BT Infinity - I need an answer please.

Question

I have already posted in this forum before and not recieved much response. Only one kind person who told me about his upsetting experience with BT Infinity.
I have (a countless number of times) rang up BT Customer Services about whether my area will be provided with BT Infinity or not. I tell them my post code and explain that I'm with talktalk who have slammed my line so i can't do a line check over phone number on the BT website. I've also notified them that people next to me on a different street (Literally just outside my road) have recieved BT Infinity and me and my neighbors have yet to be told that we could recieve it.
So alas, here is my question and situation. (And I will also provide a map of my area with FTTC cabinets, Premises etc.)
I have been waiting and shaking with excitement when I had first taken a peep at the BT Infinity exchange list. My exchange was due 31st September!, Excellent I thought as I could finally get off of my crummy 3meg connection and start some real gaming, downloading and uploading youtube videos!.
But It wasn't until early september that I started to have my doubts as my address and postcode did not show a BT Infinity - 31st Sept on the line checker and my Neighbors addresses and postcode did. So with haste I decided to ring up BT Customer Services and discuss the issue with them as I had previously spoken face to face with BT Openreach engineers who pointed the finger at BT sales. I explained to the man on the phone that I had tested my neighbors addresses and phone numbers but could not test mine due to talktalk slamming my line as their own. As we had previously been on BT in the past in the same house he said he could check which cabinet I had been connected too. I was quite suprised to have been told that I was going to recieve Infinity around 21st October. Well the date now is the 17th October 2010 and the line checker is still saying I can't get it. But let's look on the bright side. The line checkers sais my Exchange will recieve an upgrade to ADSL2+ which will give me amazing speeds of...3Meg...Exactly what I have at the moment. (Yes as you can guess I'm pretty annoyed)
I can honestly say that if Infinity were supplied to my postcode, EVERYONE in my street would switch. 3meg SUCKS!. Especially if your a steam user like me who needs to download 7gb games when I buy them!. That's like a whole day of downloading!!.
Here is a map of my area which gives you houses with and without BT Infinity, FTTC and non FTTC cabinets.
I should also mention that I'm between 2 cabinets. One has FTTC and the other doesnt. I've also read that FTTC cabinets can supply in the hundreds. Which would be my whole area with one cabinet.
http://maps.google.com/maps/ms?ie=UTF&msa=0&msid=105591797753881167263.000490e49745f985a9a02
Someone please give me a simple response or hopefully I can attract the attention of an Admin to resolve this!

Answer 1

BT is made up of crooks, criminals and fraudulent traders
jjgraphics wrote:
jtanna,
It is unhelpful and rude to post like that on the forum. Your statements are at the very least libellous and could attract a legal investigation.
This forum is for people to help each other. Lets keep it that way.
jtanna said
BT is made up of crooks, criminals and fraudulent traders
Maybe BT are part of the Banking system sound abouit the same
If any post helps tick the star box on the left
Just cause Im paranoid dont mean they are not out to get me