BT Infinity cutting out

I have BT Infinity and I have two problems, possibly related:
1. When I'm using the PC, webpages regularly do not load on the first time I click them. I get the "Server not found" error. If I refresh the page it usually loads. However when ever I do the speedtest it gives me top speeds. The problem is something to do with my connection I think?
2. My mobile phone is connected to the BT Hub through wifi but recently even though I have full bars and it says it's connected, the connection drops and I have to turn off the wifi and turn it on again and it works for a short period before the connection drops (even though it says it's connected).
I haven't changed my set up at all which makes me think the problem is at BT's end? Both these problems are very recent, BT Infinity used to work perfectly before.
Thanks
Solved!
Go to Solution.

Try a factory reset of the homehub by pressing a pin into the recess button on the rear for about 20 seconds. It often sorts out problems.
Once you have done that if you have a Homehub 4 or 5 turn off "smart set up" see link how to do that.
http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...

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