier.
    I do have old copper phone wires.. still hoping one day I get to at least 3Mbps.. but until then. I am acutally happy with these new speeds, (hope I don't see new charges and hope it don't revert back to the old 1.5mbps or nerf the upload speed. I kinda like having better upload for playing games with others online.) 

    Almost the exact same thing happened to me up in Woonsocket. Except DSL came back on at 7pm. First thing I did was check my stats on my Westell W327 A90-327W15-06 (had since 2005):
    DSL Speed (Kbits/Sec)     2112     864
    Margin (dB)     16.0     10.0
    Line Attenuation (dB)     49.0     31.5
    Transmit Power (dBm)     16.7     11.9
    The margin drops to 14 but the connection speed is still the same!! Was really thing of jumping to Cox (only other choice, if you call it that, in RI), for the past several weeks my speed would drop to below dialup speeds for a few hours a day. I know it's not on my end as they put a new drop from the pole to my house last year replacing the old wire that had been here since at least the '50s!! But if the speed stays I'll stick with Verzion as long as the price doesn't go up again. I noticed they jacked up my DSL portion of my bill $2 again to $33.99 and calling it Internet Extra.

  • After years of owning all things Mac, I am finally trying to use iChat, and can't get it to work. I see my buddy, but all I can do is send a message--the video and audio chat icons are gray, as is inviting to a video chat under Buddies.

    After years of owning all things Mac, I am finally trying to use iChat, and can't get it to work. I am using gmail, and I see my buddy (no camera icon next to her name), but all I can do is send a message--the video and audio chat icons are gray, as is inviting to a video chat under Buddies. My buddy has the same problem as I.  We are able to do video chat through gmail, but I had hoped to use iChat.  I am using OS 10.6.8, iChat v. 5.0.3.  What am I missing?

    HI,
    iChat will Video chat to another iChat in a Jabber Buddy List (Google run a Jabber server for GoogleTalk)
    However it will not Video to the Web Page login to iGoogle or the Web Mail Page login.  (where people can Google Chat as it were in a  Web Browser).
    Nor does it video to the Google Talk Stand alone app for PCs or any other Jabber apps on any platform.
    iChat uses a connection Process called SIP (Session Initiation Protocol) which is also used by other VoIP devices.
    Jabber/XMPP invited the Jingle Protocol for Jabber Applications.
    Google have included this in their Standalone app and the Plug-in for Web Browsers on both PCs and Mac (you can get this as a Standalone Plug-in or as part of Chrome)
    More on this here  This article has been changed several time in the recent months.  It now claims a greater involvement by Google in writing the Jingle Library (Although now Google's version does not work with the others)
    This tends to mean that using the web Login to Google to Chat also cannot video chat to other Jabber apps that are using Jingle.
    If your Buddy is using iChat then check the Video Menu has two items to Enable Camera/Video chat and Microphone/Audio chats are ticked.
    In the View Menu the Show Status Items should be ticked (Selecting them toggles the tick and the function On or Off)
    It could be Internet speed but at this stage I would doubt this at this stage.
    10:27 PM      Saturday; January 21, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • After years of never a problem with lightroom started with lightroom 5 yesterday and today all of a

    After years of never a problem with lightroom, yesterday i started wiith Lightroom 5 and today all of a sudden in development mode everything just stopped working. No matter what I do none of the sliders have any effect on the picture whatsoever.
    Please help Duncan

    you'll need both serial numbers to install the lr 5 upgrade.
    if you purchased and downloaded lr 4 from adobe or registered with adobe, you may be able to find your lr 4 serial number under the account used to make that purchase/registration (not necessarily your current adobe id), Adobe ID
    and adobe support may be able to help you, contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

  • Post Moved Slow-speeds-after-6-months

    M oved to Infinity board http://community.bt.com/t5/BT-Infinity/Slow-speeds-after-6-months/td-p/767428
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

    Hi Ryant, the test test says i should contact my isp, so i`ll give BT a ring. Cheers.

  • Has anyone seen a DRASTIC change in speed after upgrading to 5.7?

    Has anyone seen a DRASTIC change in speed after upgrading to 5.7? Just the simple task of copying photos now takes FOREVER. Importing iphoto for just two years of photos (my smallest iphoto library by far) took A WEEK. I did not have access to Lightroom for a week. I thought it was just going to be the iphoto import, but now my regular import is taking almost 1/2 an hour and only 22 photos into the import.

