BT Infinity and only getting 5mb Download speed

I got BT infinity installed on Friday and I am getting slow speeds. The most I have had is 5mb.
Any Ideas?

. Best Effort Test: -provides background information.
Download Speed
5.26 Mbps
0 Mbps
42.49 Mbps
Max Achievable Speed
Download speedachieved during the test was - 5.26 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-42.49 Mbps .
Additional Information:
IP Profile for your line is - 42.49 Mbps
2. Upstream Test: -provides background information.
Upload Speed
6.53 Mbps
0 Mbps
20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 6.53Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
This test was not conclusive and further testing is required.This might be useful for your Broadband Service Provider to investigate the fault.
If you wish to carry out further tests,please click on 'Continue' button.If not, please close the window using 'Exit' button and contact your ISP for further assistance with these results.

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I'm hoping someone can help. I had infinity 2 installed on Tuesday and have had poor download speeds since. Now I use mainly iPads and iPhones for connecting to the internet.
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http://support.apple.com/kb/ht5137
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http://support.apple.com/kb/ts1398
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