BT infinity availability on LSWOR exchange help??....

Hi FTTC is available at my exchange and has been for a while. In worcester park, exchange LSWOR.
BT inifinity website states it's available from the 30th Sept 2011. Did a check on BT.com and it shows it's still not available....
Checked open reach website and it shows my exchange on the list that "now accepts" orders. LINK:
http://www.openreach-communications.co.uk/superfas​t/where-and-when/default.htm
Called BT CS and they say just keep on checking.
Does anyone at BT have an idea whats going on?
All the pone lines and cabinets are new where I live as it's a very large new build plot. 

Hi.
Because your exchange is ready for FTTC and is accepting orders means nothing if your local green cabinet which suuplies your line has not been enabled for fibre.
Have you input your telephone number into the BT wholesale checker what does it say about FTTC .
If it says nothing, there is a good chance that it is not available to you.
Do you know where you green BT cabinet is, if so, is there a brand new shiny bigger cabinet in close proxinity to it, it will have air vents in it.
If not, you are unlikely to get Infinity in the near future.
If you do have, and its been there some 2 or 3 months, put your ear beside the vents and listen carefully for humming noise.
if you dont hear humming noise, then you still have some time to go.
If you hear humming noise, then run back to the house, get on the phone and order it.
So to sum up. The exchange being enabled means nothing.
Your local cabinet must be enabled and also up and running.
toekneem
http://www.no2nuisancecalls.net
(EASBF)

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    jac_95 | BT.com Help Site | BT Service Status
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