BT Infinity has reached my area

Hello there so i moved houses and it seems that the house is new. I was checking if BT Infinity is availabe in my house and it's saying that it's not available, but my street is close but in avenue it's available. Could it be because my house is new that they havent installed it yet?

That's entirely possible.  "Close" and Avenue" might be on different cabinets even if they're round the corner from one another. Alternatively, the database may not be bang up-to-date and may not have data for the newest houses. In any case, input your telephone number to the checker if you haven't already done so, that gives you the most accurate answer.
If you have, or come across, evidence that the database is incorrect (i.e. both your next-door neighbours have Infinity but the checker says you can't) then it is worth contacting the forum mods to see if they can get this corrected.

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