    Oh no! I think I might be experiencing the same problem, oddly with almost exactly the same time to import from iPhoto, just shy of 7 days...
    I also posted this problem to the form and am actually on the phone with Adobe support right now. I have an iPhoto library of ~15,000 photos and I didn't expect it to be very fast, but it's taking an average of at least 40 seconds per photo to import, and it has kept complete focus of LR so I can't even confirm that it isn't importing duplicates. By my calculations it should take over 166 hours to complete the import! Something has to be wrong here. I've been going for over 48 hours and am scared to stop the import if this really is normal performance.
    Are normal import tasks also slow for you now? Can you share any more details? I can't test myself yet since the iPhoto import is still churning, but it could help troubleshooting with support. I'll let you know if they come back with anything, I'm on hold now.

  • In the last 2 days (after years of use) I can't open my hotmail due to pop-up default aspx? what to do?

    After years of using google (through firefox) to access my hotmail account; all of a sudden, in the past 2 days, I can no longer access hotmail; I get "default.aspx" box popping up. What's up with that! Please advise for fix!

    Hi Darren,
    What operating system are you currently running on?  Based on that, the driver support will be different.  Reference this table for more information:
    http://www.ni.com/white-paper/6910/en/#eseries
    It looks like you might need a newer version of our DAQ Drivers.  Is the other computer that is running correctly still using DAQ 6.5.1?
    Nick
    Applications Engineer
    National Instruments

  • After years of no problems I can't print photos. When I select print I get the message "There are no themes located. Until at least one theme has been installed this feature will be unavailable.  What are themes? How do I install them?

    After years of no problems I sddenly can't print photos. When I select print I get the message "There are no themes located. Until at least one theme has been installed this feature will be unavailable.  What are themes? How do I install them? Why has this problem suddenly arisen?

    Re-installing does not affect your Library in any way. You don't delete it, only the app.
    To re-install iPhoto
    1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
    2a: On 10.5:  Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
    2b: On 10.6: Those receipts may be found as follows:  In the Finder use the Go menu and select Go To Folder. In the resulting window type
    /var/db/receipts/
    2c: on 10.7 they're at
    /private/var/db/receipts
    A Finder Window will open at that location and you can remove the iPhoto pkg files.
    3. Re-install.
    If you purchased an iLife Disk, then iPhoto is on it.
    If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
    If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.
    Regards
    TD

  • BT INFINITY DOUBLES THEIR SPEEDS FOR OPTION 2 CUST...

    Ive just found out to my amazement that BT INFINITY's new Speed upgrades will not happen on my connection!....apparently According to customer services the speed difference will make no difference to my connection (she even thinks if i upgrade via www.bt.com/upgradespeed it will Reduce my Speed!)
    Im already Pulling 
    Ive seen ALL OVER THE NET that Option 2 customers now will get 79mbs down and 19mb up!....This isnt FAIR!!!
    Someone explain this to me please!..... 

    Payney wrote:
    Ive just found out to my amazement that BT INFINITY's new Speed upgrades will not happen on my connection!....apparently According to customer services the speed difference will make no difference to my connection (she even thinks if i upgrade via www.bt.com/upgradespeed it will Reduce my Speed!)
    Im already Pulling 
    Ive seen ALL OVER THE NET that Option 2 customers now will get 79mbs down and 19mb up!....This isnt FAIR!!!
    Someone explain this to me please!..... 
    Once again we have the problem with UP TO, the new package is UP TO 80/20.
    Looking at your speed tests it looks like you are on a sub 40 meg line and given that all the cabinets had their upgrades before xmas anybody who is getting less than 40 meg after that upgrade won't benefit as the only thing stopping the faster speeds was a software cap. 
    Still almost 40 meg isn't by far a slow line and there are other things in the pipeline to have upgrades in the future.

  • TS1433 Fans run at full speed after computer turns on

    Fans run at full speed after computer turns on, and a lot of times while i'm working they suddenly start blowing and won't stop. Tried the reset SMC, nothing happens. Also the unplug powercord-method does nothing.
    Anyone?

    Exactly what method did you use to reset the SMC, every Mac has different methods and I want to ensure you used the method for an Intel based Imac. The correct instructions are in the iMac SMC and PRAM reset link. Do the SMC reset at least 2X!

Maybe you are looking for